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September 2023 by Veronica M.
My mother is very I'll, and had a pacemaker pacemaker put in recently. She also needs a knee and hip replacement. The pharmacy manager will not refill any pain medication with out speaking to the dr to ask why they are prescribing it. After the doctor called, she cancelled the prescription and asked us to have the dr put it in again. In all my life I've never experienced such awful service. They are condescending, and overstepping! Do not go here. CVS is a much better option.
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April 2023 by Christie O.
The worst. Always a wait. And now they are closed for lunch- at least on the weekends. If there was another convenient pharmacy nearby I would go there and I'm sure others would too.
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April 2023 by Russ B.
Follow up to recent review. I switched Pharmacies from Corporate Rite Aid Pharmacy to local Carlsbad Village Pharmacy. What a huge difference in customer experience. At Rite Aid you are greeted by an over-worked no customer service Corporate Pharmacist versus Carlsbad Village Pharmacy where you are greeted happily by local staff and Pharmacist when you walk in. The experience at Carlsbad Village Pharmacy was enjoyable and is no where near comparable to Corporate Rite-Aid Pharmacy. Parking is easier you don't have to walk through a store that no one shops at to get to Pharmacy only to be greeted by a disgruntled Pharmacist. If customers service and ease of picking up your prescription is important to you like it is to me, then see you at Carlsbad Village Pharmacy......
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January 2023 by Ràjé G.
Screw these people my dad is almost having a diabetic coma and I had to take him to the hospital cuz I couldn't get Needles California law states that you must sell needles to people then they don't want to do it I'm not sure what their problem is but if you ever need a good decent pharmacist avoid this place like the plague the people inside are not knowledgeable at all they don't know what they're talking about and they're kind of racist
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October 2022 by Marina R.
I used to go to rite aid for all my household needs. But the last several times I came in, they don't have basic items. Instead they've replaced necessities with 3 rows of booze and all the Halloween and Christmas decor you could possibly stomach. They also took away their frequent buyer discount program. So, they lost this frequent buyer. Good luck!
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September 2022 by Google user
Wrost service ever, have for a few years same all the time .I'm definitely changing.
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September 2022 by Kris H.
So this is unfortunate but I come to this location because it's so close to home. The service is always slow but probably not because of the people but maybe because they have technology from when dial-up was still available. The prices are the usual expensive drug store prices. One plus is that everyone is friendly. Location, location, location.
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May 2022 by Max L.
Edit: the pharmacy manager Thuan Pham, has gone out of his way to help me. I am not sure why sometimes when I work with this pharmacy it seems like I get treated like I am the filth of the earth and other times I am treated very professionally. Today I worked with a tech who was professional and quick, and the pharmacy manager, Thuan, was great.I also edited the previous review I had left and only left the experience I had below because it is relevant and demonstrates that some of the staff can be unprofessional. However, some of the staff are great. Up in the air on this place.Previous review:A tech today told me that my doctors is unable to run a proper assessment because she operates remotely.... Did you not notice how the world changed over the past 2 years of COVID? I do my entire career remotely! I am so busy the only time I can get to a doctor is in limited time windows REMOTELY. I can't believe a tech had the nerve to suggest she is more suited to understand my condition than a specialist.
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April 2022 by AJ L.
Please invent 0 stars for places like this. The pharmacy here is a joke. If they want to, they actually pick up hang up. This happened a couple months back when i absolutely HAD to deal with these morons, now again yesterday. One idiot dude asks me my DOB and name then i get put on hold (i think) with no music and he never even says hang on - called back and after getting disconnected probably 15 times, it happens again - this time a girl answers and does actually ask me to hold but again- they never come back to the line. then after like 20 more attempts l, the guy answers and apparently can't use a computer, and is and is a rude little ----, and hangs up on me!!! They should shut this place down. It is a complete joke. I'd rather walk to the rite aid in ocean side in the middle of the night than EVER deal with these idiots ever again.
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March 2022 by Jon S.
