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March 2024 by Jonah Prophet
Everything you would expect from a UPS store. Mailboxes, shipping, envelopes, printing, et cetera
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February 2024 by Jose Gaona
Great customer service
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January 2024 by Pamelaxiques Xiques
Great manager. Helped with passport pictures done wrong the first time at same store.
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January 2024 by Rhea guzman
The guys there are a 10+!
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December 2023 by Raphaella Lancia
I love the care and attention from people working at the store
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December 2023 by Cat Neko
The employees are helpful and know how to do their jobs very well
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October 2023 by Michelle Tran
I have gotten my fingerprints done here three times and they were all rejected for the application to get credit reports.Edited: I emailed them about another problem, but there has been no response for a week and a half now. I suggest people go to sunnyvale live scan office.
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October 2023 by J. Alexander
There’s a 6ft force field from the counter that always prevents people from lining up closer to the counter and not block the mailroom.
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August 2023 by Jo B.
Whenever I go to the UPS store the friendly staff are helpful and calmly go about their business even when it is crowded and chaotic.
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August 2023 by Kirsten L.
I have had pleasant experiences in the past at this store but today I had a very negative experience. I walk with a cane and I had 3 boxes to return including a huge box. The employees saw me walk in and just stared at me struggling with no offer to help. I set the boxes down on a counter and got in line in front of a woman who had just walked in and set things down after me. No one said anything to me about her being ahead of me until I went to step up to the counter after waiting for the person in front of me to finish. Then the unsmiling unfriendly employee told me in a very rude tone she was going to help the woman behind me first because her stuff was already on the counter. No real explanation. When I looked surprised and confused and said "really?" suddenly the excuse was "she just went to her car to get something so she's first". It think the employee lied because she saw us both get in line around the same time and decided the other person should go first. If she had just said "hey sorry I'm going to help her first because she was already here amd forgot something in her car" and acted even remotely friendly then it would have been fine. But she treated me like I had cut in line when I had already set my packages down and stepped up into the line. Plus the 2 guys who I've dealt with before usually offer to help me with large boxes when I'm obviously having a hard time. They have even offered to come out to my car to get boxes. The 2 stars are for them. Zero stars for the rude employee working today.
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July 2023 by Brett R.
This is a great place to handle all of your mailing needs. The person that works here a lot is quick, efficient and friendly.
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June 2023 by Jeremy Geiger
Marcos is smart, knowledgeable & tries to do the best for the customer. Everyone else is unknowledgeable or worse, has a bad attitude & doesn't care about the customer
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March 2023 by Cindy Mortenson
I can not praise these three UPS employees enough.I have been dealing with Amazon on the phone for the last 40 minutes . This team patiently waited for me just to make sure my return went out on time. They offered alternative support and went above and beyond for me. Thank you so much!
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March 2023 by Ross Barry
I’ve always had good interactions with the staff here and everytime I’ve been in there the employees are friendly and seem genuine. Can’t speak for everyone else but they’re good in my book
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March 2023 by Tami H.
Wish I could give them less than one star. Went in asking for an envelope to mail a letter but didn't need air. Claimed they couldn't do that. Could I have a label or something to write the address down. Sorry we don't do that. But you can buy an envelope over there. Ok!! I grab a cardboard type blank envelope that they are willing to sell me for $1.49 and start to write the address on it. Another employee comes up and says you don't need to do that we put a label over it anyways. That's it!! I'm done!! Bye - never again.
