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July 2024 by Leos Anderle
For those that are lucky enough to find Chantel tucked away in an almost secret passageway, will consider themselves fortunate to have found this Aladin’s cave.
An elegant, tasteful display of dream watches, even just to have your battery changed in your old watch, the dream has been planted that you will surely return one day to own one of these prizes.What a great experience.
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June 2024 by Fred V
They were closed, appointment only.
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September 2023 by John Lee
Update: After years of stopping by and looking, I purchased a ZRC timepiece here at a very fair price. Even when I had no intention of purchasing that day, Hughes would always answer my questions with utmost patience and even go out of his way to provide information when it wasn't exactly convenient for him. Great storeNice place! The owner Hughes is very friendly and helpful, even if you're just browsing. It's actually the first place I've found that has Nomos watches stocked, so if you're interested in the brand you can check it out here.
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August 2023 by scott taylor
As a visitor to the area, I went here just to browse, not currently in the market for anything. Even though I let the owners know I was not looking to purchase anything, they both took time out of their day to show me watches from a number of brands, including, Nivada Gretchen and Vulcain, just to talk about their history. They both clearly enjoy their field and were extremely polite and professional, so much so that after finding out that they ship, I'll be calling them to see if I can give them business for my next watch purchase!They apparently recently moved into their new location - give them a visit if you're nearby! They have a great selection of time pieces and both sell and repair watches.
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October 2022 by James Donabed
I have had several transactions with Hughes and the service has always been exemplary. Each brand he represents is curated. As a watchmaker, he has a thorough understanding of products he offers and will assist you with making your choice.
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July 2022 by G D
I placed an online order. Great communication. Fast shipping. Very professional service. Highly recommended.
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July 2022 by Rekha A.
Great experience here with Hugues who is one of the most patient and knowledgeable folks I have met in a watch store. No pressure, no tactics, no "attitude". Heck, I am tired of getting a snobbish attitude from luxury watch stores that use appearance to judge how to treat customers. Not so here, he was courteous and patient all the way through and a genuine enthusiast with a passion for watches. I went back and forth a lot but happened to catch one of my all-time favorite watches in the pre-owned section and after much deliberation during which I received no additional pressure, I decided to buy the watch and am glad I did. Will definitely support this business and be back for more.
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July 2022 by Anthony Gianfrancesco
Small store with lots of inventory. Really have low expectations after seeing stores like Rolex completely empty. The person at the store is extremely knowledgeable and took time with me even though I knew nothing about what I was looking at. He even told me the history of several brands. 5 stars isn’t enough.
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March 2022 by Richard Hawkins
Love my ZRC from Chatel! You will have an amazing experience talking watches with Hugues. Will be getting another watch here later this year.
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February 2022 by gary dilk
I placed an online order. Great communication. Fast shipping. Very professional service. Highly recommended.
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February 2022 by T.J. B.
Extremely friendly staff is also super knowledgeable. Great place to go check out old tried and true watch brands and new up and comer brands. I highly recommend Chatel.
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November 2021 by Potcharapol Suteparuk
Small charming store. Had a good experience with this shop. I went in to find a Zenith chronomaster and ended up purchasing one. The owner went above and beyond to help me find the best options in term of watch sizes, straps, and prices.
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July 2021 by K B
Left with an exquisite limited edition green zrc. Artisan luxury watch dealer and watch smith in beautiful Carmel by the Sea. Recommended.
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March 2021 by Kris Butler
Left with an exquisite limited edition green zrc. Artisan luxury watch dealer and watch smith in beautiful Carmel by the Sea. Recommended.
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January 2021 by J L.
Nice place! The owner Hughes is very friendly and helpful, even if you're just browsing. It's actually the first place I've found that has Nomos watches stocked, so if you're interested in the brand you can check it out here.
