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April 2024 by S V.I
2024 My daughter went and purchased NIKE AIR FORCE from the store just few month back, after less then a month the shoes starts squeaking, something on the soil, Shoe palace off corse cant do anything about it as she used the shoes, they told us to contact Nike customer service , which we did , our claim was denied because even though we purchased it just few month ago NIKE CUSTOMER SERVICE SAID that the manufacture of the shoes were more than two years ago and they cant do anything about it. So basically if you are going to buy a shoe you should probably ask to see when did they purchased it and from where. CRAZY BUT IT'S TRUE.I will never buy there anymore. They are gladly taking your money but make sure your are 200% sure u love it cause their return policy sucks. They will find any reason not to flee found you.
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February 2024 by Michael J. Herman
We went into ShoePalace a few weeks ago and we had an outstanding experience!It was all thanks to Anthony Valdez. This dude is someone I'd like to have in my sales organization. He's a great connector and possesses a great attitilude.
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December 2023 by FlowYo
A certain cashier needs to work on her customer service. If you’re doing a cash refund the customer should expect their full change back. Having the audacity to ask if I really wanted my change, it shouldn’t be that difficult to break a roll of change.
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June 2023 by Joe Doust
Helpful and friendly people work here. They also have all the different styles in stock.
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February 2023 by Priscilla R.
I didn't catch the girls name. According to my receipt it's Evona. Loved her! She was really sweet. Thank you Evona
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November 2022 by Meghan G.
My husband was searching for some specific sizes for a gift and had had some difficulty on the Shoe Palace website, so we went to the store instead. Rosemary (store manager) was very helpful and made some great recommendations, eventually finding exactly what we needed in each size we were looking for. We really appreciated her help and expertise during a busy time (Black Friday weekend).
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October 2022 by __g4g3 _
I was looking for shoes.
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September 2022 by Jun C.
If you ever go to shoe palace and need help with literally anything, go to EVONA! She's literally the kindest worker with the best customer service. She's willing to accommodate her customers with a smile on her face throughout. Just overall the best!
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August 2022 by Sage McFarland
Had aj3 desert elephants
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July 2022 by Stephanie A.
I came in today for a return. They were unable to because I was past the "return day" but they were able to do an exchange. Nathaly helped us out and was very nice :) thank you!!!
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July 2022 by Cameron G.
I really liked their customer service. I came in looking for a specific color way for the air max pluses and walked out with a total different color way of them. They gave me options which I appreciate. Some stores will say no and just walk away after I ask them for a specific shoe that they don't have. The team here are very nice and genuine.
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May 2022 by Joseph P.
They do not accept returns over $200. The manger Christine asked me to wait until the end of the day and come back to get a refund. I waited in the store for about an hour and she took my number and said she'd call back when she can give a refund. She never called. The most odd and completely unreasonable request I've ever experienced. Please take your business elsewhere.
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March 2022 by David A.
BEST SP Location in my opinion! I dont even know where to start. The staff is so amazing and helpful, i feel like i can talk to them about anything. They know alot about shoes and clothing. The store is very clean and well maintained. I always look forward to coming in for shoe raffles and releases. Never had any issues with this store, the ladies def know how to keep this store up and running. Highly recommended to shop here for all your athletic goods.
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February 2022 by Florence Dixon
Very nice store ??
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November 2021 by C. “Colossus” B.
... overpriced and undersized...
