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September 2019 by Ethan N.
The worst experience I could have imagined and then some. They are always late on installation. When I asked a handful of questions throughout our transaction I was met with any remarks and disrespectful laughter at my expense when their employees thought I was out of ear shot. To put the cherry on top the same job they did for me would have cost 1/3 less at other local business that provide similar services, I know this because I had to go there afterward to get quality work done.
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July 2019 by Samuel Rodriguez
Is the best designing traced to get the ideas out there in your garden patios thank-you patio cushion designers
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March 2019 by Randy Wittig
My Eggs are covered what an excellent Job done 100% beat my expectations in every way
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February 2019 by Robert N.
My wife and I purchased three chairs, a three seat sofa and a propane fire pit at Patio Cushion Design Center. Michelle worked with us from the moment we entered the store until the furniture was delivered. We could not be more pleased with the service and support Michelle and everyone there has provided. I highly recommend Patio Cushion Design Center to you.
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January 2019 by Paige J.
Several months ago, I began updating my home interior and patios. I started with the patios and they did an excellent job recovering all of the cushions for my 5 patios. As I continued to work with them, I learned that they also offer furniture reupholstery services. I have had the best experience working with Patio Cushion Design Center. Thus far, they have reupholstered 6 occasional chairs, 3 ottomans, and are currently working on another occasional chair. Some of the pieces have entailed nail work. Every piece has been done with craftsman expertise. I have a very discerning eye and my furnishings are high quality, so it was important to me to find a team that understands how to perform quality work. Whether I was working with Michelle or Bety, they are both super helpful and work as a team. Jose (their master upholsterer) is a GEM!!! You cannot go wrong using this company to recover patio cushions or your furnishings. They pay attention to the details and they offer wonderful customer service. I LOVE taking my things over there, and am always thrilled to see the newly covered items! I have referred this company to my 2 BFFs!!!
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September 2018 by Jen C.
Although I have not purchased from here YET, I have referred clients. This place is under new ownership and the former reviews should be ignored. From the moment I walked in this place, the staff was extremely helpful and attentive. I was able to browse the unique patio furnishing offerings and even received a tour of the newly upgraded factory (by new owner Michelle) where they make custom patio cushions. They had every material choice and pattern imaginable and they will custom make ANY cushion you need. There is no other place like this and the patio furniture that you probably would have thrown out will now be saved and cost far less than a replacement.
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November 2017 by Charles M.
The worst customer service imaginable. Unreliable and unresponsive. I've been in touch with PC Design Patio over 5-6 times over the past 6 months to have them come repair the several thousand dollar fire pit and patio furniture set we had purchased from them approximately 2 years. I feel like once you purchase from them, manufacturing warranty means nothing since company goes through them and they have done nothing. They say they will contact you to set up a time/date to come and they either don't show up or never call back. Very frustrating experience!
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March 2017 by Steve B.
I took a set of cushions to PC Designs and spoke to an employee (Jane) regarding a quote to have them recovered in a more durable Sunbrella fabric. After picking a grade of material, Jane quoted a labor and material cost of $609 for the entire job consisting of 12 cushions in total, which she offered me in writing. A few days later, I brought all 12 cushions to the store to have the covers completed. This time, I interacted with one of the owners, Pam, to whom I showed the written quote. Pam commented that the price point on the quote appeared to include 12 new cushion inserts, as well. She stated that if my current inserts were in good condition and not in need of replacement, I would be paying under the quoted price. The inserts were examined and replacements were deemed unnecessary. Great, there's nothing like paying less than expected. Pam made the new price calculations...and the revised total for the job now somehow ballooned to over $900. That's right, over $900. At this point, I'm struggling to discern inside what mathematical world $900 is less than $600. After my insisting the figures be rechecked, the discrepancy between the two prices was ultimately blamed on Jane and some mysterious illness from which she may have been suffering when she wrote the quote. This still doesn't explain why Pam looked at the very same quote and initially thought it may have been too high, but subsequently revised the pricing to be $300 higher (for less work). Needless to say, there was no more reason to stay in this god forsaken store after realizing it all depends on who you talk to as to how much the job will cost. Employees will quote a competitive price, but ownership will upcharge you an additional 50%. My advice - Choose another business which is far more proficient and consistent at using a damn calculator. Business model - Fail Cultivating new customers - Fail Basic Mathematical skills - Fail Integrity - Fail
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March 2016 by Gabrielle Towers
This is the best place to buy patio furniture, they take great care of their customers and they always give me a warm greeting when I go back to pick out something new. Very modern and great prices, all around amazing.
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March 2015 by Zed Star
We bought a beautiful umbrella and stand plus matching seat cushions here about 7 years ago.The set looks as good as the day we bought it.We came back again about 3 years ago to add some more matching cushions.This is a very good store which sells quality products and provides excellent service.Sandra looked after us very well.
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February 2015 by Michael B.
We purchased a 9 ft auto tilt Market umbrella covered in the exceptionally durable Sunbrella fabric 7 years from these guys and we have been very happy with it. Recently we noticed the seams were unravelling on most of it due to it's constant exposure to the elements for so many years.We contacted Pamela at PC Designs who assured us that her staff could sew it all together like new again ...and for only $50.After just a few days the job was completed and our lovely umbrella is one again providing lots of shade in our backyard and it looks great.
