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January 2024 by terryjeru
Friendly and professional. Pro execution. Had the item and successfully held it overnight. On New Years Eve! Now will they lend me a torque wrench that cost more than $39? That's Six STAR. J8
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December 2023 by Rob Lamog (ShiftF8)
The employees I've interacted with have all been approachable and helpful. In store selection is somewhat limited, depending on what you're looking for, but it's easy to order items in store or online. As well as, make returns and exchanges.
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December 2023 by jon atamian
Very knowledgeable sales staff!!! Always helpful/cheerful kind attitudes I’ve experienced and always learn something new! Great experience overall !!! Joined RPM MEMBERSHIP A WHILE BACK WHEN SALES ASSOCIATE POINTED OUT THAT BY PURCHASING ONE IT PAID FOR ITSELF AND SOME IN THAT SAME TRANSACTION !!! Super grateful !!!!!
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December 2023 by David Schilder
Great service, tire was done sooner than originally estimated. Also reserved some boots online and were ready for me to try on and purchase. Great people working there!
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December 2023 by Ken Tong
Exceptionally friendly, knowledgeable, and helpful customer service! Tim and another associate were excellent in answering all my starter motorcycle gear questions and concerns and helped me find everything I was looking for. Thank you!
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November 2023 by Jean-Michel Cabrera
Always a great experience shopping at this store in Canoga Park. The staff is always great, professional and honest, and sharing very valuable insights on products. Excellent products and prices.
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November 2023 by William Allen
Love the place but the rider plus discounts only apply to their products and not in regular clothing items they sell in the store. Seems kike anything they sell and I buy doesn't get a discount! Thecwestlake store before it closed always found a discount for loyal customers!
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November 2023 by Pouya Chavol
These people don’t mess around! Kind and insightful. Great prices, amazing service. Representing all the best brands and they patiently help you find what it is you walked through their door for.
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November 2023 by Darrell Clark
The gentleman assisting me as I walked into location was friendly and very helpful. He personally walked me to location of item I wanted and proceeded to explain the differences in different items and which was best suited for my motorcycle. Checkout was quick and friendly. I'd definitely go back in future.
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September 2023 by Arnold Levin
Called the Canoga Park store to see if they had the Alpinestars SMX 6 v2 Boots in both 11 and 12 since I can usually be 11- 1\2 or 12 depending on the boots and the employee told me he had both. I told him I would be right in and proceeded promptly down to the store. I arrived within a 1\2 hour and asked for the boots and the employee checks his inventory air brings out the 12 but its too big and I ask for the 11. Nada. I ask why since I made the trip down there and was told they had both. He asked the only other employee if he was familiar with my call and he confirmed he told me that. So, they than search the back and come back empty handed. I was told that the inventory can show up as being in stock but not actually be there. And worse, they told me that the size I needed was actually sold to another person. So, needing a boot the salesman opens the Alpine Stars SMX plus V2 and opens the box and pulls out the paper in it size 46 and adjusts the inner boot so that I can wear it. I'm unable to put my foot in. He brings me the 47 and it's way too big. After another 15 minutes of considering the other options and I go.back to the 46 and see that the salesman neglected to pull all the paper out of the left boot and see that it actually fits. I look at him and he has this sheepish dumb look of Oh, I missed that while pulling the inner boot. This clown has no business working in a store of any kind and the other clown doesn't care enough to physically check and verify that what they say they have is correct. I e shopped this location since 2005 and candidly if it was run the way it used to be I would continue to go there but after this experience no way.
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September 2023 by Jeffrey Kelly
Always a great experience w/ manager Jacob and crew. Have purchased several helmets here with comms installed and special ordered hard to find boots. The service is excellent with knowledgeable and friendly employees I highly recommend this store
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August 2023 by Kevin in the back
The staff at this location is friendly, knowledgeable, and they tolerate me overstaying my welcome to talk about motorcycles. Great crew! Would, have, will recommend this location to anyone, no matter your experience level, no matter how much you know. They will treat you right!
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July 2023 by Blue Mach 1
Staff was super helpful! Met with Chris and Tim the other day. Super friendly and very informative. We talked for 20 minutes about riding skills and our experiences! It was great overall!!
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July 2023 by Salim A.
This is a very great shop. The staff are very courteous and helpful. They never hesitate to help. This location has a vast array of items and a lot of their items are reasonably priced.
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July 2023 by Louis C
Fast friendly professional service provided by awesome employees, definitely the place to go for anything bike related, keeping in mind that Revzilla is part of Cycle Gear means more convenient ways to get tires for example, delivered directly to the store and then mounted , balanced etc at a discount. Highly recommend this store !
