-
September 2023 by Hailley P.
DO NOT COME HERE!!! Huge scam! I used to go here a lot, the pumps are always broken and it's always dirty. Today I went there to fill up my car (as one does) and the gas just wasn't going in my car. Now at first I thought I was just dumb you know so I asked if the pump was broken or if it just didn't fit in my car right and the same thing happened when I asked for help. I had given the cashier $100 for gas. Now since the pump was broken I asked if I could move to a different pump. He told me no. So then I asked for my change. He said no. He kept all $100 of mine! I am now out $100 as a broke college student. He also refused to give me a corporate number so here's a review. Below is a photo of the cashier who "helped" me. I hope something will be done about this because this is absolutely unacceptable.
-
July 2023 by Birdee E.
I wish I would have d read these reviews . I'm now checking my debit card transactions because i think they scammed me . Do not get the car wash heck don't get gas here go across the street !
-
May 2023 by Syed R.
Sinclair Oil Car Wash broke my Driver side mirror and cover and I was inform that Sinclair Oil will not be held responsible to any damages, File a complaint with Department of Consumer Affairs to resolve the issue
-
October 2022 by Zara Michaels
Horrible carwash and customer service. My car came out completely wet and the sides were more dirty than before. I asked why my car wasn’t dried. The Indian guy who was working there told me because I paid for the $7 wash instead of the $11 wash. NEVER did he mention a $7 wash did not include the hot air drying. I’m not even talking about hand towel drying. I’m talking about the regular drying once your car is put through the system it usually dries your car at the end. So maybe their car wash system was broken and they still want to charge people. NEVER did he once tell me the $7 option does not include a basic dry that comes with all other washes of this kind. Also the board/posting that shows what’s included with each price doesn’t say ANYWHERE that they won’t dry your car if you don’t pay $11. The Indian man working there was so rude and yelled at me. Wouldn’t give me a refund or allow me to pay him $4 more (difference between $11 and $7) so I can at least have the machine dry my car. As a courtesy he didn’t even get a cloth to wipe my car himself seeing that it was completely wet and more dirty on the sides. The top of the car wasn’t clean either. Still had dirt on it. He told me to go inside to talk to the manager at the register (another Indian guy) who told me there was nothing he could do and I needed to talk to the same attendee who yelled at me. I went back out and told him the manager referred me back to him and he said he can’t do anything to help me and told me to go back to the manager. Like a ping pong they were sending me back and forth between each other. Finally I asked for paper towels and wiped the car down myself. So it still has water spots and is dirty on the roof and side doors. The two men were very rude, had no customer service, yelled at me, and tricked me to pay knowing their machine/system wasn’t working and then blamed me saying if I paid $11 the system would have dried my car. NOWHERE on the board they showed me did it say the $11 option came with drying and the $7 option did not. Again I’m not talking about hand drying as it’s not a hand wash. I’m talking about the machine/system itself needs to dry the car with hot air and those big cloth wipers that dry it at the end which this one didn’t because it wasn’t working. They blamed the customer, accused me of choosing the wrong price, and didn’t refund me. Only insulted me and wasted my money and made my car wet and more dirty all over. Avoid going here at all costs.
-
September 2022 by Mo W.
This gas station has a carwash. Horrible carwash and Horrible customer service. My car came out completely wet and the sides were more dirty than when I took it in. I asked why my car wasn't dried. The Indian guy who was working there told me because I paid for the $7 wash instead of the $11 wash. NEVER did he mention a $7 wash did not include the air blow drying. I'm not even talking about hand towel drying. I'm talking about the regular drying once your car is put through the system it usually dries your car at the end with blown air and those big cloth machines that run on the sides of your car. So maybe their car wash system was broken and they still want to charge customers to make money. NEVER did he once tell me the $7 option does not include a basic dry that comes with all other washes of this kind. Also the board/posting that shows what's included with each price doesn't say ANYWHERE that they won't dry your car if you don't pay $11. The Indian attendee at the car wash was so rude and yelled at me. Wouldn't give me a refund or allow me to pay him $4 more (difference between $11 and $7) so I can at least have the machine dry my car. As a courtesy he didn't even get a cloth to wipe my car himself seeing that it was completely wet and more dirty on the sides. The top of the car wasn't clean either and had dirt on it. He told me to go inside to talk to the manager at the register (another Indian guy). The "manager" told me there was nothing he could do and I needed to talk to the same car wash attendee who yelled at me. I went back out and told him the manager referred me back to him, but he yelled at me and told me to go back to the manager at the cash register inside the gas station . Like a ping pong they were sending me back and forth between each other. Finally I asked for paper towels and wiped the car down myself. So it still has water spots and is dirty on the roof and side doors. The two men were very rude, had no customer service, yelled at me, and tricked me to pay knowing their machine/system wasn't working and then blamed me saying if I paid $11 the system would have dried my car. NOWHERE on the board they showed me did it say the $11 option came with drying and the $7 option did not. Again I'm not talking about hand drying as it's not a hand wash. I'm talking about the machine/system itself needs to dry the car with blowing air and those big cloth wipers that dry it at the end which this one didn't because it wasn't working. They blamed the customer, accused me of choosing the wrong price, and didn't refund me. Only insulted me and wasted my money and made my car wet and more dirty all over. Avoid going here at all costs.
