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November 2023 by Javier Exebio
I have been coming here for 7 years or so. Carlo has done nothing but an excellent job taking care of 3 Lexus I had, during this time.He knows these cars so well. He is reliable, honest and does the job in a timely manner. Totally satisfied with any work he has performed.This is definitely a place to bring any Toyota or Lexus car.
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July 2023 by Mona Dutt
Carlo took a look at our Toyota; he could not diagnose the issue, and refused to charge me even a penny. I told him his time was worth something and he still said no. On top of that, he coordinated with me to get the car towed to the dealership. I was unable to get the car towed right away and he assured me it was no problem and moved it to the garage to store it for me overnight. This was the very first time I have utilized him so it's not like I was a long term customer. But I am now a customer for life!Service: Engine repair
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June 2023 by Malabika M.
Carlo took a look at our Toyota; he could not diagnose the issue, and refused to charge me even a penny. I told him his time was worth something and he still said no. On top of that, he coordinated with me to get the car towed to the dealership. I was unable to get the car towed right away and he assured me it was no problem and moved it to the garage to store it for me overnight. This was the very first time I have utilized him so it's not like I was a long term customer. But I am now a customer for life!
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March 2023 by Jay Sims
Ouch price gouge run if you are not rich . Car works great tho
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February 2023 by Jay Rodriguez
Best prices! Why take it to the dealership, when you get dealership quality work for half the price?! Thank you Carlo!Service: Brakes
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December 2022 by Alex H.
Been here a few times. Solid work, accommodating and honest. Happy this place is close to my house. Great experiences. Do recommend
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September 2022 by Stan Snyder
I have been there several times and been very happy. Good and friendly service. I had a suspension issue with my lS 460 and I got an estimate elsewhere for around $7,000 and another for about $4,700. They did the work for around $4,000. Same Toyota parts and same work.Services: Brakes
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August 2022 by Joey C.
Carlo and his Team are great. They have done a couple major services on my Lexus and the work was excellent and fair priced. If you need your Lexus serviced I highly recommend Carlo!
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August 2022 by Kerwin A.
Been coming here for a while for check ups, oil changes, and even having them inspect future Toyotas or Lexus im debating on purchasing. Carlo and Nick do a great job, honest, hard working guys and would recommend them to anyone driving a Toyota or Lexus. They give great insight and answer my questions in a respectful manner and always keep me in the loop about my vehicle. Thanks again guys!
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July 2022 by Terri D.
Great service, responsive, honest, helpful. Carlo is very knowledgeable and a great mechanic/owner. Highly recommend!
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June 2022 by Richard Kahn
I've got a 2004 Tacoma. ServiceLex keeps it running great. Fantastic auto mechanics for my needs! Trustworthy and affordable. Definitely recommend.
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January 2022 by Walter Burch III
Carlo and ServiceLex are outstanding! The biggest issue with car repairs is the uncertainty surrounding "do you really need the work being recommended?" and "will the work be done with quality of workmanship?" Carlo takes the time to assess your car, it's mileage, and each issue relative to the age of your car. I appreciate the assessment and always take my GX 470 in. It now has 204,000+ miles, runs like new, and Carlo has maintained it with twice a year visits for oil and filter and checkup. He has replaced timing belt for me and done brakes and other regular maintenance and the work has always been done extremely well and on time. Next I'm planning to take my wife's Toyota Sienna in so it will be on a regular schedule with Carlo. I have previously gone to dealership but feel more comfortable with Carlo -- having a person who sees the car consistently and knows it well -- rather than dealership potentially overcharging and have a different person work on it each time. Not saying dealership is a bad deal just feel more comfortable with Carlo being very familiar with the car and taking special pride in seeing it perform well over the long haul. I don't often write reviews but Carlo is an independent shop who deserves success for his thoroughness, honesty, and professionalism. Thanks Carlo and ServiceLex team.Services: Brakes
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December 2021 by Calvin J.
Outstanding service. Honest and dependable. Always willing to offer options and never tries to upsale. You can trust Carlo.
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December 2021 by Laura R.
I called on a Monday morning to see if they had time to check my car. The engine light had come on in the past couple of days. Carlo was helpful on the phone and in person. All in, it took less than 15min to get my car inspected and they were very knowledgeable about the various questions I had. So friendly and helpful. I really appreciated the great customer service. Highly recommend.
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November 2021 by Archie B.
Bought a used 2012 lexus ISF 250 with 80k in miles and needed a tune up. Not only did they thoroughly looked over my car, but they told me what I need and what I didn't need. After that, I knew Carlo was a good mechanic that could be trusted. Going to the dealership/stealership all my life with past cars, they could of easily took advantage and rip me off, but didn't. They not only recommend what my car need and didn't need, but they answered all my internet based concerns I had about the car. For example, I was concerned about the carbon build up because the forums claimed my car was well known for that issue, so Carlo and his assistant Nick checked the throttle body for free. Carlo even showed me how to use the infotainment app to help me maintain my car. We also looked at the spark plugs together and showed me I didn't need new ones. That was the best part of it all. I had numerous questions and not only did they answer it, but they let me look over the shoulder as they worked so I can learn a thing or two about car maintenance. Because of them, I now know some basics, like where to plant the jack if I get a flat, how to check and refill the coolant in an emergency, and other basic car maintenance tips I should know. I'm looking forward to coming back for the next oil change so I can learn more about my car.
