-
November 2024 by Firefly
Fuad fixed my S24 ultra in 35 minutes. Young man gave me very good deal and I will keep using their services again if I need. Highly recommend this place.
-
November 2024 by Rachel Lovato
Did a great job fixing my phone up! Actually talked me through the process so I could see the exact problem.
-
November 2024 by Pinay in California
Fix my samsung s22 back screen coz it was crack and change battery. Good service and fast and open on a weekend which is great .
-
November 2024 by Hakuna matata
**Review for Phone Repair Service:**
I recently took my phone to this shop for what I thought would be a routine repair, and while the initial customer service was commendable, my experience took a disappointing turn post-repair.
When I first walked in, the staff was attentive and courteous, making the payment process smooth and reassuring. They assured me that my device would be handled with care. However, shortly after the repair was completed, I began experiencing issues that I believed stemmed from their work.
Instead of addressing my concerns, I was met with a lack of accountability. The staff suggested that I should consider further repairs, which would incur additional costs, rather than acknowledging any fault in the original service performed. It was disheartening to feel that once the transaction was completed, my concerns were no longer a priority.
In my experience, a reputable repair service should stand by their work and take responsibility when things go awry. Unfortunately, Fix station Capitola fell short in this regard. While the polite demeanor during payment was appreciated , I would recommend seeking a service that values customer feedback and accountability throughout the entire repair process.
Overall, the initial interaction was unpleasant, the lack of responsibility and willingness to rectify issues has left much to be desired. Proceed with caution, as you may find yourself investing more time and money without a guarantee of satisfactory service.
-
November 2024 by 1OAK
Mixed Experience with Phone Repair Service
I recently sought the services of this phone repair shop, and my experience was quite mixed. Initially, I was impressed with the friendly demeanor of the technician while I was spending money on repairs. I had two of four camera lenses replaced, and while I appreciate the quick turnaround, I was disappointed to find that the two lenses he installed fell off within a week. Ironically, the lenses he didn't replace remain intact, which raises concerns about the quality of the work performed.
Additionally, I encountered an issue when I returned to ask a few questions about my phone after the repair. Unfortunately, the technician’s attitude shifted significantly, and I felt less welcomed compared to my earlier visits. After my initial experience, I noticed my phone now struggles to charge properly, which wasn’t an issue before the repair.
To add to my frustration, I discovered that my SIM card had been inserted upside down, further complicating things. While the technician did offer to assist me for an additional fee, I was only seeking guidance regarding the issues related to the recent repair.
In summary, while the technician was pleasant during the transaction, I’m left with underlying problems that have arisen since the repair. I hope the shop can address their attention to detail and customer service for future clients.
-
October 2024 by Izzy L
Fixes so fast and well done! Super nice and funny. Thanks so much! I always come here when my phone breaks and haven’t been disappointed.
-
October 2024 by Truth Lover
If you need help with your phone you should come here . Great service and customer service . Helped me out quickly .
-
October 2024 by Belle Tuttle
Fuad has been very helpful many times for me. He always gets it done quickly too!
-
October 2024 by Yarely Figueroa Escoto
They do fast repairs and are very helpful! Ill definitely come again!
-
October 2024 by Abby Griswold
I had a great experience here, they replaced my completely shattered iPad screen for a great price and it was ready to pick up within the hour. Will definitely come here again, great service and the owners are awesome
-
October 2024 by Jaclyn Downing
Fast, professional service!! My phone is like new!
-
October 2024 by thalia mendoza
the owner is so nice and helpful, he fixed my phone perfectly and gave me a screen protector for 10$ instead of 20$ when i purchased it with the cute flower phone case that i bought :) really recommend 10/10 customer service
-
October 2024 by Zoe Zhou
A very quick fix. Nice service. And Friendly .
-
October 2024 by Shella Negron
i had a good experience in this store the guy change my battery for my iphone 13 for 45mins and im trying to give him a tip but he said no need thats nice of him
really recommend this store.
-
October 2024 by Luiz Felipe de Melo Dias
Got my Samsung S20 Fe fixed right away...screen and battery. Pretty fast!
