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August 2024 by Pam Jgmail
Great vet. Decent prices.
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August 2024 by Dianna Velick
I’ve gone to Winnetka Animal Clinic for years because I know Dr. Smollins and his staff show you how much they care about your pets!
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August 2024 by Angie G
I had the best experience yesterday as a new client. Mark, at the front, greeted me and i let him know that my dog is a bit reactive to other dogs, and he made sure no one else was in the clinic before he brought us in. Then Nicole, our vet tech, was AMAZING! So sweet, patient and helpful! She gave me great suggestions to support my dog as well as answered the MANY questions I had. Finally, the doc himself, Dr. Warren, was phenomenal. He examined my dog with gentleness and patience and they were not pushy about medications, tests or anything unnecessary. Thank you all for a wonderful vet experience!
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July 2024 by Ernest Cate
Friendl
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June 2024 by Maureen Moran
I WILL BE BACK! It was a weekend and our senior dog was sick. The clinic (and every other I tried) had no openings or walk-ins available. The tech was willing take my dogs temperature which gave me incredible piece of mind that he didn’t have a raging infection. She took the time to offer other advice as well. She truly cared about my pet!! Due to her kindness I will make this our new vet. Like forever. ??
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June 2024 by Matthew Geinitz
Dr Smollen is great! Always compassionate and has so many years of experience.
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June 2024 by Lihod E.
Im taking my dogs there over 2 years , they are quick and professional, staff can control your dog as needed , and i even reffered to over 5 of my client ( am a dog trainer ) and everyone is loving them , highly recommend
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June 2024 by Leslie O.
Teach your receptionist proper phone skills. Who ever is on the phone sounds like she's annoyed. I also have been calling for months trying to get a medication approved for my pet ( through chewy, where y'all said I would be able to get the meds from ) & the clinic continues to deny the request. I've also taken my pet here only to realize that my animal has a few other conditions that should've been mentioned on their first visit. Reading other reviews , it seems like there's a cadence of bad customer service and denied medication requests. We get that you're busy , however , you are still working with the public and proper people skills and phone skills are a requirement. BE A NICE PERSON ! And put a smile on even when you answer the phone , slow down when you talk and LISTEN to what the patient is requesting.
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June 2024 by Stephanie H.
Staff was very friendly. They treated my cat very well. Would come back again with my other animals.
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May 2024 by Mayra Villalobos
I've been bringing my dog for over a year. The first year visits were fast. This was important since they make you wait.in your car and we know how fussy animals can get. The last few visits we've had to wait over 20 minutes just to be seen. They're very friendly, so I am okay waiting but it's frustrating. It's always ".we had a dog that needed blood work " . Not sure why that's the common theme but please look into your scheduling. 3 stars essentially for that. Wish there were more options but keeping it objective.
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May 2024 by Beautiful J.
My dog had a technician appt and they saw us almost 30mts after our appt time. I was not allowed to come in with my dog either. No apology from the receptionist Ariana for seeing us later than our appt time, in fact she was full of attitude and mentioned that all hospitals make patients wait. Just a very nasty experience coming from a front person.
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April 2024 by Brian Gerrity
Terrific Doctor and staff at very reasonable cost! Thank you Winnetka Animal Clinic!
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April 2024 by Tuty Perez
Excellent place, very friendly and attentive, I highly recommend it, I took my dog because I need a certificate to travel and they very kindly gave me the address of the place to do the process.
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April 2024 by Eduardo D.
I have been taking my dogs here for years and wouldn't consider going anywhere else. The staff and doctors are extremely friendly and knowledgeable. The pricing is fair, and they are very honest. If you're looking for a local vet that truly cares, this is your place. Only downside is that the parking and location are not the best. Aside from the A++
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April 2024 by Kioyoko M.
Great, caring and honest vet. I've been to several other vets and many of them just don't have the nurturing bed side manner and care that the staff here has. They are often busy with emergency and ringing phones but still manage to be friendly and helpful. Working at a vet's clinic isn't an easy job some people come in upset about prices, about their pet's results and sometimes their pet is scared and acting out. I've noticed some people complain simply because they want personal coddling for free but that simply is not realistic especially in this city. This place provides good service for fair prices. I've seen them handle rude customers with matter of fact grace. Just brought my girl in for her x-ray with her comfy bed so she doesn't have to lay on anything metal table waiting to be seen. Make sure you appreciate the quality of their care because vet clinics are not always this good!
