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March 2024 by Raquel L.
I brought my son here on Sunday for the first time since new management/ ownership took over. This place is just over crowded. The toys are dusty and don't look like they've been clean properly or even cleaned. There are spider webs inside some of the play areas. That's how my son got bit on his body. The bathroom had no paper towels. The soap from the bathroom was watered down. Doesn't seem like this business cares about the safety and health of our children. Me personally I will not be bringing my kids here. Sad to see this place go down hill.
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March 2024 by Ava B.
Frequent this place often as my daughter loves it and it's inside the mall which is convenient. It's not the tidiest and the ball pit is low on balls. The workers are quite inattentive but your children will have fun.
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February 2024 by Lindsey B.
This place is absolutely gross. Save your money. There were NO toys in any of the little areas they have set up ie: kitchen, store, doctor office, dress up, etc. The few toys I did see like a little fire truck & police truck were broken. There was a kid walking around holding the wheels of the fire truck. The 'castle' towers the kids clump up had pieces hanging off inside. I saw tons of ripped netting on all the things and some had zip ties holding it together. Taking money from people to enter this place is a total sham. Take your kids to CDI for free instead!
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February 2024 by Yazmin Sandoval
the place was very dirty
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February 2024 by Marcial Miranda
Agos 14 2022Best place to relax and children's playingJanuary 21 3:25 pmSmoking woman with baby in a children's place
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February 2024 by Sof P.
Two stars for the location. I had heard great things about this chain in my community. I wanted to try out the Topanga location for a playdate in hopes it'll be a new place I can bring my little to since the location is convenient. I typically avoid places like Chuck E Cheese because it's so filthy, but today, I was unpleasantly surprised to find a rival. Definitely not worth the $25 they're charging for 2 hours nor the $4 fee for their socks to be used on their filthy floors. And it would be nice if their outdated website got a facelift, too. Avoid.
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January 2024 by Roxanne S.
Honestly, I take this place over kids empire at any given time. Staff are very friendly. They actually let you bring in your own drinks and food. At kids empire you are not allowed to bring in anything; everything must be purchased from them. Here, the employees are constantly disinfecting the place. Most importantly, they never give me hard time over my 18 months old daughter that only likes to sit in the stroller. At kids empire I had to pay a fortune every time just to get her in. She would always end up just sitting in the chair. Waste of money there for sure. I love this place and I highly recommend it.
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January 2024 by Maria Rose
The lack of cleanliness at this establishment is a hazard for children. I had to throw out my socks after todays visit. They had the receptionist scrubbing the baseboards in the dining area. I can only assume that is not part of her job description. We were the first ones there at opening yet there was food leftover from who knows when in the playing area. They need to hire a professional cleaning crew rather than taking the cheap way out. It really shows.Very disappointing visit and we will not be back. Many other CLEAN, great places in the valley. Go to Ball n Bounce instead!
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January 2024 by PWRGRLS TRAINING
No one takes care of this place. Toys all over the place, no toilet paper, paper towels or swag covers.Still charging a high price of 25$Staff just sits on their phone in the front.No love put into this place AT ALL
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January 2024 by Maria N.
The lack of cleanliness at this establishment is a hazard for children. I had to throw out my socks after todays visit. They had the receptionist scrubbing the baseboards in the dining area. She was the only employee there. We were the first ones there at opening yet there was food leftover from who knows when in the playing area. They need to hire a professional cleaning crew rather than taking the cheap way out. It really shows. Very disappointing visit and we will not be back.
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January 2024 by Mona S.
They need to shut down! I've been months ago and thought it was a little dirty. I went again 3 days ago and oh my! Floors had a bunch of hair balls and was obvious it was not vacuumed. Crumbs and little broken toys all over the place. Bathroom had no soap or toilet covers or paper towels to dry your hands. Overall, they get an F and owner or employees don't care. It's pretty filthy and they should be forced to shut down.
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January 2024 by Lilit G.
DO NOT BRING YOUR KIDS HERE!! I brought my son and cousin here today and it was just disgustingly filthy. I have never been to a playground for kids that was this dirty. In the past it wasn't the best but today was just disgusting and unbearable. The ball pit balls were filthy and just a mess around the playground. Some of the ball pits were broken and pinched in. The ground looks like it wasn't cleaned for months. The employees weren't paying attention to kids or anyone. I had informed them of the bathroom but they just didn't care. The bathrooms had no soaps, paper towels, tissue papers and toilet paper for sitting down. The games with the coins were moved into the play area while made it even more of a mess. Overall this place is always dirty but not the way it was today and I will never bring my kids to this place ever again even the ones around the valley if they are all going to be the same.
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December 2023 by Celso M.
Been awile took kiddos here at the topanga location . The place is so so dirty The floor is so black and dirty like no one vacuum got the longest The play stuff are rip and dark color Sorry I had to wear shoes I guess no more coming here
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November 2023 by Ninel P.
I came here because the Granada Hills location is under construction but this location is not even close to the Granada Hills location. Don't waste your time driving here, it's just an ordinary indoor playground. Not even clean considering how much they charge. The Granada Hills location has rooms set up as grocery store, beauty salon, Drs office etc while this one has little plastic stands. Not worth it at all!
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November 2023 by Jasmine S.
We use to love coming here but it's really gross now. The place is super dirty. They have completely given up trying to clean it. Won't be going back anymore.