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August 2024 by J So
Friendly, straight forward
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August 2024 by Jo Gessert
Always prompt and trustworthy.
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August 2024 by Larry A
Always wonderful with my cars, honest, reliable and trustworthy…
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August 2024 by Nicholas D
Amazing service and Communication. They fixed my air-conditioning and found a few other problems that Ford did not find and fixed it correctly. Highly recommend this local family own business.
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August 2024 by Adriana Sanchez
On Tuesday i had an appointment at 3:30 for an oil change. I made this appointment a week prior because I have 2 jobs and my time is very limited. I get there and “Jeff” i believe is his name tells me, “we assumed you weren’t going to show up and things have changed” first of all why wouldnt i show up if i had made my appointment?? And he asked the mechanics if they could see me and it was obvious they had no time and it was going to take 3x long! So i left because it was completely disrespectful on their part to assume i wasn’t going to show up why cause im a woman? And you guys dont take women seriously? Well toma transmission you have assumed right i am NEVER coming back here again.
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August 2024 by Howard R
I took my Ford Explorer to Tom’s Transmission to have the transmission serviced and for other work. They did a great job! The Santa Clarita Valley is very lucky to have this repair shop. Jeff and the owner Brian are outstanding individuals - Thank you Tom’s Transmission & Auto Service!
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July 2024 by K Drown
Brian and Jeff were terrific, and accommodating. Helped us get back on the road, quickly. Thanks guys.
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July 2024 by Jennifer Linton
5 star service!
Thank you for your dependable service!
Trouble free transmission!
Much appreciated!
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July 2024 by Robertg Hadnot
Service was great! Prices very fair. Kept me updated on repairs. I highly recommend this shop to anyone
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July 2024 by Jason Moran
Great job diagnosing problems with my vehicle , they were able to visually diagnose other problems besides Transmision such as engine mounts .cost and repair time was good . My car drives like new again , staff was courteous and friendly . You guys made a returning customer !
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June 2024 by Evelyn Murillo
Brian and Jeff are great! Tom’s Transportation offers great service and clear communication! The inspection reports they provide are very detailed and helpful. Can’t go wrong with them. Highly recommend.
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June 2024 by Al Norman
People in the Santa Clarita area are fortunate to have access to Tom's Transmission and here is why.
My wife and I are retired Canadian Snowbirds. We were returning home when our truck started to have a low coolant light come on frequently. We have a Ram 3500 with a Cummings diesel pulling a 41 foot, 5 slide, 16,000 lb trailer (we are full time RVers). We called all the dealerships in the area but they were booked for weeks. My wife found Tom's and we gave them a call. They saw us right away. The diagnosis was a head gasket replacement. Big money, but we needed to get home as our allowed time in the USA was running out. The repair was done and we started our trip home.
Unfortuneatly, the head gasket repair did not stop the coolant leak. We wound up in Salt Lake City when we decided we could not limp any further. The dealership took us in the next day and found the EGR was the cause of the coolant loss. I informed Brian and he appologied and said "I have to make this right". He did. A full refund was issued. That's integrity. You just don't find that everywhere.
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June 2024 by M Gordon
Very professional, Had my car for a while due to a backorder part, Kept me updated and would recommend to anyone.
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June 2024 by Emilio Blanco
The customer service is top rated and the work is excellent. Appreciate the turnaround time.
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June 2024 by SCOTT BAYES
Great group of people
Always took care of our stuff
Pricing was better than expected