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July 2024 by Paola G
A place of tradition and good taste in Tijuana for good eating and coexistence.
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July 2024 by Brittany Webster
We did not stay the night here, but did enjoy the use of the restaurant. Which was delicious ?
Food & drinks: Limited menu, but what was available was delicious. Was supposed at the lack of seafood options being so close to the ocean
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July 2024 by Jeramy Ragsdale
Extremely dated rooms. Lengthy line to check in (30 mins + at 4:30pm), and very slow valet service. Incredible location, but needs an update and some additional staffing.
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July 2024 by Gina Fischer
Stayed at an owner's 1-BR Luxe. The staff and surroundings are phenomenal. Special shout out to Mike at the front desk! He made us feel very special and was full of information, suggestions, literature and pleasantry! He was very accommodating and the one you want representing Hyatt! He deserves a raise! The bar and restaurant are a must see for their views, if nothing else. Planned on going there for drinks and dinner, but didn't make it after testing positive for Covid. Hyatt Highlands Inn is at a beautiful setting at the mouth of Big Sur and Point Lobos State Reserve. The grounds are meticulously kept and well worth walking around to appreciate all its beauty!
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July 2024 by Sup Dawg
Decent property, what you’re paying for is the location and the view. Room itself was a bit outdated
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July 2024 by Viral Jasubhai (Viralj)
Fantastic location and views. Quiet and comfortable. Rooms are old and need upgrades but still very comfortable.
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July 2024 by Dr. Christian Grieser
The view is stunning but the hotel was disappointing. The Pool is closed since January. The room we had (523) was really noisy and far away. Also it was quite cold at night. The sleeping sofa for the kids was not made when we arrived and it took 2 calls and 3 hours until it was made. We only had 2 towels for 4 persons. This was so far one of the badest hotels we had on our round trip and even one of the most expensive ones (around 700e per night).
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July 2024 by Dan DaMan
Always a great experience with my family at Hyatt residences.
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July 2024 by Jessamine Bailey
Such a very disappointing experience overall. Most of the grounds are nice, staff is friendly and the views are great but the facilities are extremely run down for this price point. My husband and I splurged for this place as a first time away from our kids and as soon as we walked in the room, it felt like such a let down. The rooms are very outdated! I felt like we were staying in a super 8! The “fireplace” was a joke! It was literally a screen with flames on it! No heat at all. The “hot tub” was really outdated, tiny and kind of gross. Also closed at 10pm!
With the amount of money we paid, no view or friendly staff can make up for the dingy facilities!
Don’t waste your time here.
Rooms: Extremely outdated and nothing like the photos. More like super 8 quality
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June 2024 by Harry Whitby IV
You can't beat the location, views, amenities, and the on site restaurant is very tasty.
Nearby activities: The beach is close by, Cannery Row is close by and there are many things to do with or without children. Whale watching is a must. Can't wait to check out the 17 mile drive and Big Sur!
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June 2024 by Daniel Hollis
Wow, what a place. We had a townhouse with a king bed and a queen fold out sofa bed. 2 full bathrooms as well as a large Jacuzzi tub. The pool is closed for the summer due to a mudslide but there are two hot tubs in the property.
Food & drinks: Pacific Edge restaurant is nice with amazing views.
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June 2024 by Taylor Sweet
Love love love this hotel! Don't be put off by the negative reviews. The staff is amazing and the rooms are newly renovated.
We stayed in one of the timeshare units and it was perfect. Incredible ocean views, jacuzzi tub, comfy bed :)
Can't wait to return!
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June 2024 by Jasmine E.
The only thing I didn't like was being pressured into buying a timeshare presentation deal right after checking in; let the people come to you, don't pressure them into something when they just arrived and want to relax after a long drive.
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June 2024 by Emily Gettys
Unbeatable views, clean and spacious rooms and great service!
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June 2024 by Bob Herbig
Awesome ocean view, and spa tub.
