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July 2024 by Vasudevan Chidambaram
When I scheduled appointment for 3 o'clock I got a text msg notification that my appointment is confirmed for 4 o'clock. I called them to check why it's 4, the person took the call says no appointment available. Its a no go with these kind of repair shops. You do your diligence before going there.
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November 2023 by Ken P.
Body shops historically are a cluster. Classic Collision is definitely the exception. Their work was on time. They kept me informed every step of the way and their work was perfect. What more can you ask for?
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November 2023 by Gregory Smith
met a friend who was picking up his repaired car
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September 2023 by Judith Clarke
Eric is the ultimate BEST Paint and Body Repair in the Santa Clarita Valley!!
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November 2022 by Jeff M.
This is my 3rd experience with Classic Collision/Pride, Each time the car came back perfect, with no hint whatsoever of any previous damage. This time we had a different insurance carrier that did not have them on their list of preferred shops, so approval took a little longer. The wait was worth it, because their work is outstanding. Good communication every step of the way. Perfect match on the red metallic.
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November 2021 by Janet Volpe
They are very honest for letting you know if they can fix something or not
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October 2021 by Brae
The team at Pride is amazing. From keeping me updated on the repair and completion of my car, to the work itself. All is handled with care and respect. Thank you so much guys!Service: Body & Trim
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January 2021 by Daniel Fleming
Can see why they are changing their name from Pride they have clearly lost the Pride in the work performed and pride in customer service. Dealt with Manny the other day. He had no desire to work on my vehicle. Came in with an authorization for my insurance to start work on my vehicle and instead of earning my business. Manny showed little interest to gain the work. Refused to contact the insurance company for further repair authority. Just pure laziness and lack of care. If you want you car repaired go to a shop that cares. Pride/Classic will leave you high and dry
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December 2020 by Tina L.
Now known as classic collision. Thank you for having great customer service. I received updates every day re: my vehicle. Very friendly & professional! My car was done exactly when they said it would be. Even washed my vehicle. I recommend if you need work done to go here!! Thank you again Classic collision!!
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October 2020 by Janice B.
Thank you so much to Donald and the Pride Auto Body team for the great service! I have never had to make any major fixes to my car before (needless to say I also know nothing about cars), but my rear bumper was stolen and I needed a new bumper to match my black Toyota Corolla. Donald and his team made this process so smooth and efficient, they answered all of my questions, and provided updates/maintained great communication along the way. I was so happy with the results! They dealt with myself and the insurance company with great professionalism and in a timely manner. I'm so happy I chose them! I will definitely come back here for any fixes I will ever need and will definitely recommend them to all my family and friends for any future needs. Thank you to Donald and the Pride Auto Body Team in SCV!
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October 2020 by Bethany Rae
The team at Pride is amazing. From keeping me updated on the repair and completion of my car, to the work itself. All is handled with care and respect. Thank you so much guys!
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June 2020 by Bruce Wayniac
Professional & courteous, high quality standards. Incredible work.
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March 2020 by Cliff Claycomb
I normally do not take the time to write reviews like this BUT this stuck with me. I brought my 2016 Corvette to PRIDE AUTO in Santa Clarita (26867 Ruether Ave.) to re-upholster the driver's side seat, remove glass from the driver’s side door panel, and to re-finish my passenger side rear rim.
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February 2020 by Cliff C.
I normally do not take the time to write reviews like this BUT this stuck with me. I brought my 2016 Corvette to PRIDE AUTO in Santa Clarita (26867 Ruether Ave.) to re-upholster the driver's side seat, remove glass from the driver's side door panel, and to re-finish my passenger side rear rim. I got the car back and was not able to completely inspect it until I got home that night. The seat was re-upholstered so poorly it looked like an amateur (see pics) did the work-not a professional. The glass was still in the door panel and the panel was not re-attached properly to the door. The rim, however, was refinished beautifully I must say. I was terribly unhappy with 2/3 of the three repairs I paid for. What happened next shocked me. I contacted Pride Auto to correct the issues and they were not happy and went on to state they may have to charge me or the insurance company more to correct the items I ALREADSY paid them for! I did not think they handled the matter professionally, but reluctantly agreed to take my car back for them to correct the issues. However-once I tried to bring the car back all lines of communication had been severed. I lost all contact with them. I called, e-mailed and even text my contact there....several times. I got no reply whatsoever. It was clear that did not want to correct these items. Frustrated-I disputed the charge with AMEX. AMEX denied the dispute and I ultimately ended up paying for this sub standard work. Come to find out their reply to AMEX was filled with false information implying I just wanted free repairs. They offered to correct the issues but A) they do horrible work so I do not think they can correct it and B) most importantly, I do not trust them with my car at this point; too much bad blood. I have closed out the matter and moved on, but I vowed to share my story in the event that perhaps even one person reading this will avoid using this joke of a shop.
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February 2020 by Michael Holguin
This was very great body shop very helpful and great customer service daily I would get a text on process of my car there goal was over a week they had done 3 days earlier. Thank you again for all your help.
