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November 2023 by Luis Huerta
The staff at this office is extremely unethical and unprofessional, they delay in giving you your money and act very entitled & self righteous, they give you the run around purely at of spite with malicious entente the upper management does not make sure or cares about what unethical things there staff is doing I advice no one go to this place there init for there own money. I hope the proper authorities shut them down.
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November 2023 by Gene Myers
Very shady, unprofessional and unsafe. Also, as others have said here they do not pay for their trials correctly. This place needs to be shut down.
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September 2023 by Asia Davis
They are liars and play with your compensation
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September 2023 by FARAH SAFA
I recently had an appointment at this clinic, and I must say that I was extremely disappointed with the experience. The primary issue was the unbelievably long wait times.I arrived on time for my appointment but ended up waiting for over 40 minutes before being seen by a healthcare professional. The waiting area was crowded, uncomfortable, and lacking proper ventilation. It's frustrating when you've set aside time for your appointment, and you end up spending most of it just sitting and waiting.While I understand that clinics can sometimes run behind schedule due to unforeseen emergencies or a busy day, this level of wait time was unacceptable. It felt like my time wasn't respected.I hope the clinic management takes this issue seriously and improves their scheduling and organization to reduce wait times for future patients. My time is valuable, and I expected a more efficient and respectful experience.I won't be returning to this clinic unless I hear that these issues have been addressed.
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September 2023 by Belinda Graves
If you actually go in, follow-up in person visits, they are very nice, very professional. If you call to leave a message don't count on hearing back from anyone in a timely manner. I have, over the space of several days left up to 8 phone messages. When I finally get a return call, "oh, someone wrote your number down wrong". EVERY time I call I leave my name, phone number and study I'm involved with, twice! The last time I spoke with someone, oh, we have your next phone visit down for 9/28. I was told several weeks ago that it was 8/29. "You had your last phone visit on 8/17". No, I did not!
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June 2023 by Allison Monay
I was interested in signing up for a weight loss study with Hope Clinical Research in Canoga Park, California and was told over the phone come in for an appt on Friday, June 2, 2023, to give them a blood sample. They said that if I had the right AC value I would be accepted into the study but that it would take a month or so before they got back to me as to whether or not I would qualify for the study. The person I spoke with also said I would be reimbursed $25 for time/transportation and then, if accepted into the program, I would receive a higher stipend amount for the ongoing office visits.The person that took my blood on the day of the appt told me I'd be receiving the $25 payment that day or at the latest, on the following Tuesday or Wednesday. Today is Thursday and when I finally got through to someone in the office after several phone calls and leaving messages, the woman I spoke to informed me that they don't actually pay for the first visit and will only pay for the succeeding visits that take place after you're accepted into the program. They should not be getting away with sleazy business practices like this.
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April 2023 by Alma De La Cruz
Very polite and thoughtful about my daughters
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December 2022 by Frank Gee
This place gave me and my referral a vaccine 3 months later no follow up no returning of my voice mails they won't answer the phone there has got to be something illegal about this
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December 2022 by Lynda Sullivan
Very accomodating staff.
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December 2020 by Amber Logan
Great experience from beginning to end. Very efficient, they don't have you waiting around. Staff are all very kind and make you feel comfortable. Highly recommended!
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December 2020 by Alma Solis
Very nice staff all of my appointments were on time no waiting they really want to help you ! I highly recommend.
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December 2020 by John Wieger
Don't do business with this clinical research group, they lie to get you more interested in joining a study. Was also called to have a upcoming procedure done for the GERD study, then it was postponed later in the day. I chose to cancel with them as I am sick of liars and people wasting my time.
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December 2020 by Carly Alyssa Thorne
Staff is super friendly, knowledgeable, accomodating, no long wait times when you have your apt.
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December 2020 by John Wallis
Went in for a quick blood-draw to see if I qualified for a study. Thankfully, everyone was wearing masks and behaving professionally.
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December 2020 by Hector Molina
Great staff..explain every aspect of the clinical trial in order to make an informed consent.
