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December 2023 by Mel C
The ladies here are amazing and genuine. You can tell they love help the customers.
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February 2023 by Gyr N.
Kate Spade with discount store. This store is definitely a hidden gem in Carmel-By-The-Sea Ocean Street.
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January 2022 by Maren Mullin
So helpful with my exchange, and even brought out new bags from the back for me to see. Fun and lively staff and the store is picture-perfect!
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July 2021 by Josie Q.
Maria was sooooo lovely and helpful! Definitely had great customer service and I will be returning to this store because of her!
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March 2021 by Jazveline D.
Every time I come here I am greeted by friendly people. Love coming in to check out items, always leave with a smile & cute purse. Yesterday I went in to buy my daughter a wallet and we left with more than a wallet :) It was a beautiful day for quick shopping!
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January 2021 by Yesnia Sanchez
Best deals and excellent customer service ?
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January 2021 by Shannon G.
I had the best experience yesterday. I'm so sorry I didn't ask the sales people's names but they were so helpful and kind. They helped me return and order a different size for the shoes for my wedding. They made me feel so special and I will hold this memory close to my heart as a beautiful experience preparing for my wedding. Thank you ladies for making my day!
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January 2021 by Shannon D.
I had the best experience yesterday. I'm so sorry I didn't ask the sales people's names but they were so helpful and kind. They helped me return and order a different size for the shoes for my wedding. They made me feel so special and I will hold this memory close to my heart as a beautiful experience preparing for my wedding. Thank you ladies for making my day!
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April 2019 by Sara I.
It was my very first time in this store today and I will definitely be going back! I walked in and was immediately greeted by Jenny. She made my shopping experience that much better! She was extremely friendly, knowledgeable, and such a sweetheart. I was torn between a few bags and wallets and she was so patient with me while I picked her brain and tried on multiple handbags. I finally picked a wallet and purse combo and I couldn't be happier! I left with the biggest smile on my face and still have it! I told her I'd be going back to get another color I had my eye on, and I'll keep my word. I won't go to any other Kate Spade! Thank you Jenny!!!
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September 2018 by Sara B.
Melissa, one of the workers, was so sweet to me and my friends. She was such a lovely girl and made sure that we were all taken care of. To whoever is her manager, I applaud you for hiring such a wonderful employee
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September 2017 by J S.
I was in a bit of a bind and the staff TOTALLY helped me out! I've recently had quite a few bad customer service instances at other businesses so this was a welcomed change. They were helpful, friendly, and made a stressful situation a completely pleasant experience. Thanks so much to everyone there!!
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February 2017 by Veronica A.
Super cute items, and I ended up getting 3 adorable bangles and a pair of earrings! Friendly customer service and the store itself is clean and organized. Love the vibe!
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December 2016 by Charlie B.
This store is sooo cute and filled with beautiful expensive things. Super crowded during this holiday break and lucky for me I scored a sweet parking spot!
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October 2016 by Kimberly C.
Excellent customer service and such a gorgeous shop! I'm still on the hunt for the perfect bangle bracelet. Hopefully next time I'll find it there!
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June 2016 by Angela D.
The sweetest staff ever! Was in town for a bachelorette party and since my friend and I were the DDs we decided to do some retail therapy. The ladies found out and were so excited for us that they gave us a bunch of party confetti for the group. Made the bride-to-be's night! Thanks for making our retail therapy so much better!
