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April 2024 by cheryl uthe
Nicholas was so patient and wanted to make sure I chose the right bed for my sleep style. Thank you!
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April 2024 by Desi Lenc
Aaron made my husband and I feel very welcomed, like we were in good hands, and voluntarily shared useful information. The great experience helped us walk away confident in our matress choice.
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April 2024 by Anna Kasmi
Aaron was down to earth and a good salesman, it was a pleasure working with him
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April 2024 by K Blick
Helpful sales person, we quickly were shown some options that fit our budget & needs. Tried a few & left with one!
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April 2024 by Damian Heafey
Mike Montgomery was helpful from the moment we walked in. Asked us the right questions that led to getting the best mattress for us. Would definitely recommend!
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April 2024 by Eliza Haruti Aberle
We are very happy with Isaac he is very good n friendly. He knows right away what matress best for us I will recommend to all my friend to see Isaac if they need matress
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April 2024 by LucaisStudio
Very good customer service. Nick was extraordinarily helpful.
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April 2024 by Olivia Gieringer
I went into mattress firm as I was waking up with soreness in my old bed, and was hoping a new mattress would help. I chose mattress firm as I had a relatively low budget of under $1000, and from some online research it seemed they had the most choices in the Santa Cruz county of actual store models/beds to try.I was anxious at first to look for a new mattress, as I was worried a salesperson would try to rush me into a decision or push me to spend out of my budget. My anxieties were quickly eased when I met Mike Montgomery, who helped me find my new mattress with kindness, knowledge and patience. Although I had a low budget, Mike was happy to help give me individualized attention and support. I never felt rushed or pressured and he had knowledge about all of my questions, such as what mattresses would be best for aches/ pains and the different types of materials. I left with a new bed in my budget that I felt good about, and a smile on my face from such a warm interaction.I will definitely be recommending to any of my friends who are looking for a new mattress to see Mike at Mattress Firm in Capitola.
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March 2024 by Laurie Orlando
Mike is extremely knowledgeable and was instrumental in helping me select the perfect mattress for me. He is a pleasure to work with.
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March 2024 by Darrell Long
Michael did an excellent job of helping us and making the process go as quickly as possible.
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March 2024 by Val V.
Fast, friendly, and professional service. Gave a great recommendation and educated me on what the best option was for us. Truly grateful to Nick.All handled over the phone/online.
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March 2024 by Zealous
Friendly and eager staff. It was my first time buying a bed so when the guy on staff was able to answer all my questions in a relaxing and informative way i felt like I walked away with a better understanding and a great deal.
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March 2024 by Jeff Langston
The Delivery was 4 hours late! I have still not heard from anyone 4 Days later. Add the Blankets and the Comforter I bought and was charged for were not delivered yet ? I I have no idea why?
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March 2024 by Lydia Karp
Isaac was super helpful! My husband and I are quick shoppers. We just wanted to get in & out. Isaac helped us find exactly what we needed in speed and we are so excited for our new mattress! Thank you Isaac!
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March 2024 by Velvet Cravillion
Isaac was so helpful and made the process Very quick! I was in and out with a mattress I love, thank you!