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December 2023 by Brenton Stransky
Super efficient - took less than two mins!
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November 2023 by Cristian Campos
Quick and easy transaction. I was in and out in about 10 minutes for a finger scan.
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September 2023 by Briana Fink
The man who answered the phone on august 11 at 12:20 pm was extremely rude.I just wanted to find out how much they charge for fingerprinting. To reply with no idea and then silence. Then continue with with I wouldn’t know how much unless you tell me who you need fingerprinting for. Completely rude and unprofessional. My family has been with AAA for over 20 years. Definitely not going to them for service anymore.
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May 2023 by Darrell M.
This is my first yelp review and honestly disappointing it had to be about this sorry ass place, I waited from 12:00-12:30 for them to open because they were on lunch, and had no problem. after the 30 min I walk in and the sign is saying they were out from 12-12:30, I try to open the door and it's locked so I wait 20 min to see if they are just running late. After that I call the businesses number and when I get on the phone I try to clarify their hours I am greeted by the owner, i explain the situation and he tells me they are only open Monday, Wednesday, Friday. which the website says they are open Monday-Friday, no big deal as I tell the owner their hours are mistaken online and maybe they should update them so these type of situations don't happen to other customers, the owner proceeded to yell and says "we'll be open tomorrow, bye" and hangs the phone up. I was confused and annoyed at the whole situation and if the owner thinks I will be back tommorow then he has the brain the size of this small ass places office.
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May 2023 by Lauren M.
I've been to a few fingerprinting places and this was def the easiest quickest process
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May 2023 by Becky Blanchard
I drove all the way to their location on Harding St. in Carlsbad in Friday, holiday weekend traffic, after confirming with the person there that they they would be open and available for a scan anytime before 4pm. I arrived to a locked door at 2:05 pm and waited outside for awhile, calling and leaving messages several times, only to get their machine. I never got a call back and ended up going to the UPS Store around the corner who did the scan in about 5 minutes. I really like to support small businesses, but I will never use AAA Live Scan of Carlsbad, again. Dont go there unless you like to waste your time. I don't.
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April 2023 by Becky B.
I drove in Fridaay, holiday traffic to go to this business after calling to verify that they would be open until 4 pm. When I arrived, the door was locked so I waited outside for awhile, calling several times, only to get a machine. They never even called back and I ended up going to the UPS store instead, which did the scan in about 5 minutes. DON'T go here unless you like to waste your time. Too bad. I like to support small businesses but I will never use or recommend AAA Life Scan ever again!
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December 2022 by Theresa B.
This location isn't even open anymore but when I called to inquire about something, the owner answered. She was obnoxious and downright rude to me because I ever so nicely voiced my sadness that the Carlsbad location closed. She practically cussed me out saying that her employees were sick and that I should care less about myself and more about the well being of her staff. She just assumed I knew everyone was sick??? Anyway, I quickly put her in her place and hung up.There is a live scan location in Oceanside where the people are so friendly and organized. . Just go there instead.
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November 2022 by Maury C.
Easy and great price Would definitely recommend them
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June 2022 by Katie W.
Fast, friendly and efficient for a very important service. Had to utilize AAA Live Scan twice in the past 12 years and the gentleman is top notch.
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May 2022 by Jen H.
I had a great experience at AAA Live Scan! Mike was incredibly kind and helpful. He fingerprinted me in record time, answered all of my questions, and made me laugh. It's not often to come across someone so genuine and caring who also provides exceptional service. I would highly recommend AAA Live Scan to those who need fingerprinting.
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August 2021 by Shannon W.
Owner has anger issues. Very rude and condescending on the phone and unable to give a straight answer on pricing for fingerprint scans. Made fun of me when I asked for a price estimate. iDeal Live Scan (also in Carlsbad) has better hours (M-F) and way better customer service. Don't support this guy
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January 2020 by Diana M
So kind and accommodating. Mike even printed my documents for me as my printer suddenly quit on me. I was in and out in no time. Highly recommend!
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January 2020 by Jay Benitez
Great people, great service, fast and easy! Highly recommend!
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January 2020 by B L
Super friendly. Very informative. Awesome customer service!
