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November 2023 by Assassin Creed
Just left this place. Waste of time!Replaced brakes and rotors with OEM 6 month ago. Saying my brake pads are burnt. I didn’t hear more nonsense in my life!So when people go on the track and them breaks start to burn they always replace brakes after that?1000$ of repair on 2000$ car. Dude you are greedy, you could offer only master cylinder and Brake fluid I would believe you.
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November 2023 by Tracy Gonzales
Needed a good brake job and they did what was needed and kept me notified as they completed each process, Happy with this brake shop
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November 2023 by Derek See
DO NOT go to this shop This used to be a nice, honest shop that I went to several times. They now have a new service writer who is not only rude, but blatantly lied to me and ripped me off. I am pursuing a consumer fraud case against them.Service: General repairs & maintenance
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July 2023 by Cecy M.
Couple of weeks ago I went to this place to get one wheel stud from 2 different tires replaced and they charged me for both and only replaced one... not thinking I would noticed they scammed me... I noticed because I had to change the front brakes from the car and the mechanic that had previous worked on the car ask me if I fixed the problem o said yes little did I know the same stud was still there. If I could I would give it ZERO stars... avoid this place
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July 2023 by nicole johnson
I recently had the pleasure of getting my brake and rotor replacement done at Brake Masters, and I must say, it was an outstanding experience from start to finish. The professionalism, attention to detail, and overall friendliness of the staff truly set this business apart.From the moment I stepped into their well-maintained facility, I was greeted by a courteous and knowledgeable team who took the time to understand my specific needs. They patiently answered all my questions, explaining the entire process with clarity and expertise. It was evident that the technicians at Brake Masters are exceptionally skilled and passionate about their work.The level of professionalism displayed by the entire team was impressive. They meticulously inspected my vehicle, thoroughly explaining the issues and recommending the appropriate brake and rotor replacements. I was particularly impressed by their attention to detail, as they carefully examined every component and ensured that no aspect was overlooked. It was reassuring to know that my safety was their top priority.The quality of service provided by Brake Masters was second to none. They efficiently and effectively replaced my brakes and rotors, utilizing top-of-the-line equipment and adhering to the highest standards. The work was completed within the estimated time frame, and I left feeling confident in the integrity of the repairs.What truly stood out about Brake Masters was the friendliness and approachability of their staff. Every interaction was marked by warmth, respect, and genuine care for the customer. They made me feel like a valued individual and not just another transaction. It was evident that customer satisfaction was at the core of their business philosophy.Overall, I cannot recommend Brake Masters highly enough for brake and rotor replacement services. Their professionalism, attention to detail, and exceptional customer service create a remarkable experience. Whether you're in need of routine maintenance or complex repairs, Brake Masters is the go-to place for a reliable, trustworthy, and pleasant automotive service.
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June 2023 by Nicole J.
Title: Exceptional Brake and Rotor Replacement Experience with Brake MastersReview:I recently had the pleasure of getting my brake and rotor replacement done at Brake Masters, and I must say, it was an outstanding experience from start to finish. The professionalism, attention to detail, and overall friendliness of the staff truly set this business apart.From the moment I stepped into their well-maintained facility, I was greeted by a courteous and knowledgeable team who took the time to understand my specific needs. They patiently answered all my questions, explaining the entire process with clarity and expertise. It was evident that the technicians at Brake Masters are exceptionally skilled and passionate about their work.The level of professionalism displayed by the entire team was impressive. They meticulously inspected my vehicle, thoroughly explaining the issues and recommending the appropriate brake and rotor replacements. I was particularly impressed by their attention to detail, as they carefully examined every component and ensured that no aspect was overlooked. It was reassuring to know that my safety was their top priority.The quality of service provided by Brake Masters was second to none. They efficiently and effectively replaced my brakes and rotors, utilizing top-of-the-line equipment and adhering to the highest standards. The work was completed within the estimated time frame, and I left feeling confident in the integrity of the repairs.What truly stood out about Brake Masters was the friendliness and approachability of their staff. Every interaction was marked by warmth, respect, and genuine care for the customer. They made me feel like a valued individual and not just another transaction. It was evident that customer satisfaction was at the core of their business philosophy.Overall, I cannot recommend Brake Masters highly enough for brake and rotor replacement services. Their professionalism, attention to detail, and exceptional customer service create a remarkable experience. Whether you're in need of routine maintenance or complex repairs, Brake Masters is the go-to place for a reliable, trustworthy, and pleasant automotive service.
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June 2023 by Melissa W.
I know it says Brake in the name, but I always go here to get my oil changed. They also have a very comfortable waiting area that is clean and the staff are all nice and polite. They also always get it done in less than the 45 minutes they say it is going to take. Last time I was here I spoke to the owner who recognized me because I have been here so many times. This is a small local business and everyone should go here rather than Jiffy Lube. Highly recommend.
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June 2023 by Mia R.
I have mixed feelings about BrakeMasters.Great service. Fair pricing but their customer service was a bit cold. Look, we hear this constantly, being a woman walking into a mechanic shop is intimidating! You want someone a bit warm, and understanding of that. Kind of guide and lead you, not just throw services and pricing at you. Some context and explanation would be great.Also, majority of people come in with a small price in their head for what they THINK they will need, and when a huge slew of needed things pops up, it can be shocking! A little more compassion for such sticker shock would have been great.On to the service....**PROTIP-10% OFF FOR YELP CHECKIN**I was recommended to BrakeMasters when my cars tire made a screeching noise. They were able to get me in that same day. Told me to leave the car for 45mins-1hr for them to assess her situation. An hour later I was hit with the damage my poor baby has been enduring. The bill was large and it kept getting worse throughout the servicing. They were able to handle it all the same day and return my car to me by the end of business that day. Dropped her at 12, picked her up at 5. Her brakes feel great, no more noise and she feels so much safer. All in all, great service just not the best On customer service. Brakes, sparkplug, valve fixes....but FYI no tires. They will align you for $100, but if you need new tires they will send you elsewhere.
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May 2023 by Toi S.
I came here to get my breaks done. I already had the parts I just needed the labor done. First, the older guy at the front desk has zero customer service skills. They had my car for about 30 minutes before they told me that my rooters were not the right size. I asked them to let me know what size I need so I could go them or if they have the correct size what would be the price for me to purchase. The front desk guy says he doesn't know what size I need but I could purchase from them for $130 each! That makes no sense at all. He knew the size but wouldn't tell me so I could purchase from them. I said so how am I supposed to know what size I need he said go back where u got them from and ask them! Total waste of time and he was rude. I would not recommend this place especially if you are a woman. I ended up going to another place getting my breaks done for way cheaper at a shop that does not discriminate or take advantage of female customers.
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May 2023 by Portia R.
Amazing service, best prices. I finally have a mechanic I trust - ask for Alex the owner he will take care of anything you need.
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March 2023 by Paul L.
They are very mouth delights; actual works are not as what they mouth description. I went to do the alignment; now my car either go right or go to left . Straight line driving is impossible now.
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March 2023 by Simon N
Great service.Alex is the best.
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October 2022 by Budget Bins
Great and fast service. This location goes out of their way to get you and your vehicle back on the road and fast and safely as possible. We never have a problem with any vehicles after having them serviced here. Thank you again from Budget Bins LLCServices: Auto brake repair
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October 2022 by Michae Dukof
They tell me mmy car has many problems and they lied about my estimate for the repair was $1200 the real problem only cost $240 ? they are not honest people
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September 2022 by Mark H
I got brakes on my minivan years ago and they're still going strong. I recently got a four-wheel alignment and it was done quickly and efficiently at a reasonable price.
