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May 2024 by torslilbro valen
My 7 day stay was pleasant...
Rooms: Clean
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May 2024 by Judy Ereza
Very good experience, the rooms were clean and comfortable and above all they were friendly, I would definitely return
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May 2024 by House Ytb
Nice affordable motels
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May 2024 by Michelle Arko
Thank you Task Force Security for being such absolute rockstars at my event! The night went off without a hitch, and you truly made my whole experience seamless. You guys were a pleasure to work with.
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April 2024 by Jerome Brown
Nice motel affordable prices
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February 2024 by Mr33Degrees
This is the worst motel on earth, to many negatives to list. AVOID AT ALL
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January 2024 by Calvin Williams
Let's talk about the hotel experience I had. The front desk staff, particularly the woman in charge, was notably unfriendly and seemed quite unhappy dealing with customers. It's perplexing to see someone who interacts with the public but doesn't seem to enjoy it at all, especially when they are the face of the business. Despite being rated 2.5 stars on Priceline, the hotel's service and quality were so poor, it truly deserved a lower rating.
Upon arrival, the receptionist provided a long list of strict rules, making it clear that guests were under close surveillance and that any violation, including having guests in the room, would result in immediate eviction without a refund. During my time in the lobby, I witnessed a couple complaining about the state of their room – it was dirty, the bed was unmade, and there was leftover trash. Astonishingly, instead of offering a solution, the woman at the desk accused them of causing the mess, despite their recent arrival.
Their request for a refund was flatly denied. While I understand the complexities of managing refunds in a business, there's an expectation of basic standards of service and cleanliness, which were not met here. Due to Priceline's non-refundable policy, I felt compelled to check in, only to discover that I might have been assigned the same unclean room as the previous guests. I chose to leave immediately.
The hotel's cleanliness was severely lacking, almost to the point where it would only be a marginal step up for someone without shelter. The customer service was deplorable, characterized by rudeness and hostility. The condition of the building and rooms was also unsatisfactory, with a pervasive unpleasant odor.
This was an extremely disappointing experience, and I advise against staying at this hotel. It's not worth the time, money, or stress. I rarely leave negative reviews, but this experience was so notably bad that it warranted a warning to others.
Rooms: Nasty and deplorable.
Noteworthy details: The owners of an establishment often define the customer service culture, and in this case, it's clear that their primary focus is on profit, not on providing quality service, maintaining public health standards, or even enhancing the appearance and brand of their business. Money seems to be their sole concern.
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January 2024 by Emily Emmy Rios
Super bad service!!!!! This hotel is around the corner from my house, I needed a room for my moms emergency visit, I walked in, asked for pricing and then asked if they had rooms in the bottom since my mom is a bit older, and since that moment he refused to give me a room. He said he didnt want to risk my mom being old. I told him my mom is not disabled, its just for convenience, she walks and everything. He said no, he had to se my mom pysically to see if he would rent me a room. Who does that?! After going back and forth I just gave up and left. I just needed it bc its close to my house but I cant believe he denied me a room bc of my moms age. ?? and yelling at me to go somewhere else! OMG all bad!!
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December 2023 by mya ashlee
It’s alright , don’t expect no Hilton when coming here . And shake yr clothes out and yr bags before stepping foot back in yr home or so for
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November 2023 by J W
Roach & bedbug infestation. I asked the manager about it and she told me please don’t write a review about it. Please save your self from the bedbugs & roaches.
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October 2023 by Angel Garcia
Rooms: Loved the tile flooring
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October 2023 by Christian E.
If you're fast, cheap, and trashy then this just might be the place for you. But in all seriousness-- Do not stay here. This place is pure trash, actually worse than trash. Smells like an ashtray from just a few feet away. Filled with bugs and roaches such as the manager woman who is always on the phone making people wait in the lobby for help. Once she's done off the phone she treats guests in a completely rude manner like we're bothering her. Ive been here twice and both times I have experienced this with her. The manager dude is a little nicer but seems like they have a problem with us . There's a NO VISITORS Policy which yeah I get it but do something about the shady people always hanging around the rooms and parking lot who I know did not book a room because it doesn't look like they own a car let alone a credit card. And do something about the creepy, crawling visitors under the bed and in the tub. I've attached pics to confirm. I would recommend a whole revamp which Im sure they can afford and ON SITE SECURITY. Just clean the place up a bit. You guys have no business to be looking this tore up. The neighboring buildings don't look like Beverly Hills or anything but they have a decent upkeep. Until a whole makeover happens or new management takes over then I will not be staying here. Think about the single mothers who need to get away from their physically abusive partners or if a person just wants to clear their mind alone and maybe shag a few fellas they should be able to do it somewhere comfortable, affordable, and SAFE. The star lite inn AIN'T IT. One star Hotel. I'll say 1 1/2 cuz they do have affordable prices...But will not be getting any more of my coin!
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September 2023 by Lad Wilson
Rooms: Rooms are dirty and noisy. Shower has minimal water pressure. Beds are short sheeted. Not worth the price
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August 2023 by Jasmine M.
Extremely dirty, smells like cigarette smoke, stains and cigarette holes burned into comforter given. Towels were stained. Big bug on the wall when we first got inside our room. Best part about the room was the AC worked. Also got credit card fraud ($700+ spent on Target.com) less than an hour after giving my credit card to the front desk kid.
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August 2023 by Elena Miller
It’s nice place but they have hidden charges unfortunately.Walkability: It has many places around, overall nice area.
