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“We hesitated at first due to the delicacy of our equipment but we will never doubt this team again. Handled with care and protected the equipment like if it was theirs. ? !”
“I am a long-standing customer of this facility. Not only is it the safest and cleanest storage unit location I’ve rented from in the area, the customer service is extraordinary. Cesar goes above and beyond for the tenants. He is readily accessible and efficient in all areas of customer service, whether it’s communication, technical support, or issues. I highly recommend you consider using this location!! Thank you Cesar for all your help. ❤️.”
“Very convenient location and a very well managed location. Every team member I spoke with had great communication. The manager Edward was able and happy to allow me to switch units last minute when I realized I had more to store.”
“The manager Rom did us a huge favor to help us out. We were in town to move my daughter into her house for college and brought the wrong key by mistake. It was a Sunday and the office was closed, but we ran into the manager outside. He went out of his way to cut the lock off and get us into our unit on his day off.”
“CESAR IS AWESOME, EXTRA SPACE IS NOT
This review is specifically about Cesar, who should get five stars for helping me out after my rate was raised by $80 per month without warning. He said he would go above and beyond and take it up with a district manager to get my rate down. He took care of it within a day and props to him.
BUT
My rate was still increased by $20 at the end of the day and nowhere did it say in the contract that this would happen. The company blames The Economy ™️ for arbitrarily raising rates. Next time I’ll just have a yard sale.”
“Dianna was AMAZING!
So professional & helpful & really went the extra mile ! I am extremely happy. ;)! I am a returning customer ! ( for life) thank you ! Please hang onto this woman she’s a gem.”
“Dianna was very kind and helpful with ensuring I got the space I needed and even took the time to show me different sized units available for my needs. Suggesting the app was a big help as well. 10/10 would recomend this location”
9:30AM - 6PM
2632 17th Ave, Santa Cruz
Self Storage
“Joann, the Store Manager, was wonderful to work with and provided excellent customer service. The facility is clean and appears well maintained. Great prices, too!”
“John and Syd are the best. So friendly and attentive. I highly recommend this location for your storage needs. If you decide to rent, definitely download the app so you can open the gates from your car. I would consider this place again if my needs call for it. Thanks John and Syd! You're awesome.”
“I've had A unit here for about 2 years I think... If your lucky enough to get a unit, be greatful! The manager here is real down to earth and understanding and it's got not only the most centrally located storage units in town but also the best prices! I actually have 2 units here, one for me one for my mom and WE LOVE IT! THANKS BOB HAPPY HOLIDAYS!”
“I have had a storage unit here for over 3+ years now and it has always been a really safe and secure building, I’ve never had any run-ins with “sketchy” tenants (which has happened to me before at another facility) & it’s just really nice knowing that my belongings are being securely stored. Aside from that, the staff is and has always been SO friendly and welcoming to me and my family.. I recently ended up needing a second unit and was able to do so very easily and hassle free (thank you Frank!!) I rarely ever give 5 star reviews but this place really does deserve all 5 stars…thanks again for everything Statewide Self Storage !! We look forward to having business with you for many more years!”
“Great friendly management team. The guy is super nice and accommodating. The wife is the hammer who makes sure only people who own a storage unit are there. Great team!”
“I have been with this storage for a while now overall, I think Kayla and now Kristina are probably the best storage managers that have loved working with. When Karen was there the only problem was her carrying dog around and having it in the office. But now the new storage manager Kristina, is amazing very friendly looks so well presentable and listens to you of your storage needs. I asked to downsize and without any hesitation, she took myname and phone number. she let me know there was a unit becoming vacant and I was please how she handle my transferred paperwork and ready for me to sign. Kristina is very pleasant and great customer service. I very pleased she came on board. Kristina thank you so very much,? office smells and looks great.”
“Not too well known and not commercial, off the beaten path. Found a spot there in a last minute pinch. Great people run the place and pretty reasonably priced for the area. Would definitely recommend.”
“Diana and Eddie are always so helpful and nice. Today Diana helped me lower my rate because I’m not working at the moment and have a new baby. Eddie is usually who I deal with on the daily and he is so nice and always helpful and PATIENT! Thanks you guys for a great storage experience!”
9:30AM - 6PM
3711 Soquel Dr, Soquel
Self Storage
“Best experience over multiple years. Staff members Anastasia and Joe are always on top of things and super courteous. Definitely my first choice for storage in the area.”
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“Wow, this place is a hidden gem. Right in Capitola by Nob Hill, it is the cleanest and nicest storage facility I've ever seen. Everything is very organized and secure, and they have handcarts and up-close parking right by the elevator (I had an upper unit, and found it was just as easy to get to as the downstairs ones). The owner even stayed over a couple of minutes to sign me up for a unit when I arrived in town much later than expected (there's always an accident on highway 17 when you have an appointment, right?). I loved the local history pictures on all the walls, too. And the rock-n-roll piped in kept it from feeling spooky after hours, like most storage places tend to. If you can snag a unit here, go for it.”