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January 2024 by Araceli Acevedo
I had a great experience at Ken Grody Ford Carlsbad.!! I recently purchased a new vehicle. Carlos and he’s team are very friendly and professional they did the financing process very simple and fast. Angel the sales person was very friendly and helpful as well. Great customer service, I’m very happy with my 2024 Ford Maverick. I highly recommend Ken Grody Ford as one of the best dealerships!!
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January 2024 by Jaeden Valencia
It was an amazing experience they checked in on me while driving to make sure that they had every color for the vehicle I was purchasing cleaned and available just so I could look at them. Francisco is the absolute man to see if you’re looking and Ken Grody Ford in Carlsbad. Hands down he 110% took care of me.
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January 2024 by Samuel Chavez
I recently had an outstanding experience purchasing my 2024 FORD Mustang at Ken Grody Ford Carlsbad, where the level of customer service exceeded my expectations. Rafael, the salesperson, was incredibly knowledgeable and attentive, ensuring that I was well-informed throughout the buying process. The team's professionalism and the seamless transaction made it clear why this dealership is held in such high regard. I was impressed by the efficiency and dedication, and I will certainly recommend Rafael and the team at Ken Grody Ford Carlsbad to anyone in the market for a new vehicle. It's not every day you come across such a stress-free car buying experience!
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January 2024 by Brian M
I recently had an excellent experience purchasing a 2023 Ford Mustang Mach-E from Ken Grody Ford Carlsbad. Twee was incredibly helpful, providing all the information and assistance I needed to make an informed decision. The team there, especially Greg and Brian, ensured the process was smooth and hassle-free. Their customer service was top-notch, and their knowledge about electric vehicles impressed me. I would highly recommend this dealership to anyone looking for a seamless car buying experience with a personal touch.
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January 2024 by Jeff Ciccarella
I was I yesterday to look at some trucks. Manny showed me and my family around. Was super knowledgeable and helpful. Decided to take one out for a test drive, fell in love with it but had some concerns. Manny address everything and we made a deal we could all walk away happy with.Thanks Manny and Ryan for a great experience!
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January 2024 by Mike 44
I recently had an exceptional experience purchasing my 2023 Ford F-150 at Ken Grody Ford Carlsbad. Angel, my salesperson, displayed outstanding professionalism and knowledge throughout the process, making it seamless and enjoyable. Their customer service was top-notch, and I highly recommend them to anyone looking for a hassle-free car buying experience. After I returning from the test drive, the super easy, hassle free purchase was complete and I was back on the road with my new truck in less than an hour. Ken Grody Ford Carlsbad truly went above and beyond, and I couldn't be happier with my new truck.
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December 2023 by David K
I recently ordered a new Ford Maverick on line with the help of Twee who kept me updated periodically through the build process and when the day came to pick up my vehicle she and her team made everything go smoothly and stress free. If you are interested in purchasing a Ford I highly recommend you contact Twee at Ken Grody Ford in Carlsbad.
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November 2023 by Ricardo Ceja
Title: Satisfactory Experience with 2023 Ford F-250 Purchase at Ken Grody Ford CarlsbadJust bought a 2023 Ford F-250 from Ken Grody Ford Carlsbad and couldn't be happier with the experience. Special thanks to salesperson Israel who went above and beyond in explaining the features of our new truck. His commitment to customer satisfaction was truly impressive. The entire buying process was smooth and flawless. Highly recommend Ken Grody Ford Carlsbad for their excellent service and knowledgeable staff.
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November 2023 by Teresa Garcia
I recently purchased a 2024 Ford Expedition from Ken Grody Ford Carlsbad and had an exceptional experience. Francisco and Eric, my salesperson, ensured a smooth buying process, accommodating every little need along the way. The entire team, including Israel the manager, was highly professional and amicable. Their extensive knowledge and customer-first approach made the trade easy and enjoyable. This dealership truly excels in customer service - a model of excellence in auto sales indeed!
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November 2023 by Tony G.
I recently purchased a used car from Ken Grody Ford and it was by far the best car buying experience I've had. Sergie Ventura was extremely helpful and made the experience super easy. For the first time in my life I can honestly say I enjoyed the experience and had a good time talking with Sergie and Adrian. I would highly recommend this dealership. They'll take if you!
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November 2023 by James Aviles
I had a fantastic experience buying my 2023 Ford F-150 at Ken Grody Ford Carlsbad. Dane, Chris and Edgar, the sales team, were incredibly helpful and knowledgeable throughout the whole process. The top-notch customer service at this dealership genuinely stands out. I can confidently say that Ken Grody Ford Carlsbad is the go-to place for a seamless and delightful car purchasing experience. Highly recommended for anyone in the market for a new Ford!
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November 2023 by Courtney S.
We had an amazing experience at Ken Grody Ford in Carlsbad. We were referred to Dane Peterson and he went above and beyond with customer service. He gave us all the information we asked for and more. He was patient and knowledgeable about the truck we were looking to purchase and answered all our questions. He made sure we were comfortable throughout the process, even entertaining our one year with a ford hot wheel car he gave her. I would recommend Dane Peterson to anyone in the San Diego and surrounding areas for their next car purchase.
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November 2023 by Macade's L.
Called the dealership multiple times after being told my part was received and in store at the dealership via email. Every time I called the parts manager was super rude and almost never actually tried to help the situation or track down my order it was always just a no end in sight situation. The negligence of this dealership caused me to miss multiple events practically throwing my time and money down the drain. Never got the parts managers name but he was less then helpful for sure! Make it a habit not to do business here.
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October 2023 by Pacy W.
Bought a raptor. Super smooth process. E sign docs and delivered. Amazing service and support from Angel Martinez
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October 2023 by nick Chief
My new f250 sprung a massive diesel leak under the driver side. Had to get it towed to the dealer. Ken grody fixed it. Thanks, but I requested to have the diesel leak that coated the undercarriage cleaned, it was not cleaned when I picked it up. Had to go back the second time, then they finally cleaned the underside of the truck and the smell was finally gone. Great service, but in this situation common sense was not there.I still like this dealership and highly recommend them after buying my raptor there and also a used Nissan. Great staff