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“Amazing service. I had my hands full and was on a phone call. One of the employees ran out and opened the door for me. Both associates started immediately taking packages and creating labels for me. I was in and out with all my packages ready to go within 5 minutes. White glove experience every step of the process.”
“Jon was the sweetest & such a great energy very positive, and great customer service. I appreciate people who love providing great service and Jon is one lovely person. Thank you Jon”
“Was trying to ship home a fly fishing rod and reel that was passed down to me by an uncle. Didn't want to take it on the plane so went into the Village UPS store. It was an odd size to box and ship, but once I explained the situation to the staff there, they teamed up to make it happen! Just received my package, and they did a fabulous job packing it up so it made it here safely. Appreciate all the staff there, working on a Saturday, to help me get this family heirloom home safely! You ladies rock!!”
“I absolutely love how easy and convenient this Postal Annex is. I frequently stop over on mylunch to mail packages for work, so I'm usually crunched for time. Sometimes there are quite a few people in the store, but I've never waited long. There are lots of cute trinket type things to look at while you're waiting too.I've always lucked out and gotten the same worker Krystal when I come in. She is super helpful, friendly and funny. She really interacts great with the customers! She moves fast and knows that she is doing. Great job Postal Annex!”
“8/12 UPDATE!
DISABLED AND KID FRIENDLY!!
Shane and team, we are so grateful for you all in general, but your special assistance the other day was above and beyond. You seriously stepped up for us in a time of need. We can't thank you enough!! Because of you, we might actually have a fighting chance in finding our missing baby (cat). We can't THANK YOU enough!
The people here are amazing! As a disabled single mother in a wheelchair, they go out of their way to accommodate me. They are also very kind to my son who is 11 years old and suffers from ADHD. I have never had any issues at this location. I can’t thank them enough for all that they do. I am very grateful. ”
“The very nicest people work at this store. Always helpful with information and service. Willing to seal a package, lend a hand and find the best way to send things. Always polite and cheerful.”
“The owner is literally the nicest woman in the world. I’m so much happier to give my biz $ to an independently owned shop like this than a FedEx Ship or the post office. They’re always so helpful here! And it’s super clean and cute with lovely little gifts as well.”
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“I was very pleased with the overall experience of their shipping service. The employees seem to really like working there which you do not see enough of these days. It makes even the most mundane tasks enjoyable.”