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October 2022 by K Strickland
I have to share that this was one of the most bazaar hair appointment experiences I have ever had in close to 40 years. I made a special trip into Heidi's to make an appointment yesterday. I was greeted by two stylists jockeying for my hair. Awkward. In the end, Joette won the verbal contest with a more assertive approach.I asked to make an appointment for a cut and color. Joette danced around making a future appointment. She did offer to cut my hair on the spot but could not do color. I didn't want two trips to get my hair done. She then offered to call me for a possible appointment the following week if she could not confirm an existing client appointment; but again, stopped short of finding a time that was available in her book.Today, Joette called to let me know that she didn't have anything for weeks, but a stylist named Andrea "might have time" to fit me into her schedule in the weeks to come. I should go ahead and track her down through her cell. Appreciate the assist but...how about someone from Heidi's calls me to follow up and book an appointment.I understand if a stylist does not have availability for weeks – I expect any great stylist to be booked well into the future. But an "Elite" salon should pay special care to customer service.I just made an appointment with a stylist in Palm Springs for early December. Linda is top notch and I am willing to travel south for a long weekend to have her style my hair than deal with Heidi's Salon.Service: Haircut
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October 2022 by Laurie F.
The internet is holding out on Heidi and Adrianna; they are simply amazing! Photos speak for themselves! I was seeking hair and make-up for myself and my bonus Mom for my Sunday wedding in Carmel, in the summer. Heidi offered to open the shop an hour early just for us! Also Adrianna flew home a day early from a trip to be there for make-up. I couldn't speak more highly of these ladies. The experience was perfect! I would highly recommend Heidi's studio for your event hair and make-up!
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May 2022 by Chris G.
I have been going to see Lena for years, most recently at this location. She does a nice job on my, my friends, and my family's hair. Very flexible, easy to schedule, and she is a wonderful person to spend time with. Heidi's Studio is not just about cutting women's hair - great place for men too. Give Lena a call. Highly recommended.
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April 2022 by Jennifer B.
Leana is the best. She is my go to colorist for blonde hair. I had struggled to find a colorist that could do blondes without making it brassy or green or violet or just overall terrible. Leana does an amazing job better then even the top colorist I was going to in NY prior to moving to Carmel. She is truly a hidden gem.
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January 2022 by alex chiang
(Translated by Google) Ordered a smoked beef burger, delicious and juicy(Original)點了一個煙燻牛肉漢堡，好吃又多汁
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December 2021 by Kimberly S.
Andrea has been the first person to cut and colour my hair since before the pandemic and she did a FANTASTIC job!!!! I love my hair! She gave me the perfect cut and corrected all my pandemic hair dye jobs! She has always made my hair look gorgeous in the past!!!! I so highly recommend Andrea and Heidi's Salon in the Crossroads. I could not be happier!!!! Thank you !
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June 2021 by Ann A.
As a new customer the reception was less than friendly or accomodating. When they shampooed my hair I got soaked. They never put a towel or apron around my neck so the water went down my shirt and pants. When I asked them to get some towels the hairdresser responded in a non chalant manner....like.. you expect a towel with this haircut too? The haircut was good but the overal experience at Heidis will keep me from going back.
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April 2021 by Lauren S.
I was in town for only a day but they squeezed me in for the best mani/pedi by Adrianna and an amazing base/highlight/trim by Heidi the owner. I wanted a little color correction and Heidi listened and after I showed her a couple of pics she entirely got me. She treated me to a hair treatment. I bought almost the whole line of Formula 18. Adrianna recommended it first and I ended up buying more of the products when Heidi used them on me. Ps better than Olaplex. I'm moving to the area and this is my new one stop shop. I left feeling so beautiful. My hair looked longer and healthier even after the trim. Heidi knows hair!!!
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January 2020 by Shelley Geisler
I loved going to Heidi’s Studio to get my hair done. I drove from out of town to enjoy being pampered and made beautiful. I loved the atmosphere, and friendly service. The only reason I don’t go to Heidi’s today is because my daughter does my hair where I live . My daughter used to work at Heidi’s Studio for several years and loved working there.
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January 2020 by Wayne Osborne
Well number one, great haircuts. Number two, great people! And number three, great environment!
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October 2019 by Juana S.
Kind hairstylist horrible work. I honestly couldn't stop laughing when I saw this lol My sister came home with this? Would you have paid for it? Hairstylist Andrea super sweet lady as described by my sister, said she could do the balayage she asked for. Andrea also squeezed her into her very busy Sunday schedule which was very kind of her. My sister also trusted her based on word of mouth from our aunts and her 25 years of experience. Andrea tried to correct her work for another hour and half and it still turned out terrible. She did offer to do a color correction but there's no way my sister is trusting her again. Now she has to get it corrected for $300 with a different hairstylist.
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July 2019 by Cecilio Aviles-Mejia
I've been getting my highlights over 10+ and love the results. Thank you Andrea V.
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November 2018 by Artmis Milani
I go to Matt and he is Awesome. He does magic with color. Everyone there is nice and friendly and real pros.
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November 2018 by Serena Marks MacLean-De Winter
Jessica is AMAZING! Great great staff!
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October 2018 by Carol M.
I came for a shampoo and blowout, and Andrea did not disappoint! I made a last minute appointment on a Saturday afternoon, and was due to attend a wedding in Monterey a few hours later. This gorgeous facility was well-appointed and welcoming, and had an upscale elegant vibe. I was greeted warmly when I walked in the door, and was in the chair promptly. The shampoo and condition was relaxing and I felt my tensions washed away. My hair is just below shoulder length, and thick. Andrea worked the dryer and brush nonstop and achieved the volume and smooth look I was seeking. It was a lot of work! She finished the look with slight back combing in a few select places to add a dramatic touch. I couldn't have been more pleased. Thanks!
