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August 2024 by Jonathan Torres
Don’t go here at 2pm on a Saturday
Some dumb bald old man made me wrap my box in priority tape, then scans my prepaid label, then says oh we can’t use this packaging because you used priority tape, so you’ll need to by our clear tape or pay extra.
why’d you tell me to use the priority tape???
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July 2024 by Bene' R
Truly a 0 Star facility. Such passive aggressive behavior from the older old man with glasses. Absolutely no customer service to the point of no politeness whatsoever. Almost like, “How do you say I hate my job without saying I hate my job?” If you’re having a bad day and hate your life, don’t take it out on the people that walk in and had to stand in line for “service”. Sooooo passive aggressive. Told the man this was ridiculous and left. Headed to UPS. Nobody deserves to be mishandled by a government employee. Just retire already. Don’t take your disappointing life out on customers.
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June 2024 by Don Mullins
Only 1 person behind the counter when it's busy and is very rude and very slow. Not nice at all!! Do not go here if your on a hurry!! or at all!! People are very rude!! Mr Lernie, asian older man,plus a bald Asian man on Saturday very disrespectful and rude as hell!!
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May 2024 by Aaron C
10 days and the package has yet to move from this facility, why doesn't USPS investigate the problem?
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May 2024 by Reina Franco
Mr lernie Asian man very rude and disrespectful it’s very sad that I can’t go to another usps this is my home usps but this man is very rude he has no customer service he hates his job doesn’t like to help the customers, he screams like a child throws tantrums and if he doesn’t like the way you speak to him which is a good manner he gets mad and refuses to help or says immature thing and days you can report me I don’t need them they need me . So unfortunately it doesn’t matter how many complaints their is they do not care .
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April 2024 by Mollie Bellamy
Today I mailed six small packages and postal clerk Lerne was extremely pleasant and helpful. He made the entire experience at the Canoga Avenue Post Office an enjoyable one.
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February 2024 by Ruben Aguirre
Defensive and no English. Terrible service. Lots of errors
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February 2024 by Pavani
Bad experience. They misplaced my package, I had to wait in line for an hour. They didn’t bother redelivery when they were supposed to. I had to call back again and they found it and told me to come in and said I could skip the line and just come to the front. I get there and do as I was instructed and was yelled at by another customer for cutting the line. The staff was rude and unhelpful and let another customer harass me.
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February 2024 by Jack Skellington
Oh wow. After reading all the reviews about packages not being delivered, I’m not sure if I should feel relieved that it happened to a lot of people too. I tried to be very understanding of whatever circumstance they are experiencing but for missing packages or undelivered to happen several times is unacceptable. The staff at this location aren’t really very happy with their jobs. They should retire or find a new job. Very seldom that they would act happy in serving you. I guess usps employees have that demeanor because it’s the same with the winnetka branch.***I’m still giving it 5star because Happy and Melissa are doing their job in following up and making sure you get your packages. I highly commend these two.
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November 2023 by Gary Standke
Great drive through mail drop.
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November 2023 by Sherry’s World
This location is a joke. They never overnight express packages even if you drop them off at 1:00pm. I usually go to the Woodland Hills location but every time I come to the Canoga park location there’s an issue . The last time before this time they sent the Package to New York when it was supposed to go to miami , so the receiver had to wait even longer . Unbelievable!
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October 2023 by Chynna Lloyd
The older Asian man (Clerk 60) who works here is disrespectful and doesn’t want to do his job. I’m not surprised that there are many reviews of him not wanting to do his job. He tried to refuse both of my packages. I told him they were from fashion nova and all he had to do was scan the QR code. He went back and forth with me saying he couldn’t until he finally did it and got the tracking sticker for the first package. Then he flat out refused to do my second package saying I had to tape it. I asked him to tape the box close and he said no. He said I had to buy a whole roll of tape or he couldn’t take it. The Post office needs to actually hire people and fire people and stop keeping people for 20 years who refuse to their job just because they don’t want to fire people.
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October 2023 by HENO GHARIBI
I am here to pick up my package to hand deliver to my customer. The package was sitting in this location for over two weeks.The supervisor was very knowledgeable and helped me to get my package but the teller was realy rude.telketellewareally rude
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September 2023 by Jordan Kimmelman
The lady behind the counter is so ridiculously rude and hard to deal with she needs a attitude adjustment. All she said was I had a fake tracking number with a ton of attitude I almost left got the manager he then very easily got my package, but just know that this delivery service is very difficult to deal with it's no Amazon expect problems with delivery they couldn't follow the very simple delivery instructions I would avoid this USPS branch at all costs Just read the other reviews
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September 2023 by Marc Jacobson
Good for me
