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March 2024 by Lauren B.
5 stars just because of Sev! She went out of her way to help my friend and I find what we wanted to buy online with a 30% off discount and had it sent to our house so we could save a little bit which meant SO much. She also told us to get the app for other discounts. She was so patient, helpful, and nice, we need more people like her working in the retail/service industry--people that actually wanna help other people. Thank you Sev!!
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March 2024 by Heidi P.
The employees at this location have no customer service skills. The last few times I've shopped here, there is no hello, thank you, or even eye contact. The cashiers seem miserable. The store is dark and dreary and in need of an update.
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February 2024 by Alan Pettersen
I can't say, it's a secret!? Seriously though, as a male shopping for Valentine panties for a friend, what male wouldn't love this store? Loved the PINK neon sign in front of the store.
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December 2023 by Clara M.
There is always a long waiting time to pay, therefore the cashier isbin a rush to check you out make sure you have your coupons and everything ready as once she is done is done! Also wear a mask as the cash registers are in the very back and many people congregate for the snake line to pay
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November 2023 by Ashley P.
i love coming to this location because of the ladies working here! someone particular who sticks out though is carmen! carmen is always going the extra mile to help customers and me even though this location gets really busy! she manages to always get me the best deals with out being to pushy or over selling me! she's even rung me up a couple of times and she always gets through the line so quickly but still makes time for her customers that are right in front of her. overall she's an amazing sales representative, get this girl a raise!!!
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November 2023 by Pamela P.
Carmen was so nice , she took great care of me. She made sure I tried on my new sizing to ensure the fit and I was able to finally come to this store and leave with bras that I love, because of Carmen I will continue to bring my business here and tell all my family and friends about her great customer service!
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November 2023 by Maria J.
Carmen has the works customers service the way she talks to customers just seems she is so overwhelmed from her day, not sure if she doesn't know what customer service mean or how to help a customer just would not come back and will let my friends and family know about it
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November 2023 by Brande Jones
I just wanna take a minute to thank (Jazz) the manager of this store for her amazing service... I was off to a bad start with one of the other employees, and she came and save the day. Once again, I had a great experience at this Victoria Secret.
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October 2023 by miravet64
My first time! The young lady that helped me was Ryna ( not sure of her spelling)
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October 2023 by Bella Loya
I wanted to say that the manger here is super unprofessional and rude! I went for an interview and not only did she single me out but made comments for every single thing I would say. She interrupted what everyone was saying to talk to her employees. I wouldn’t not recommend working here.
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September 2023 by Amanda Simpson
The customer service is awful here! Waited in lines for a good ten minutes just for the cashier to tell me she will take me on the other side of the store registers. I follow her to the other side just for her to tell me I have to now wait in another line twice as long as the first line I was already in. No empathy or apology or nothing. Very upsetting.
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September 2023 by Amanda S.
The customer service is awful here! Waited in lines for a good ten minutes just for the cashier to tell me she will take me on the other side of the store registers. I follow behind her to the other side just for her to tell me I have to now wait in another line twice as long as the first line I was already in. No empathy or apology or nothing. Very upsetting.
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September 2023 by Lady First
For women with my bra size and unable to find in many other places other than online where you're able to be positive about your size. Here the bra's are to expensive!
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August 2023 by Tania R.
Poor customer service! Did everyone in this location just get hired?!? Greeting customers is the minimum! Literally has to look up how to measure myself online while in the store. Had to keep running and forth trying on different sizes because I couldn't get someone to help me.. I wouldn't recommend this location. As someone who's worked in retail before this is just not acceptable.
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July 2023 by Daylee O'Neill
Always a pleasure and staff at ready to help with any and all questions or needs lingerie related
