-
December 2021 by Michelle S.
This woman is so shifty, I can't believe how many years have passed and I'm still dealing with the nightmare and mess she created. DO NOT USE!!
-
August 2020 by Darlene T.
Shannon did my taxes for about 12 years approximately. I started with her when she was just an assistant to a woman named Barbara. I trusted her to do my taxes for many many years. When she first started doing them she did a great job and it was quick and easy. The older I got, the more money I made, I began to purchase properties and accumulate investments etc. With that, my taxes became a little more complicated but not so complicated for a tax advisor to not be able to get right.She screwed up my taxes two times towards the end. One was in regards to a real estate transaction that I had made. After she had filed my taxes, the IRS sent me a letter about 4 years later saying that I owed them money. At the time, she admitted she had made a mistake and fixed it for me.The second time was the biggest screw up that she could have ever done. In 2016, she filed my taxes and did not do my taxes correctly in regards to a brokerage account and a real estate transaction that I had that year. She screwed up so bad and would NOT return one phone call or email in regards to it or anything at all. Her flaky assistant, Camille, is just as bad. They do not return phone calls or emails. They give absolutely NO status at all. The only contact for her office was Camille's cell phone which is so unprofessional. I called her for months on end to ask her what happened and why was I getting these letters from the IRS. She NEVER REPLIED and I NEVER heard from either of them ever again. I do realize that people can make human error which is understandable but to completely ignore me and not have any communication with your client at all to just leave them hanging is a terrible way to do business.She would charge me $400 + every time and I feel as though she did not even update the returns to anything new that I had going on such as property purchases etc. She would save my info and just cut and paste it into the next years. I feel like she didn't actually work and look through any changes that one may have had in the past year. I since have found an AMAZING Tax advisor who is absolutely brilliant and helping me clean up her awful mess. I was going to not post this review for years out of the kindness of my heart but, I am still dealing with this HUGE mess 4 years later so I feel she deserves a review now. I just want to save some other innocent person a HUGE headache. The worst part about the way she runs her business is HORRIBLE customer service and ZERO communication. Extremely flake. She just disappears. If you read her other reviews, you will see this in all of the other reviews. As someone else said, don't walk away, RUN!!!!!
-
February 2019 by Lori P.
Shannon has been doing our taxes for at least 15 years. I have 2 sons and a brother that use her as well. We all have been more than pleased with her services! She is very professional, friendly, and knowledgable. She has a great approach as an attorney and she educates her clients as well. She definitely handles any and all challenges.
-
February 2019 by Ms. Bossy M.
I received recent harassing messages about my last update about a message I received through yelp about this tax attorney being indicted over fraud.
-
February 2019 by Lisa R.
LPLM Tax Attorneys has done a great job handling my taxes for well over a decade. Excellent work!! Shannon does a great job providing legal and tax guidance for her clients for a great price. She is extraordinarily busy, so always best to make an appointment to efficiently get your financial and legal issues handled.
-
October 2018 by Sergio Alvarez
LPLM Tax has been managing my taxes for several years and I keep coming back. Shannon definitely knows her stuff! I don't make any major financial decisions without consulting with her. I have referred her to several of my friends and clients who have been very satisfied.
-
October 2018 by ben Peters
The worst company ever the owner of the company is a friend of mine and I still feel like I'm getting screwed major lack of communication I have called them several times left him several messages and emails and nothing it is been two years and they have not even filed my taxes
-
August 2017 by Lisa Marie Ryan
I have used Shannon for my taxes for many years. She is very busy and tries to provide a good service for low cost. If you have all of your info together and provide it, you get a great product and service. I agree that her ability to update/communicate with her active clients on their status is weak, but normally the end result is very good.
-
February 2017 by Michelle ST
THE WORST! Totally screwed us over during an IRS audit never to be heard from again. When the IRS advises you to sue your attorney you know it's bad. Complaint filed with the California Bar Association.
-
April 2016 by Richard Scott
Terrible communication, I feel more cheated from the Bay Area office than the government. I just had my wages garnished due to the lack of professionalism.
