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July 2024 by Maggie D
I came to this thrifstore for the first time, and I really liked the atmosphere here . I asked about the prices to a young man . His name is Carlos, and he took the time to explain the different deals and color tags and they sales accordently. I liked the fact that he was very professional and sweet and had a smile on his face the whole time. My mom grabbed a purse and it didn't have price, but Carlis said quot," don't worry I will go back and get a price for you," and he did in a timely manner. I really recommend this store for the amazing custo.er service and good clothes. The only area of improvement was the bathroom . I needed to use it really badly, but management didn't want to open it because they said someone had made a mess in there, and they could allow anyone in till it was cleaned up. Please have someone clean it in a timely manner so people like me with one kidney can take care of a physiological need. Besides this, I am in love with this thrifstore. Carlos gave me his permission to add his photo in this review. Thanks Carlos
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December 2023 by Helen J.
Today, 12/23/2023, I called this Goodwill store before I drove out to it. I communicated to the representative that two of my donations were never processed to my gmail account. The bearded male employee who processed them earlier in the week, told me to call the store if there were problems with my receipts. I immediately called him and said the receipts did not go through. His reply was so sweet, so kind. He told me to return and he would help me again. Well, he must have woken up on the wrong side of the bed or spiked his cereal because, from the start, upon my arrival today, he was short, disrespectful, and confrontational. He spoke quickly and left to get the manager. When she appeared, he spoke to her in a language other than English so that I would not understand. I then spoke to the manager and relayed my circumstances. This manager gave me the "professional brush off" and walked away. Note: I would donate to this store because my dear friend worked there. Now that she doesn't, I wonder why I bother to return.
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September 2023 by Charlie G
Good location. I keep forgetting you can drive in their off street lot to donate. I always part on the street. Not a big deal, but just less practical.Note that this and other locations - the hours open for donations is different than store hours. Google looks to list the store hours, so double check on their website.
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August 2023 by G L.
I found some good items here and Christina was really kind and helpful at the Goodwill Owensmouth store.
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August 2023 by Perry Sperling
Busy dropping off
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August 2023 by ROBERT MENICHINI
Always unique buys
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July 2023 by Letty Pelayo
Hi, I love the selection of clothes and items, but the guest service is terrible, today I was getting ready to pay and there was no cashier's, so I had to go find one,soI found one, she had a bad attitude, she took her time putting the hangers away while I was waiting for her, I hope the owner or corporate talks to them, it's not like the employees are working for free, ether way am still going to buy clothes.....
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January 2023 by Christa Sorensen
I always find something beautiful or useful here.
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January 2023 by Marie Rodriguez
Small but clean pay to park
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December 2022 by Denise L.
Overprice everything, and they remove the $1 sale colors before Thursday. They sell knock offs as if they are real, they send the real stuff away to that website they advertise now and sell the knock offs in the store . Its all for profit while still asking for you to donate money, goodwills are s*** now and not for people who need them anymore.
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October 2022 by Kris M.
Knowingly sells knock off labels for premium prices. When I brought this to their attention they would only refund half of the $400 sale. Did not receive my receipt back to exchange the additional items. Came in another time they had a used cookware set currently selling at Sam's Club for $77, totaling $70. The manager was asked for a price adjustment but declined saying they could not. My experience here makes me not want to donate to this particular thrift store chain, since they're so out of touch with pricing.
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August 2022 by Leticia Echeverria
Good attention
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August 2022 by henry hernandez jr.
Very good store
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August 2022 by Punj Abi
Adding picture of shark vaccum s owner he s selling shark in cheap price ithink he s scam check his pucture
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April 2022 by Christian Lament
They have a framed portrait of Jennifer Love Hewitt.My only regret is that I have but five stars to give.
