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July 2024 by Jarred Coulter
Was trying to ship home a fly fishing rod and reel that was passed down to me by an uncle. Didn't want to take it on the plane so went into the Village UPS store. It was an odd size to box and ship, but once I explained the situation to the staff there, they teamed up to make it happen! Just received my package, and they did a fabulous job packing it up so it made it here safely. Appreciate all the staff there, working on a Saturday, to help me get this family heirloom home safely! You ladies rock!!
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June 2024 by Johana Medina
Good vibes and always helpful
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April 2024 by Jacob Vogel
Their notary service is a joke.
Went there on Tuesday at 5pm (they close at 6pm) but the notary had left already. No biggie. I went there the next day on my lunch break and they told me he was “on lunch” for another 2 and a half hours. Who takes a 2.5 hour lunch?? I called today at 1:30pm and they said he was off to lunch again. Then he corrected himself and said actually he’s not coming back today.
Don’t advertise your notary services when your “notary” is a unicorn that doesn’t actually exist. Sounds like you need to offload this service to someone that actually works there and get them licensed to do notary services.
I would have gone somewhere else by now but my cars been in the shop. Ive walked there twice (their phone lines werent working Tuesday) and was turned away both times.
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April 2024 by Clark Paul
Always available to assist with shipping or notory.
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February 2024 by c skiro
Excellent management, staff was able to multi-task while offering each customer top notch customer service.
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February 2024 by Linda P.
Today we stopped by the UPS store in Carlsbad Village. As always we received prompt, courteous service. When you go there say hello to Clara. She is unfailingly efficient and kind
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November 2023 by Nicky N.
Sometimes really good the one lady definitely knows her stuff and is professional. The new worker with red hair is super super rude. I should've got his name, but that guy is really not suitable to be in that job. It's a shame when a bad Apple ruins a place like that. Do better new guy
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September 2023 by Emily Kuhnel
This place has been an awesome supporter of the neighborhood school: Jefferson Elementary! Our color copies were sharp, vivid, and perfect for our event. THANK YOU!!
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September 2023 by Julie H.
I have used this store to get mail and send packages for about a year. The staff is great - friendly, responsive, hard-working. I am surprised by the 3.5 star rating. I do not think that is deserved.
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August 2023 by B Family
They were so nice and helpful! Line also moved super quickly! Highly recommend
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July 2023 by briana nelson
They were so nice and helpful! Line also moved super quickly! Highly recommend
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July 2023 by Jen-Ru
Great service and friendly staff.
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July 2023 by Emily Cox
Hands down best ups. Excellent service.
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July 2023 by Matthew Thaxton
Closed on Sundays and closes at 3pm on Saturdays
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July 2023 by peter laliberte
Friendly, quick service!
