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January 2024 by Kris Aldeman
Ive been a customer to the Hugh Kollar team for almost a decade. They are fantastic to work with. My favorite aspect is they treat you like family vs just another number. I call in, they know exactly who I am, my account, etc and they can get me answers to my questions or address my problems on the spot. I wish more providers in my life had service like this....
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October 2023 by Glenn Peterson
Hugh and his team provide excellent customer service whenever there are questions with billing or claims. He has brought forward options to capture better overall coverage at optimal rate structure.
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September 2023 by KenandTheresa Smith
Hugh is the worst agent I have ever dealt with. He accused me to be a liar saying that what I was saying would never happen. I asked if it be researched and called back. I got an email instead of a call. He also told me I was not a got for his office. He has been my agent for over a decade happy to take my money but didn’t even know that I have had my policy with him that long.
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September 2023 by Kimberly McInerney
It’s one thing to have an insurance agent be there when you need them. It’s a whole different game when they reach out let you know they can save you money on your existing premiums! Lori is a dream to have in my corner. The Hugh Kollar Agency is by far one of the best to have your back in every insurance situation!
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August 2023 by Derrick Hondo
This to me is by far the best insurance company around. Evetime we have interactions with the team, I am always so satisfied. Today I changed vehicles and Kayla was very professional and friendly. The best part, Kayla made the switch and without me asking she let me know the price difference between the vehicles. We were done in 5 minutes max. THANK YOU...
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June 2023 by Jo Y.
Hugh and his staff are always so friendly, efficient and helpful. We just traded in our old car for a new one and Kayla was very helpful and emailed our temp insurance cards to us within minutes. Thanks Kayla!
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June 2023 by Alyssa Hansen Talambas
I've had my insurance with Hugh Kollar State Farm for 10+ years and his office is highly responsive, patient with questions, knowledgable, and always strives to do the best for their clients.
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June 2023 by Jeebee Yim
Lori is very easy to work with and in my experience, "on top" of everything regarding details, follow-up and the important things we look for in someone looking after our interests. Paperwork, mailed documents, etc. --- all timely and accurate. Great person to have on one's "team".
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May 2023 by james campbell
I get happy whenever I think of this insurance office. Sounds corny, I know, but it’s true. Every interaction has been excellent and far exceeded my expectations. Lori is the manager and makes my day every time I drop in with questions or a request. Not only does she solve the problem, but she does it right away, and follows up with notifications before I can even wonder about it. Hugh is the man when it comes to insurance. Count yourself lucky if you can get him to take your account! And the rest of their staff keeps the excellence going. The highest standard of service, delivered with a warm, caring attitude!
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May 2023 by Mark Jacobs
Hugh Kollar and Lori Elder (Office manager) have been very pleasant to work with, they have given us excellent guidance for insurance coverage, and we have been able to reduce our insurance rates by combining all our insurance needs under one company. Their office provides very professional service, they are highly recommended, and they get our rare 5-star rating.
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May 2023 by Jade Hernandez
My family has been with Hugh Kollar State Farm for years and he has taken very well care of us. Lori, the office manager, is absolutely amazing and helpful in every way. This type of experience and relationship is vital in an insurance agency, and we’re so glad we have this one!
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May 2023 by Emily Hannon
This office is the absolute best! Lori and the entire office always deliver fast, efficient and friendly service. They take excellent care of their clients and help make any transition smooth whether you are moving, changing cars or adding drivers.
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May 2023 by Kiersten Kirby
Lori was so quick at getting me a quote and took into account everything I needed. She even contacted the DMV on my behalf to help me with registration stickers. couldn’t be happier with her services!!
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May 2023 by Nickolas Naas
Hugh and the team are amazing. They have a perfect combination of professionalism and compassion. Every concern was met, every question was answered, and a huge amount of stress was removed from my shoulders. I am so thankful for their service.
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April 2023 by jannah boudreaux
Lori and her team were amazing! They handled my insurance so quickly and efficiently and answered every call right away. Would definitely recommend them!
