-
December 2023 by Kelly S.
Love this grooming salon. My Shepard pup is a handful. Cynthia is amazing and recommended the VIP service.
-
November 2023 by Nicole P.
The only reason I gave this two stars was because of the wonderful girl upfront that finally helped me. I walked into the store and asked several people to help me find a certain dog food. One of the employees didn't even know if they carried it and it's a pretty common brand.he did not help me. Another one said that she was off the clock. I finally approached a third guy who was very reluctant to help me. I asked him several questions, and he seemed very bothered. I feel every time I come into the store that people are bothered with my questions and I have decided to go to Petsmart instead. Please if you are a manager or owner of the store you need to talk to your employees about how they treat their Customers.
-
November 2023 by Dawn ..
I just move here and tried the grooming service for my shepherd. My dog can be challenging to groom but he did great and looks amazing. Thanks Kayleen for taking such good care of my boy.
-
October 2023 by Lynn Harper
I called your company the day of my purchase to praise the young man who not only helped me find the items I needed but took everything out to my car. I told him I was also looking for an item I didn’t see in the store and showed him the empty package. He told me to please return to the store with him because the item was on the shelf so back we went and I made another purchase. When I got home I called you to praise this young man whose name isMASIMOI remember the first time I came to this store several years ago ALBERT treated me as if I were visiting royalty. He found me the best products at the most affordable prices. A few days ago I needed live worms for Mitzvah, my turtle friend of 27 years. The worms I needed weren’t available but ALBERT took the time to look at each type of worm and found the perfect substitute until the worms Mitzvah loved were in stock. So I’ll be back in a few days to see ALBERT and get a live worm feast for my turtle ALBERT I thank you and rest assured Mitzvah is grateful too.And yesterday Massimo and Lily were so helpful as I switch all my pet needs from Costco to Petco because not only Petco quality products but customer service. Lily was amazing. She now knows all about my pets and their needs. My schnauzer, two African greys, two Norwegian Forest cats and my turtle I mentioned above. Thank you Lily, Massimo and Albert always.
-
September 2023 by Maddy Fitzgerald
I have had generally good experiences here for many years! Employees have always been happy and helpful. I'm only prompted to write a review because I was given a hard time purchasing a betta fish this past weekend and left feeling very embarrassed. My boyfriend had brought me here to pick out a betta tank, decor, supplies, and a fish for my birthday. He had come a few days before and almost purchased it all himself, fish included, but decided at the register to come back with me instead. He was not given any trouble or questions by the cashier about purchasing a betta. When I came back to pick everything out, the cashier gave me a hard time and said they weren't allowed to sell bettas if you didn't have proof of a tank set up at home already and further lectured me about bettas while a line formed behind me. I was confused if this was an actual rule or just a concerned employee? I said I understand that people sometimes don't care for bettas properly but I have been a betta mom for years and years... many have lived over 5 years. I'm savvy with water treatment and betta health. Her lecture was uncomfortable and I was very embarrassed. She let us leave with the fish anyway but clearly let us know she disapproved. If this is a real rule, it should be posted in the store and followed by all employees. If it is not a rule, it should not be brought up at the register.
-
September 2023 by Gabriela Dilauro
Had a great experience - they went above and beyond to help me - took my dog in same day even though I made a mistake on the appt day- they did an excellent grooming job- will come back again!
-
July 2023 by FerDA AT
Not pet friendly. Let me get my food already. This brand is pushing is pushing my buttons. I am not happy about them not letting my pet in the store it is only an aligaorter.
-
July 2023 by Sir Lynel
Amazing service from all of the staff, specifically the awesome chinchilla lady, Danielle! (Sorry if I spelled that name wrong ?) After spending a good amount of time on research and planning, I've come to the conclusion that chinchillas aren't for me because of the time commitment and the difficulty of keeping the chin safe, prices were really good though! Much lower than I thought they'd be.Danielle was so amazing, giving great advice, making sure I wasn't in the dark and had all the info I needed to make a commitment to a pet. Chinchillas are so weird, and cool! (They can live around 10, to even 30 years! ?)Even with the amazing cuteness, it's a little too much. (I hope the beautiful chins find happy homes) The pets were well taken care of and loved, and I'm sure they'll continue to be later on.So grateful for the extraordinary service at this Petco, and I'd love to let everyone know that the service here is just out of this world! (Maybe I'm just used to bad service, but still!!)
-
July 2023 by Lo
It was a nice pet store. I brought my two small children there just to see some pets, you know, do something different than go to the playground, and they loved seeing the pets here. We can't get pets yet as we are living in a hotel until we can get into an apartment, so the kids had a lot of fun.
-
June 2023 by Tannaz Safavi
Very friendly and caring associates, would recommend 10/10
-
May 2023 by Wylder Porte
Very kind staff and the store is ordered well
-
May 2023 by Shawnee Anno
This is my FAVORITE Petco location. Everyone is so helpful and nice. Their customer service is amazibg
-
April 2023 by Matthew Rausche
Fantastic products, service, and an overall beautiful store
-
March 2023 by huera verde
Found what I was looking for and a male assisted me with questions I had.
-
February 2023 by Anonymous
The general/store manager is very much so racist. She is very rude to customers and reeks of cigarette smoke. I’ve seen how she talked to the ONLY black lady who works there it’s truly disgusting. My husband and I will not be returning to this store.