-
November 2023 by Jennifer Sommerfeld-Cummings
The worst!!!
-
July 2023 by Paola Alvarez
No fitting rooms, 0 return policy. Definitely scamming people. This place should be shut down. 0 morals!
-
June 2023 by Ani Kazandjian
They opened a little before or during covid I don't remember but at that time the fitting rooms were closed which was fine given the state of the world. HOWEVER the cdc literally announced that covid is over so they have NO EXCUSE to not have their fitting rooms open. PLUS they do not have a return policy so they are definitely scamming you when you purchase anything because you have no idea if it will fit/look nice and you don't have any choice but to keep it. And it's not like the clothing is affordable either. The one time I went in there and asked if the rooms were open they told me no but that I can try it on in the middle of the store? Oh yeah, let me just get naked right here. I went in there for the first time in a year and this terrible customer service choice has affected them so greatly the amount of clothing in their store has significantly decreased. It is such a shame because its nice having this style of clothing in person vs purchasing from a random website. But at least I am certain I can try on those clothes and return them. Such a shame.
-
June 2023 by song dance
such a lovely shop, worth the price. sales are always great deals and staff super duper helpful <3
-
February 2023 by Celly Nelson
I would love to give this store more stars because they have super cute clothes, but there are a few things as a customer, I don’t enjoy. One being the fitting rooms have been closed since covid. That normally isn’t a big problem for me, but there’s also a no return policy. So every purchase is a gamble. Two, the customer service is lacking. I go into the store about once a month or so, and every time I’ve gone in, the employees aren’t very kind. Lastly, almost everything is in a set. I have a bigger chest but smaller waist, so I normally size up in tops, but since everything is required to be sold in the same size that leads me to not buy it! I hope this store improves because I really think their stock is so adorable.
-
February 2023 by Julie M.
DO NOT SHOP AT THIS STORE! This store is really just a crime racket. The clothes are made by underage children (sweat shop) and designed for underage children. This mall should be paying closer attention to the unethical "policies". I just wish there were negative stars to give. Just as the other reviews say, You can't try anything on! What was once a "fitting room" is a storage room filled with cheap clothes wrapped in plastic fresh from china, made for literal pennies. So their "policy" (as told by the dead-faced automaton, rude salesperson) is that not only can you NOT try anything on, if it doesn't fit, you can't get your money back. You can have "store credit", within 10 days of purchase, but what they don't tell you is that you can only do that ONCE. So when you come back to make your exchange, and again CAN'T TRY the s*** on, and you walk out that door, there is no recourse. You are SOL. I will be contacThis is really just theft. Thanks store person "Carly" and owner LuLu - you are just part of a criminal racket that takes people's money.
-
February 2023 by Becca Q.
The worker compleatly ignores you and will just stay on the phone refuse to help and won't let you try in clothes
-
September 2022 by Stephanie A.
Get this - the fitting rooms are closed because they're using them as storage. So, you can't try anything on and YOU CANNOT RETURN items for a refund. No thanks!
-
June 2022 by Gisselle R.
Terrible clothes and return policy. I can't even get store credit and you're not even able to try the stuff on. Went home and the stuff I got was see through and it was expensive. Don't waste your money here.
-
March 2022 by Katrina Ledezma
this store has so many cute outfits and stuff but i’m giving it one star for a couple of things, i usually fit into a medium but a large was a little snug on me, and i wasn’t even able to try on correctly because their fitting rooms were closed……which is fine, i usually buy stuff and return it if it doesn’t fit correctly. except they have a no return policy which literally makes no sense. how is someone not able to try something on, and then not be able to return it if i does not fit, not to mention, the clothes are kinda expensive, i am not about to spend $70 on an outfit that i don’t even know would fit me right, then not even be able to return if it doesn’t…. this is something that needs to change, if i was a able to try on the clothes and make sure they fit me okay i have no problem spending the amount of money in there. that just doesn’t make any sense and i’m very disappointed.
-
March 2021 by K1LL3RS4L1F3
Love ❤️ I bring my wife here everything so nice and cute and ?
-
January 2020 by Anissa Schwager
super cute store! Great dress selection.
-
January 2020 by Willile Jones
Fun new shop at Topanga mall.
-
January 2020 by Olivia Suarez
loved the store so much!!
-
November 2019 by cathrine maggy
They have some of the best sales of any mall merchant ive ever shopped with
