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“I've been a customer of this US Bank branch for a while, and the service is always reliable and efficient. The staff is friendly and quick to assist with any questions I have. It’s easy to get in and out, and I appreciate the convenient location. Parking is always available, which is a plus. Highly recommend if you're in the area.”
“I've been going to this branch for many years. The staff are always friendly and helpful. They know me by name and always greet me with a warm hello. The branch is quiet and never a long wait line. I'll be a customer there for many more years to come”
“Some of the best customer service I have ever received especially Claudia was very patient and really helped a lot and speaks Spanish to help my parents understand thankyou for opening my college checking account”
“The professionalism of the bank staff at Sherman Way is exceptional. This branch always busy and crowded, A little bit of kindness truly goes a long way. I highly recommend Magdalena "Maggie" as your banker. She is professional and knowledgeable, able to provide information on Bank of America products that suit your needs.(M Laurentia)”
“This is my home location and I usually just go inside the bank if the outdoor atms are busy. So I have never met any of the bankers or teller. Today they really came through. I had an issue with my account that I couldn't resolve over the phone and the bank manger took the time in the last few minutes before the bank closed to help me out. Thank you Nicholas (I hope that's how it's spelled) the bank manager for helping me out. I appreciate the fact that he acknowledged I am a long time customer and resolved my problem.”
“Stopped in today to have some checks printed out. Stephanie went above and beyond to help me out. She was very knowledgeable of what I needed. She's the best...”
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“Frank Akhator.... he is truly amazing.. a true legend. In all my time that i have been banking with several banks, he is the first person to make me feel so appreciated and welcomed and went SO ABOVE and BEYOND for me to create a joint account.
He shows genuine interest in his customers and wants you to be more than satisfied. This chase branch is fortunate to have Frank.
Thank you Mr Akhator!”