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March 2024 by D D.
I was art the Vons at 3439 Via Montebello in Carlsbad CA on January 6 of this year....I was confronted in the women's bathroom by a manager named MAYRA who accused me of clogging up the womens room toilet every single Saturday...I told her that since their Vons is always busy especially on weekends, I am NOT the only person who uses the facilities....MAYRA then followed me to where my brother, who was sitting at the Starbucks inside the store is and was still confronting me about using the restroom...MAYRA'S persistance caused me to lose my temper and yell obsenticies at her. After I left the store, I contacted the manager who told me there would be an investigation on my behalf.....I also contacted Vons via their Facebook page and was told the same....I feel that MAYRA will confront every woman who is either incontinent of experiencing morning sickness. This so-called 'woman' needs to be terminated from this store!
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February 2024 by Cam C.
Very clean store, but every time I visit I notice a lot of bad produce. I have consistently seen rotting watermelons, avocados and more on display, as well as spoiled fruit in the refrigerated sections. Not sure if it's a staffing issue, but they definitely need to be checking the shelves more often.
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February 2024 by Lala Arciniega
Great location and plenty to do in this shopping center. Vons has a warm and bright vibe. Friendly service ?. The store is clean and stocked. Isiah & Gabriel are nice. They always have a fresh case with meat &seafood. I can't forget about Starbucks the coffee is on point and they get my orders right. When I can't find the new tumblers I will drive from Murrieta to Carlsbad.
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January 2024 by Carlyn S.
I love this Vons. Very clean and well organized. A special shout out yo the sweet woman that helped us in the self checkout area. I didn't get her name but she went above and beyond to assist us. Definitely an asset to the company.
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January 2024 by Lauri Harrison
Super clean and organized, very easy to find what I needed, and easy entrance, quick exit!
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January 2024 by Ken More
Too expensive.
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January 2024 by Isaac Novet
Hands down wonderful
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January 2024 by mike
Very clean and well organized, with a huge selection and a Great Staff ?? abundant deals! Not crowded ??. Always very Clean ?
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January 2024 by Shauna P.
Nice people in the bakery but outcome was a disappointment. Embarrassing to show this off to my kiddo and fam as we sang her happy birthday.
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December 2023 by Craig C.
Went to grab a sandwich in their deli display. Pics tell it all. This is bacon...I think
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December 2023 by B Howe
Very nice clean store. Pricey at times but can have super sales
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November 2023 by Younever Know
I had a good experience shopping for my items. It wasn't until I went up to register that I was judged and discriminated by an Asian cashier and a senior bagger, as I approached the cashier she asked me if I wanted bags and I said yes. I told cashier loudly that I'm paying with EBT,so I won't get charged for the bags. EBT is food stamps and I proudly receive this benefit due to my disability. I'm disabled unable to work and I'm on a very tight income from SSI. I'm not ashamed because I worked,I paid taxes, this is something I put into! So for me it's not a handout. I have owned 2 homes ,raised 3 sons, have had a business, have owned a lot of cars etc....so for someone to talk about someone without knowing is rude and unprofessional. I pray that neither of these ladies ever have to be single , disabled and on public assistance of any kind. So sad how judgemental and how some people think they're better than others. Last I remember we all eat and poop the same ❣️❣️ You thought you were being discreet but I heard everything you both said lol I Lord help us ? lol
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November 2023 by Christian Hurtt
Nice stock level. Pretty nice location and plenty huge! Good job.
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September 2023 by Tim Escher
Nice store, shelves were well stocked and good parking.
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August 2023 by Linda M.
I always send my son a cake on his birthday. I ordered one from Vons and had it delivered by Doordash. It was a fruit tart with whipped cream. Upon taking a bite, he realized it was rancid, grabbed the pieces he had given to his young children and threw it all out. He was reluctant to tell me and I cannot tell you how embarrassed I was when he did. He had stayed home to be sure he was there when it arrived. I called Vons and the manager said there was nothing he could do about it- I should contact doordash. I called Doordash and they said it wasn't there fault Vons had sold a spoiled cake. So I was out $36.99. I contacted the corporate office of Vons and things got even more ridiculous. Several emails were sent, some saying they could not find my order, even though I sent a screenshot of the order page. One claimed they were concerned about food safety and we're sorry it happened but they couldn't refund my purchase. One rep actually called me to tell me he couldn't do anything for me- the unbelievable part is that he called me at 1:00 AM when I was jolted awake by the call. This is a long story ( too long) but the bottom line is Vons sells rancid food and will not give you your money back if you are unlucky enough to purchase it. Their customer service both in the store at a corporate level is terrible. I will never shop there again and you shouldn't either.