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December 2023 by G B
Opened 20 minutes late, then said it was a 30 minute wait for a vaccine. Amazing that multiple workers are late and not even an apology. Must be an acceptable practice/behavior for this location.
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November 2023 by Traci C.
I'm not sure how to rate this. The female pharmacist is awful with a goddess complex. My Rxs are never ready and she claims every time it wasn't called in or it's too early. Last night, I had enough, the Dr actually called her and she refused to talk to her! Is that legal? Now I'm back the next morning and late for work. ( always with this lady) I'm done!!! Don't even bother going here. I would also like to speak to someone in charge , this can't be ok. Traci Chenault
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November 2023 by Amber F.
Best Rite Aid location in the entire San Diego County!! 10 stars!! I Love this location especially the ice cream counter! It's super clean Customer Service in unparalleled! The store is very clean and organized sale prices are wonderful they are always well stocked from health, holiday items, toys, beach to sanitary items. You will find anything your looking for at this Rite Aid. The management has this store in Tip Top Shape. My only complaint is the Pharmacy, The lines are very long as well as wait times to get RX filled. My doctor had to submit my RX twice and still had to wait days to get it filled. Still by far the best Rite Aid in the County Thanks to management for the excellent service! Best location in San Diego County hands down!
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August 2023 by Karen G.
I've been getting my prescriptions from this rite aid pharmacy for several months now having moved back to the area and I have to say, every time I call with questions and when I come in I am always accommodated by everyone. Faith, the pharmacy manager, is so understanding and patient with addressing my concerns and providing me with the information I need to feel confident about my medications and supplements as well as navigating insurance, which has given me so many problems. She has shown me compassion and offered sound advice. I've also witnessed outstanding communication between her and her staff to make sure everyone is on the same page and the place is running smoothly. They definitely do what they can here and I have faith in Faith to meet my pharmacy needs. Thank you so much Faith and the rest of the Rite aid staff. Appreciate you guys!
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June 2023 by Kim F.
This store is the nicest RiteAid that I have ever shopped. Clean and organized and all your summertime needs
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April 2023 by Shelly Jefferies
Love Rite-Aid they're the only place right now that jas.my.meds I need
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April 2023 by Lauren M.
The pharmacy line is always extremely long. This location is understaffed and management must step in. I will be switching my pharmacy after dealing with these lines. Leo is amazing but he is the only kind team member at this location!!
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March 2023 by Jess Leon
Only been here once cause we are visiting but really nice and clean store only thing I can say is have more staff available to check out people
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January 2023 by Christie O.
Always a wait. Anytime of day. For as long as I have been coming here. They can surely afford more staff given that they put out hundreds if not thousands of prescriptions a day. Hire some people it's ridiculous. Cashiers are pleasant- pharmacists are surly. I wish they would put a CVS in our area.
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November 2022 by Sandy C.
I have had nothing but problems getting prescriptions at the Rite Aid on Avenida Encinitas in Carlsbad. I was told my script was there and when I showed up they said they were out of it. This is a drug that must been taken twice a day. Last month I had the same situation. I spoke to the manager and he said he has issues keeping employees. I went to the Rite Aid on Manchester in Carlsbad where the drug was transferred to and it was a difference of day and night. I will never go back to the Avenida store again.
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August 2022 by Kelly R.
Can't beat the Thrify's Award winning ice cream here! Variety of flavors with the best prices. Store is clean and has a pharmacy. Customer service is hit or miss, seemingly depending on their emotional state at the time. Sometimes you'll get friendly banter, sometimes you'll get weird observations or questions about the stuff you're buying. Sometimes there's some sketchy folks loitering outside the store. But you know what you'll always get? Scoops of delicious ice cream for $1.99! That is, if they have someone at the counter willing to scoop for you.
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January 2022 by Dana Seeley
People at the pharmacy and check out people are very nice and there are employees within the store to answer your question. The only problem is there are not enough people checking out and often the line is long and a bit slow mostly due to the customers not the cashiers.
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January 2022 by Connor Nolan
5 minutes of computer voice then no one answers and it starts again. I’m pulling my hair out! Never using rite aid pharmacy again
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November 2021 by Nadia G.
This is a great store to get the basic essentials that you need in addition to pharmacy items that you need. They have a pretty good grocery section and if you need a last minute gift, they have that too.