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June 2024 by John Kent
Awesome spot and service! They took care of any issues and hooked up a great deal! Thanks again - will be back
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June 2024 by Tee Tran
I wanted to support a small business and gave these guys the opportunity to prove the critics wrong. Big Mistake. Ordered on Feb 28. Followed up on March 12 and Mike said the order was dispatched and will be sent the following week. March 30, still nothing. On April 9th, after multiple follow ups, Mike says TV was stolen from FedEx (???) and will re-order. Finally received TV on April 23rd...setup and turned on the TV to find out there are black patches at the bottom of the screen...Mike originally confirmed that it was just an open box and that it was in original condition. He offered to order a new one. We are now May 16 and Mike has disappeared and no longer answers my messages...
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June 2024 by carlos Cali959ducati
Bought a nice Sony tv for my rv trailer couple weeks ago for half the price no issues everything legit thanks for the good product.
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April 2024 by Sean F.
Had a very frustrating and troubling experience here. My wife says I was scammed and I'm inclined to agree. The tv I picked out turned out to be a refurbished piece of garbage - I think they found it on the side of the road. Very disappointed and feel like an idiot for thinking I may have found a bargain. Wife was right - try Best Buy or Walmart next time and save yourself the drama. Wife missed her 90 Day Fiance finale and was NOT pleased!
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April 2024 by Kitina K.
BAD BAD BAD THIS IS ALL FRUAD! Roman teaches his employees to scam. He is behind scenes. They will sell you broken product. CLOSE THIS BUSINESS DOWN!
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April 2024 by Andrew Van Dette
DO NOT ORDER ANY ONLINE ITEMS! THEY WILL SCAM YOU OUT OF YOUR REFUND! My order was dropped on transit, and I couldn't see the damage until I plugged the TV in. HDTVshop told me it was covered by warranty, and I would be refunded. They can't verify that my transaction has been processed for return. They diverted me to my credit card company, and I got the run around for three months. They won't answer my calls, and they are very apathetic about resolving it. I don't know if I will get my money back now, and I have a broken TV. Please, don't the mistake I did, and order from these scammers.
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April 2024 by Alex Abbassi
Amazing deals and great customer service. Bought 10 tvs from these guys over the years and have never had an issue. Roman and George are great! I have saved thousands of dollars dealing with hdtv spot and will be a lifetime customer !
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April 2024 by Mario
Good a really good tv at a great price. Quick service.
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March 2024 by Alex A.
Amazing deals and great customer service. Bought 10 tvs from these guys over the years and have never had an issue. Roman and George are great! I have saved thousands of dollars dealing with hdtv spot and will be a lifetime customer !
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March 2024 by Ant T.
tl;dr: Bought a damaged TV, they offered replacement, never sent it, offered partial refund, never issued it. Bought 2nd TV with dented screen, received a replacement 1 month later with more damage, neither came with remotes, and wasted 60 days getting refund. I strongly feel like they sell legitimate TVs in-person and purposely ship defects to online orders so they can submit insurance claims, but this is just an assumption. They're very kind and sound genuine on the phone but dodge emails like crazy, even costing me $233 due to their delays. I should've left a review after the first purchase so they would act responsibly for my second purchase but I was too naive. I'm writing now because it's bothered me for the last 2-3 years and others should know what to expect before purchasing. First purchase, March 2021, 65" sony x950H, $1100 (which dropped to $600 the following year). It was supposedly an open box recertified item. I called to make sure they were in good working condition and was reassured all their TVs are inspected before shipping and they "rarely" have issues (which I find IMPOSSIBLE based on my experience). The sales guy sounded genuine so I believed him and pulled the trigger on a large purchase. I'm not sure what time frame was quoted but I waited weeks for delivery. Immediately I noticed dozens of "dead pixels" which they said were just dust particles that shifted during delivery. They offered a replacement and went silent for 2 months. I reached back out in June to take them up on their alternate offer of a $233 partial refund because I was tired of waiting. They didn't respond for 2 MONTHS (August 16th) even though I emailed them 4 times. They finally said they would issue the refund but then said they couldn't since the transaction was over 90 days old (due to THEIR delays) and that I should dispute the charge with MY credit card company to get the partial refund. This was a sham, my credit card company (Chase) said there's no such thing as disputing partial charges. They have no way to only backcharge 20%. They also said the seller should be able to issue refunds anytime regardless, not within 90 days. By the time I got to the bottom of this I was busy with a home purchase/moving out of my apartment so I could not deal with this TV issue until after my move (yes this dragged on through most of my lease). After moving I needed another TV for the house and saw they had some good deals so I tried to get the $233 partial refund as a credit towards a new TV. I emailed twice and was ignored but needed to order a TV asap so I moved forward anyway. Since their last reason was the transaction was over 90 days, they would have no valid reason now since I would have a fresh transaction from my new purchase. March 2022, TV #2 was even worse the first. It had a huge dent on the screen but no major damage on the box. The TV was packaged in original foam padding so it seems unlikely the drivers dented it. The TV remote was also missing. They specifically state you need to open the box with the driver there so he can record official damages. The driver was very confused. He said they never stick around for damage checks but was willing to do so. He had no official process of recording damages so he wrote it on my shipment form. The company was quick to offer a replacement but it took a month and over 4 emails to even get the tracking info. They also said they would make sure to include a remote this time. TV #3 arrived even more damaged with a frame gap and frame pinching and still no remote. At this point I was 45 days into the transaction and was ready for a refund. I spoke to someone on the phone to arrange pickup and asked them about my refund from TV #1. He said I'd have to ask via email as the phone and email people are different teams... jfc. I ask via email multiple times. They'd respond to other questions but ignore anything relating to my owed refund. TV #2/3 refunded on day 60, no refund from TV #1. That same day I bought the same T
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March 2024 by Arnaldo
Got a tv that last 3 months that was the time of the warranty
They switch the tv and after 3 months the tv stop working again , I sent them another msg and they never got back to me !
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March 2024 by Elijah Goodwin
Their Facebook Marketplace page is a bait and switch scam. They tell you a certain model is available just to get you to come in person to their store so they can upsell you a different model.
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March 2024 by Monica S.
I had a fantastic experience at HDTV Outlet in Huntington Park, thanks to Miguel's exceptional customer service skills. He was knowledgeable, patient, and went above and beyond to help me find the perfect T.V. I highly recommend this store, and kudos to Miguel for making my shopping experience enjoyable.
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February 2024 by Christian Amoun
Overall I am giving a 5 star review, I would have appreciated much more communication about what was going on with my order. I got vague info about why my TV took a month to arrive, I was told it arrived to them cracked so they had to get another one. I chose an older Sony 950G 65" TV model that they said they had "a few of". Instead of letting me know that they only had one left they gave me a 900H instead. This was a good upgrade I just wish they said something so I could have picked a different model if I wanted. Overall it arrived perfect and it's quality is even better than the 950G mostly so I am happy. They didn't charge any tax either because they are a small business! Improve the communication here and you guys will beat Best Buy for the prices and shipping options you have available! They even offered free shipping so it was totally worth it in the end. I paid $695 total, thank you guys.
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February 2024 by Devyn Higgins
They rock they you so much my tv came today yes it took a bit longer then expected but they gave me an even better on and it’s perfect brand new