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April 2022 by Bryan G
Purchased many items from this company over a period of two or three years, and was satisfied with their products and delivery. However, the first time I had an issue (sent the wrong item), the service I received was horrible. They asked for pictures of the item, which I sent them. I also pointed out to them the product they sent me vs. the product I ordered. They never responded to me after asking for the pictures of the item and I never received the item I paid for.
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October 2021 by Mark Judge
Took a gamble on the mystery box. One shirt was the wrong size. Sent out a new one quickly at no additional charge. Well taken care of.
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November 2020 by kham le
After one week following my order of a putter as a gift for my son, they canceled themselves this one with no reason. Bad....
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September 2020 by J
I bought a pair of golf shoes for $49. They sent the worng size. I had to pay the return shipping of $12 and they charged me a restocking fee of $5 for their error. So, I got nothing and it cost me $17. I called the store and they said that's too bad but they d not pay return postage and do charge a restocking fee. I will never again buy anything from these folks.
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August 2019 by Paul Hart
I ordered through GolfEtail using Rakuten website. Order came timely and was a good price.....however GoflEtail sends 2 or more promotional messages a day to my Rakuten messages as a reply to my one order. Tried calling, emailing their support and sending messages back asking them to stop. They spam me and has made the one order a nightmare of messages. Order at your own risk.