-
September 2022 by William Acosta
The truth is, the price it has so that it doesn't even have a soft touch...it's not worth it.
-
July 2022 by Susy Perez
I read the reviews before I went and wasn’t expecting much. It was a little confusing bc there’s a machine to pay but it was broken but there was an attendant so I drove up anyway. The only issue was they only take cash. The price is $7 or $9. I only had $6.50 in cash but the guy said it’s ok and still gave me the wash which was very nice of him! For the price I didn’t have any issues it came out very clean!!! No soap residue here.
-
June 2022 by Tom K Morris
Sketchy and a lot of hassle; not a traditional drive-thru.
-
June 2022 by Margie Mitton
Wonderful cash, 5 stars.
-
May 2022 by Milano G.
BUYER BE AWARE!! 3 other reviews is saying the same thing. I went put $60 worth gas 87 just under $6per gallon in my 2014 Toyota Camry it's a 4cyl with 50k Miles gets 30 plus MPG And I got just blow a half tank I believe it was 10 Gallons it said on pump screen Went to Chumash casino in Santa Barbara. Is 89 miles. I end up putting gas at chevron gas because light came onso I put $30 it was just little over $6 AGL. Around 5 gI on the screen I got the same amount for $30 just blow the half. I was in shock thinking my needle was less at first station. Still was $30 more should have gave me almost double the gas. And it was under $6 agl. So payed more at chevrow per gallon less in gallons and just blow a half. Came back home and had over a 1/4 tank for 89 miles. I found that very strange. Thinking maybe it was up hill. Wind in the front. Until I put gas at chevrow again $5.99 needle was at the same light was on $30 bucks. Well sure enough it was below a half. Not only that this gas station. Getting you for double per gallon but also your getting less per mile. How is it possible. You mite ask well its a computer it can be rigged/ hacked and or fixed. Try for your self put gas here then chevron. All was 87 octane This GS was just under $6 the 2nd was over $6.29 the last was $5.99 I got the same amount at all 3 GS witch I will try again to see If it's gonna do again. Scammer's.
-
February 2022 by Glenn B.
The business has now changed to SINCLAIR OIL and the service along with atmosphere has much improved. Similar to how it was with Chevron before shxtty UNION OIL took over. I came in today because the gas station I normally use for a car wash (Mobil, De Soto and Vanowen 91303) was closed for some reason. Fortunate for me. Mobil, even with the most expensive car wash at $10 ("the WORKS") always left my car with crud still remaining and a lot of water spots. The wash I received today from Sinclair, the mid-range one at $9 left my car gleaming and spotless. Sometimes a bad turns into a good.
-
February 2022 by Amber R.
I would much more recommend Shell across the street. It's one issue not to let consumers who are not customers use the restroom--but when a customer gives you $80 in gas business and the owner tells me he doesn't have a restroom and doesn't know any other place nearby at all to use the restroom (let's try Shell across the street your competitor, or Starbucks up the street...) anything. I don't like supporting businesses like these that deny basic necessities when we give to them. Businesses are supposed to give back to the community in some way and this one is a Mr. Scrooge one all the way. Don't let the cute Dinosaur Sinclair logo fool you. It's a trap! Save your money for across the street or anywhere else but here!
-
September 2021 by Tech Ninja
Shamwont
-
May 2021 by José Ramitez
All time the pumps no good never fixed
-
February 2021 by Willburbury Greenn
One the worst car in the valley, Ipay the most expensive wash and it still comes out with soap everywhere, terrible service
