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September 2024 by Joela Calhoun
Was diagnosed with ear infection. Given antibiotics. 4 days later pain was worse. Came in again to be told I need to see a dentist for TMJ. Dr spent Lee's than 5 min with me, told I have to see a dentist. No care of my current symptoms nor pain. Showed me quickly.out the door. No compassion!
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September 2024 by Susan B
My family will be leaving Kaiser over the lack of timely care for for very serious conditions.
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August 2024 by amethystirishgirl
I am extremely happy with my care at Kaiser both Carlsbad and San Marcos. The Physicians and staff are courteous, friendly and very efficient. They call you back right away and genuinely take care of your needs.
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August 2024 by Frank Ferguson
I have been in the hospital in San Marcos a few times this year and have had nothing less than exceptional care. Thank you to all of the nursing staff and most of the doctors.
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August 2024 by Lisa Nicole
I would like to give a shout out to the amazing team at Kaiser Permanente Carlsbad optometry department. I had a delicate issue with a contact lens falling apart in my eye. It was painful and I could not get it out on my own. I walked in there without an appointment and asked them what I should do. The reception team was amazing and they were able to get me in to see the doctor right away. Had it not for them, I may have had serious damage to my eye, and I probably would have had to sit in the urgent care all day . That is what makes me proud to be a Kaiser member. The optometrist took me in and made sure my eye was not damaged. Thanks to everyone in that department I can see clearly again. Whew!! I am sooooo happy I have Kaiser for my health care provider.
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August 2024 by john Unites
Efficient care and courteous service with a smile that Dr Sherman provided me with all the answers and concerns that were on my mind that she made me feel at ease with my diagnosis at the end of my appointment
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July 2024 by Cheryl Hjelt
Highly recommend seniors take advantage of the (Medicare) Wellness Exam. It was comprehensive & thorough & important for “us seniors”. Take advantage of what Kaiser offers us.
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July 2024 by Turin Evo
Abysmal. Months to get an appointment with some sort of glorified nurse. Paying nearly $1000/mo to be pushed off to an appointment next month. Nah. Diaf.
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May 2024 by Stacey Westbrook
First time to my new OBGYN and it was night and day compared to the last doctor. This doctor was kind and compassionate. She was not in a hurry. She listened. She was calm breezy and knowledgeable. She did not fat shame me nor her staff and made the time spent feel like therapy. Thank you Dr. Sumner. Shout out to newbie Beaux at the check in desk. Very friendly and knowledgeable.
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April 2024 by Pat M
Need to check in at the reception office before heading upstairs to the nurses clinic
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March 2024 by Carol Noyes
Excellent-I was helped right away and directed to the right area for my appointment. Lots of parking , all on ground level.
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February 2024 by T Gregory
Worst medical insurance I've ever had! I tried to see a doctor for a year and a half and they literally REFUSED to make me an appointment. They wanted to keep sending me to the ER, where they tell me it's a chronic issue there's nothing they can do I need to see a provider. So over $5000 in ER bills and however much I paid them later, I haven't seen a doctor for my heart in years thanks to them. Can I give it negative stars, please
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February 2024 by Debbie Derderian
Saw my new Doctor for the first time today. Dr. NEWMAN SUMNER. She was AMAZING! LOVE KAISER PERMANENTE!
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January 2024 by Kenny Surudoi
Terrible service. Paying hundreds to be constantly 'referred' to someone else. Months of scheduling, 'specialists'. What a joke.
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January 2024 by Clem Wassenberg
Went to this facility. Despite it being lunchtime and not having an appointment,I didn’t have to wait, I was checked in immediately and was taken care of in the nurses clinic a few minutes later. Staff and nurses were friendly and professional. Thumbs up KP and the Carlsbad Team….oh and plenty of parking!!!!