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March 2024 by Virginia L Redler
I highly recommend Winnetka Animal Clinic! Dr Smollin, is great! The staff is super friendly. The medical techs are just great. We talked to Abraham one of the techs and he was very helpful and knowledgeable. The entire staff is first rate! Go there with your furry babies!
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February 2024 by Dj Mercenary
Happy ? love ? one of the best in valley
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January 2024 by Dawn
Wonderful vet. Doesn't push unnecessary procedures. Cost seemed reasonable.
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January 2024 by Nicole D
Have been bringing Capone here for years . Over 5 years . He’s had to have surgery here and this is also our place for check ups . There’s a reason I’ve been coming here for years and haven’t gone elsewhere . The quality of service and way we’re treated when here . The staff is amazing for starters . Before you even see the Dr. you see the staff and they set the tone for the visit . Well the staff here at Winnetka Animal Clinic is THE BEST . Always greeted with a smile & they’re all always so willing to go above and beyond to help and/or answer any questions … then next we see the Dr. wow wow wow . Image that ? A vet that loves pets . This is rare lol . Dr Smollin is hands down the best not only in so cal but all of the entire west coast . Patient knowledgeable and friendly . I always rest assure when there’s something wrong with Capone . He’s in good hands at winnetka animal clinic
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December 2023 by Dawn Burgess
I have been going here for about three years for my dog and cat. Every visit has been a good experience. Staff have always been friendly to me, and they have been kind and gentle with my pets. The doctor is professional and caring. I like that you don’t have to go inside. They will come to the car to pickup my pets and then bring them back. Prices are always reasonable. My only complaint is the parking. There are only a couple of spots but it somehow always works out.
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December 2023 by JJ Griffiths
Loved this vet, part of several generations of family and family pets. However, they’re just too busy. Can’t ever get an appointment. If you have an emergency, forget about it. Maybe they just got too popular. Would love to go back…but they don’t have time.
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December 2023 by Derek Still
I love this place and my dogs love this place. Dr. Smollen and staff are amazing. I live far away and I still drive my dogs in for all the needs.
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December 2023 by Anthony Moronez
Great staff, no wait on the day I went, parking is good, not the best, but there's a big lot next door that's a small walk away. Would recommend.
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November 2023 by Troi Martin
Great caring veterinary clinic. Take my dogs there.
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October 2023 by Helen Cordova
What an amazing place! First time visiting with my dog and it was such a great experience. Everyone was very welcoming and so kind. They took care of my pet as if their own pet was in their hands. The price was also great! I’m always nervous about a Vet visit, but Winnetka Animal Clinic eases all those nerves. I recommend them to anyone looking for a team of truly caring professionals
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September 2023 by Jonathan Marvisi
Please see below for original post.A classic retaliatory response by Marc Smollin, the son of the veternarian. Marc Smollin not only fabricates conversations that never happened, tells customers to "have a good life", and stalks customers' LinkedIn pages after they leave his business as a means to intimidate them, but he concocts a story to save face. For clarification, nobody ever asked Mr. Smollin or anyone else to break the law. The problem is that this business substituted a tech-vet instead of the actual vet without notifying me that my dog's flea medication could not be renewed. The clinic makes several mistakes, which Mr. Smollin himself admits. Mr. Smollin conveniently decided to write this response after learning that after seven years, I moved my business to a new clinic. Mr. Smollin is now retaliating. How sad.The place is disorganized. The receptionist named Nicole defended the vet for something that she knew nothing about . Vet had previously left town and did not notify customers of such fact, resulting in multiple customers waiting outside the Clinic without knowing that their appointments were cancelled. Nobody received a call in advance. Nothing was posted on the door. Vet apologized for the confusion after it happened. But still, Nicole denies that it ever happened. Just an absolute liar. The Clinic denied my dog's prescription medication because they claimed an annual physical was necessary first. But nobody ever contacted me to schedule a physical for my dog. Months ago, I took him to the Clinic. He was seen by a tech-vet, as opposed to the veterinarian. They charged me for that visit. But apparently this does not count in order to get prescription medication. They never told me that. They did not care. They were only after getting money. Have been with this place for 7 years. Disappointed that this is the level of service they are providing now. Bottom line, Nicole is a liar. This Clinic continues to fail to be on top of things. Worse, I spoke with Dr. Smolen's son who is the manager of the clinic. He offered me what I considered a disingenuous apology. When I told him that I thought his apology was disingenuous, his reply was "Take care, have a nice life" and then proceeded to hang up the phone on me. Unprofessionalism at its finest.
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August 2023 by Monica P
What a nice staff and doctor. My gosh, I only wish my personal doctor was as caring and gentle. I met Dr Smollin for the first time today and we discussed an issue that my dog was having and he was so caring and took the time to explain things to me. The vet tech also explained thoroughly how to administer all medications. I love this clinic. The area is a little busy and you’ll find your fair share of weirdos lingering around but that’s pretty normal for LA.
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August 2023 by Michael Reynolds
This place is great. We have been bringing out pets here for many years, and even when we have strays that need help, these guys are amazing. The staff are so friendly, and loving. The doctors are the same. The prices are super reasonable, and the service is amazing. They always answer the phone. Since covid it has changed a little. You need an appointment, you pull into the parking lot, you call them from your car, and they come out to help you. If you are looking for a forever Vet, look no more. We are so happy with Winnetka Animal Clinic.
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June 2023 by Sophia Marroquin
I have never seen a dog be so excited to go to the vet! My golden doodle loves coming to the clinic. He gets super excited to see the staff and they love him. Dr. Smollin is so kind and sincere and will never try to push for extra stuff & his staff is amazing, super caring and kind. They were all very kind when I had to help my first fur baby cross the rainbow bridge. You can tell they sincerely care about the client as well as the pet. I have had a few scares with my current fur baby and they always do their best to fit me in, and if they can’t get me in they always give me options of where I can go. I appreciate that instead of telling me to wait until they have availability (which some times can be a few days out) they give me options of where I can have my fur baby seen asap in case of an emergency. I can’t recommend Winnetka Animal Clinic enough. Thank you for all you guys do!
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June 2023 by Teodora Nikolova
I would leave -100 stars if I could. The receptionist is a complete bi**h and does not care about animals even in an emergency situation. We can’t talk to the vet we have known for 20 years. If our dog dies, it’s on your conscience.
