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“So far so good. Just got my unit a couple days ago and I am about to move into it. The manager was very helpful, changing my booking to upgrade to a larger storage unit since I changed my mind last second. He walked me to the unit and showed me how the elevator works. The place seems very secure as well. I'm not even slightly worried about anybody breaking in my unit. Also the ceiling is super high on the third floor. I've got like 10-12 feet from the ground. I'll probably stick some shelving against the walls and put my stuff with wheels in the middle.
Everything else is great, however, the elevator is my only complaint. Of course, I understand that it's the only way to move stuff up to the top floor, and I could have rented a storage unit on the ground, but for twice the monthly cost. It's not the distance to my unit that's annoying, though. It's the size of the elevator doorway. It's a large elevator, but very narrow, and the doorway is only a hair larger than the size of your average bedroom door. They probably could have spared an extra foot or two out of the massive compound for a double door elevator. It's a lot of trouble getting larger things into it. If anything is hanging off the side of the cart, it probably won't clear the doorway and will need to be readjusted. Also why does the door close every 2 seconds? Nobody's calling it, I'm trying to load my stuff, and it just keeps slamming shut before I can even get from the button on the wall over to the cart to push it in. It's not a space station. Just set the controls so the door can stay open either until the elevator is called or at least like a minute or two before closing again.”
“This place is clean & secure. Ask for Stacy! If I did not speak with her on the phone I would not have a unit here. She is so helpful, letting you know all the options and best deals. You can tell she really cares.”
“The team at Emergency Packout were professional, thoughtful and kind. They are understanding in a difficult situation and supportive 100%. I highly recommend them!”
“Thomas was so helpful and very professional. He was very informative and answered every question that i had with a smile! This gentleman deserves a raise or at least a metal or trophy of some sort! ??”
“We downsized from a 10x10 to a 10x5, and Tammy was SO helpful in making it a very smooth transition. We had some issues with the app, but Tammy was very patient and thorough, and it was very refreshing to truly get great customer service. She is Awesome!!!!!”
“It was a pretty quick and easy rental. The guy who helped me was very friendly and extremely helpful! Very clean property, inside, and out. Very affordable storage units, and different sizes available. Great experience here!”
“This is a place for serious wine collectors. I have been using them for my wine collection for over a year now and I must say that they are very nice and convenient. Added bonus is that they hold monthly wine tasting events where we tasted some very unique wines from all over the world. Love it and highly recommend them.”
“I recently had the pleasure of interacting with Karina, and I can't say enough good things about my experience. ? The level of customer service provided was nothing short of impeccable. From the moment I reached out with my initial inquiry, I was met with prompt, courteous, and incredibly thorough responses.
What truly sets her apart is the dedication to going above and beyond in meeting customer needs. ? Every question I had, no matter how detailed or specific, was answered with clear, concise information that left no room for doubt. It was evident that this storage company values each customer and is committed to ensuring a top-notch experience.
Not only were my questions answered, but Karina also took the time to offer additional insights and suggestions that I hadn't even considered. This proactive approach demonstrated a genuine investment in my satisfaction and success. ?”
“I've been using this Uhaul location for about 3 maybe 4 years to cart local florals and decor to wedding clients all over Southern California. Each time I receive a clean van, good customer service and typically close to a full gas tank, which is so nice. Other nearby Uhaul locations often leave you with just 1/2 a tank which is a bummer way to start off a trip! I highly recommend this location and I always try to book far enough out to be able to rent from this location.”
7AM - 7PM
6175 Paseo Del Norte, Carlsbad
Self Storage
“I think his name was Chris. He was awesome. I've never been in and out of someplace in under 2 mins. It was crazy!! Returned just as quick. No more fluid only these guys now!!”
“I've been using this Uhaul location for about 3 maybe 4 years to cart local florals and decor to wedding clients all over Southern California. Each time I receive a clean van, good customer service and typically close to a full gas tank, which is so nice. Other nearby Uhaul locations often leave you with just 1/2 a tank which is a bummer way to start off a trip! I highly recommend this location and I always try to book far enough out to be able to rent from this location.”
“I've used PODS twice now and they always been professional and willing to work with you to make your move easier. Our most recent delivery was a smaller area then we're used, but Epignenio Serrato made it work! Thank you to all the PODS team, from drivers to schedulers to accounting!!!!”
Self Storage
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“Simply the best storage facility in North County. A triple threat; pricing, accessibility and the staff are unbeatable! They even brought me a cold bottle of water, as I was moving boxes in the hot summer sun. ...very thoughtful people!!!”