DO NOT GO TO THIS PHARMACY! Extremely horrible pharmacy experience. I do not recommend anyone wasting their time going. Staff is mean and uncaring. If there's another pharmacy in even a 5 mile radius go to it. I have had a severe cough for weeks and have had 3 different doctors visits. After taking an antibiotic and the cough still there, they prescribed me a different cough medicine, then what they prescribed me a week earlier. First off, they said they never got the script, so I had to drive back to the urgent care and pick up a physical copy. Keep in mind I'm feeling like absolute crappy. Then they wouldn't fill it because it was similar to what I had been prescribed a week earlier. To make matters worse, the woman behind the counter was extremely rude! I think she was pregnant which I can cut some slack for but she kept talking over me and wouldn't even let me explain the situation. It was the kind of rudeness I couldn't believe an employee would actually act like. I called back urgent care. They said just go to a different pharmacy and if I have issues call back and they'll talk to the pharmacist. I went to a cvs and they filled it no problem. They were actually surprised the rite aid pharmacist wouldn't. I can understand a pharmacy not filling a script but when a doctor from the same facility writes you a script knowing all other medications you've been on and tried, the fact they wouldn't fill it just felt personal and extremely unprofessional. What should have been a simple 15 minutes ended up taking up 2 hours of a day we're I'm feeling horrible and coughing my head off. Again, drive 3-5 miles if you have to just to go to any other pharmacy except this store.
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January 2022 by Victoria H.
Updating my review as the pharmacy has been great since my last review. I do find myself having to go to CVS on occasion because they have a better selection of healthcare devices. Humidifiers, nebulizers, wrist braces, etc.
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December 2021 by Olga Ortiz
Wrost service ever, have for a few years same all the time .I'm definitely changing.
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December 2021 by D. S.
When it comes to needing optimal health advice, specific to a prescription, I can always rely on Toula at the Tamarak Rite Aid. I have been filling prescriptions at various Rite Aid stores over many years, and while this store isn't my favorite, the pharmacist is exceptional! It's been very disturbing to observe the mismanagement of the Tamarak store and its pharmacy over the past couple of years. While prescriptions may not get filled within 20 minutes, (an unreasonable duration in my opinion as prescribing medication requires precision) doesn't mean ANYONE has the right to mistreat the staff who work endlessly tp provide much needed public health support to our community. I have stood in line at the Tamarak location, waiting for my COVID vaccines, only to observe customers misbehaving in a manner that is completely unacceptable, Our pharmacists are our frontline healthcare workers, physicians, whom we should give our respect for their indebted service. As for this particular location, management needs to be educated or edited, as there is a lack of safety/protection for this pharmacy staff whom continue to be badgered by customers who fail to understand the complexity of providing pharmaceutical services to the public, especially during a pandemic when staff are not only filling prescriptions, but also vaccinating in an effort to eradicate COVID 19! I received a generic response via Rite Aid to call the (800) #. This is not a one time complaint. I'd like to make it clear that my review is of the hostile environment notated at the Tamarak location experienced during multiple visits over an extrapolated time period: hence, a negative culture critically in need of change. I encourage you to thoroughly investigate and to support your pharmaceutical staff immediately!
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October 2021 by Brian K.
Been in here every week the Pharmacy sucks balls! I put in a prescription a day in advance and they still can't have it fulfilled the next day in time with 4 people working behind the counter! DO NOT USE THIS Pharmacy! They all need to be fired since they cannot do a simple job! Cashiers at store are nice but can't do anything to the stupid people in the back that just tel you it's not ready yet even tho it's out in days in advanced! Every customer in line has a problem with getting their prescription! They need to have s*** thrown behind the counter at them! And I mean actually s****
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October 2021 by Maddi Z.
This is the worst pharmacy in the area. I have had my prescriptions sent here for the past year as it is the closest pharmacy to my home. Unfortunately every single time I am here I wait in line more than 20 minutes. I have come to pick up my medication and decided to live in pain rather than wait in line and deal with their terrible customer service. I will be driving out my my way rather than put up with how this place is run. Pathetic that I gave grown to deal with my health in other ways because I can't get my medicine on time.
