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January 2024 by Grace S.
I love this store. When I need something hardwarish I can pop in to Denault's have one of their vintage people find and help me with whatever thingamajig I'm looking for. Their customer service is top-notch! It certainly beats having to hike through Home Depot! In addition to the hardware charm, I love their household goods section. It's a great little gift store too! Their employees are friendly and it's always a delight to visit.
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November 2023 by Brian R.
What does it mean to review a neighborhood hardware store? The very existence of this Ace Hardware increases the value of my home, I think. The purpose of most reviews is for you to choose where you shop, but unless you drive to Home Depot or Lowe's, or to another Ace Hardware 10 miles away, it's Denault's Ace Hardware. So it sort of doesn't matter what I say in this review. You'll go there when you need what they sell. It is distressingly common for reviewers to downrate a store because they once had bad service there. "I'm giving it 3 stars instead of 5 because this morning I had to wait 6 minutes to get my paint mixed." Sheesh, people. Look at the big picture. I live about 1 mile from this store, and I've probably been to it 50 times. I've never had any trouble getting someone to help me or answer a question, and if I did have trouble, I'd be patient, because the wait is faster by far than driving somewhere else or ordering it from Amazon.Great store. Great location. Great selection of merchandise and great use of their limited square footage. Denault's Ace Hardware is a treasure. I hope that it survives real estate growth and development.
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November 2023 by Philip Bodenhorn
Denault’s is the life-saving everything you need in the way of hardware and advice to get you through the problems of the moment! Convenient on Carlsbad Village Drive and catering to neighbors not wanting to meander endlessly in warehouse stores. There is a very strong likelihood it has what you are looking for to get the job done at a lower price. Oh, and just like the box stores Denault’s offers a military discount!
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November 2023 by Landon Cline
This location does a great job on screen repair.
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November 2023 by Patricia Amador
If you need any tools, key service, paint, etc. you'll find it there.
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October 2023 by Logan F.
Above and beyond service. We needed 2 bolts to repair our collapsed awning on our trailer which was kinda an emergency and I allowed in to find the 2 bolts needed. They could have been sticklers and not let me in. Small town service. Very grateful ! Thank you !
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August 2023 by Chris Ryan Video Productions
So glad to have a local expert to repair and replace screen windows. That’s an increasingly lost art.
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August 2023 by Helen B.
Based on the screen departments services. They take your old screens and replace them with new ones in about 1-2 weeks. Wayyyy cheaper than doing a screen service that comes to your house. They're so nice as well!!!
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June 2023 by Zeno F. Nolet
Ace is still the best place to go for service. Excellent service and advise. No one can beat them! Super nuts and bolts selections.
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March 2023 by Alison B.
I went to Denault's Ace Hardware to get a key cut, and their service was excellent. The staff was pleasant and professional, and they cut my key swiftly and precisely. They also have an excellent range of key blanks. While I waited, I was able to browse their other hardware products because the store was clean and well-organized.
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March 2023 by Brent Humpherys
All I can say is "Wow!" We had six new window screens we needed replaced, not just a roll of mesh and a DIY kit. This particular Ace Hardware store is the best of the best! From start to finish, the entire experience was outstanding. The staff was enthusiastic and welcoming, and Stephen assisted us. We got all six screens replaced the same day and with custom specifications. When we saw the screens, we were amazed at the quality of the job and particularly the tight mider cuts. Turns out, Stephen just so happened to have his own custom screen business for 40 years and really knows his craft! So we had a friendly staff, same-day service and high quality, but the prices were less than half of what another reputable screen company from Carlsbad quoted us. Honestly, the service was so good that I told the staff and I was not a secret shopper and not some VIP but that they treated me like royalty. I highly recommend Denault's Ace Hardware in Carlsbad!
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February 2023 by Ava N.
I was expecting a normal Ace hardware store, I'm so surprised they have absolutely everything here!! Home decor,cleaning supplies, paint, and an obvious great selection of hardware. The staff was so genuinely helpful and sweet!
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February 2023 by Megan K.
I needed to have keys made so I popped inside. I was super impressed with how friendly the staff is. Paul helped me out right away and he just seemed like joy to be around. He was super knowledgeable. I'm sure I'll be back.
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December 2022 by Ed P.
I went back there because they were so helpful - not yesterday! They called someone to aid me on aisle 12 and no one showed. So I went out to ask about some other matters - one guy was ok and the other younger guy just wasn't interested
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December 2022 by Anne Eddy
Denault’s has all the items you can’t find at one of the large home improvement stores!Staff is also very helpful with small-appliance problems—when I was trying to take a table fan apart for cleaning but was stopped by an oddly shaped screw, one of the good gentlemen there stuck with me until we found a tool that worked. Super service!
