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9:30AM - 12:30PM
153 S Sierra Ave, Solana Beach
Post Offices
“This branch is usually excellent. I actually avoid the post office in Del Mar and travel farther to Solana Beach. But recently as the line grew, the only employee working the counter finally rang the bell for more help. A slovenly overweight man appeared to ask if anyone were just picking up mail. Hearing none, he departed. This is SOP for postmasters who NEVER roll up their sleeves to wait on customers. He had apparently directed the only other employee to empty trash and process packages instead of attending to customers. No one would ever run a business this way except the government, in particular, the U. S. Post Office.”
“Set up my appointment online. Showed up 10 minutes early and they took me right in. I was out in 10 minutes. Very friendly women helped me.. service could not have been handled more professionally nor more friendly. Now I hope I get my new passport quickly. Fingers crossed!!”
“This is a one-person operation and Lynn has worked here for years. She is one of the hardest workers I've ever seen in the USPS, and she has to contend with a lot of rude, demanding ignoramuses on a daily basis (see some of the other reviews to get an idea). I am an online seller and packages mailed from this office get scanned into the system within minutes. This is not true of the Encinitas main office where scans frequently do not happen at all (making sellers/shippers look lazy and dishonest). I have had a PO Box in this office since 2019 and I have never had anything but excellent service here, with the box and at the counter. Treat people with respect and they will respond in kind.”
“We at Canvas Marketing love and appreciate everyone working there. They get yelled at a lot because they follow the rules. I’ve learned so much as a small business dealing with them but if it’s not right it’s not and you must have everything in order before you go to the window. Once you learn the flow of the post office you’ll appreciate the workers much more. Respect is earned, not given. Never missed not one package, bring your higher end stuff to this post office, they know what they’re doing.”
“This is an excellent post office. The employees here do their best dealing with a lot of customers and handling issues the best they can. It is not their fault that other people have issues they can’t control or fix. I love coming here to mail my packages and I know a lot of other people here do as well. I feel bad, they receive a lot of bogus complaints. A perfect example would be the one below me. What exactly is your complaint? You mentioned what he did to somebody else and your reasoning lacks anything factual or relevant. Put yourself in these people shoes and stop trying to dehumanize people who deal with the public.Keep up the great work Jeffrey, Kaila, Kiara and Lee!”
8:30AM - 12PM
16956 Via De Santa Fe, Rancho Santa Fe
Post Offices
“I have lived here 53 years and I have never had bad service. They are quick and efficient but could use an extra person as they often seem rushed. I would probably give them five stars if there were an extra person.”
9:30AM - 12:30PM
122 15th St, Del Mar
Post Offices
“The service was very friendly, and the workers were very helpful. I would leave a little extra time because there are a lot of old-timers that come in and like to chitchat with the staff, which is charming, but when there is only one postal clerk available, I can take a few more extra minutes. On the other hand, when your time comes, they will take extra time to help you out.”
“So I ran into a lost package in Georgia, almost a week later somehow arrived at my local USPS location, and was grateful I got ahold of Weston, who went above and beyond to find my package (correct a problem the shipper made when writing the label). Let me just say, as stressed I was over this, Weston was so calm, positive, reassured me they had it, and located it in a few minutes. Every other time I've had package trouble at any shipping company I've had problems with have never been so pleasant let alone USPS. I promised I'd leave a 5 star review. Weston, you made my day. Thank you!”
“I have worked in the area for 10+ years and have not had a bad experience yet. Everyone has been patient and kind to me. I have seen some real jerks come in and be very rude to the postal workers and they are still polite!!!!”
“What a lovely experience! I was trying to send Easter bunnies to my Mama and sister and the mail clerk was very friendly and incredibly helpful. She took her time with me and explained all my options, trying to save me money. And, although limited, they have some pretty cards that I got to add to my package.”
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“Thank You Chris and JonJon for changing my attitude towards going to the Post Office. I ship packages numerous times per month and use to dread the Post Office. Now, knowing either Chris or JonJon will be there and I'll be greeted with a smile, a hello and a genuine sense they care makes going here feel like a happy outing and not a dreaded chore. They are both friendly, professional and very knowledgeable any time I've asked or overheard another customer asking for help. The atmosphere and energy here is nothing but positive.Definitely recommend heading here to ship your packages.Thank you, thank you Chris and JonJon :)”