-
August 2024 by Po Shin Huang
Came here for passport service. Walk-in signup sheet starts at 6am and only take 5 spots from M-F.
-
August 2024 by Sebastian D
Never answers the phone…..
-
June 2024 by Alexandria Delguidice
Have not had any issues with this post office but the hours on Google are incorrect. I just drove out of the way on my way home from work just to go get my mail and it closed an hour earlier than what Google says. Please update Google hours since it is a norm to use this search engine.
-
June 2024 by Kali Monma
Passport walk-in works differently here.
A signup sheet is placed on a table inside at 6AM. Once it’s full (4-5 names), they pull the sheet. This can happen quickly, and if you don’t notice the explanation taped to the table across from the passport door, you won’t know (and will wait for nothing).
You must already have all applications filled and printed, documents and supporting items ready to go, they will not see anyone who arrives looking to fill it out in person.
-
May 2024 by Grace Chen
I just started running a small business this year, but I kept getting lost packages. I have created search request and refund request, but it's like throwing something to the void after the confirmation email. It's like I was ghosted by USPS. So I wrote down all tracking numbers that I need to inquire, left work two hours early today and went to the post office. I went in polite and calm, the male staff who received me was kind and polite, even though he couldn't provide any helpful answer to my question. I still appreciate his time. But the female staff next to him kept rushing me: you are taking too long, we can't help you, you are taking too long, we will need to ask you to leave. I was literally there for 6 minutes, and I had 6 lost package to inquire. The staff who was receiving me kept asking me the same question 2-3 times. I think I am pretty fast already. I don't think I did anything to deserve this, she was just mean and rude. I was so mad that I forgot ask her name, and the website doesn't have staff list. I wish I know who she is so I can file a complaint to USPS.
-
April 2024 by Sierraman TRVLN US
The post office runs very well. But the grounds look awful. Someone needs to do something. It's been years since I've seen it properly maintained.
-
March 2024 by Connie Bautista
We came here to apply for a passport. The postmaster, Celina, was very courteous, friendly, patient, and understanding and explained the process easily. She was also very helpful. I gave it our experience a 3 star because one of her coworkers interrupted her because she took us too early for our 10:15 am appointment. Her coworker was very rude to her and spoke to her in a rude manner.
-
February 2024 by Nancy
I was surprised with the service of a male staff who is rude by answering the questions l asked. He needs to be more polite. Never visit this place again.
-
February 2024 by Jonny Lee
Tried to get passport service for my child. Made an appointment and was waiting there 10 mins before appointment time. Agent opens the window for passport service 10 mins after the appointment time and says we are late... I'm confused.
-
February 2024 by Elogin A
Passport service here is zero star. Passport agent very angry and rude doing the job, definitely NOT happy with the employer and the job. The manager is NOT happy with the job. Felt so much empathy for staff members here. There's a need for some help. Customer service training is absolutely recommended for staff.
-
December 2023 by A R
You simply cannot explain tech to the workers here. Most of whom cannot speak plain English and yet get to work at a government location. I was sent back home after arguing for 20 min and waiting in line for another 30 min, why: Because they just don’t understand the reason drivers license are made like a card. They can be scanned to reveal your new address.What a waste of time.
-
October 2023 by Steven Im
Celina was extremely helpful and very patient when going over the different options for certified mail as well as telling me I didn't have to wait in line again when having to just pay.
-
September 2023 by Steve Williams
Very helpful
-
August 2023 by Nelda Merrill
Not helpful
-
August 2023 by Cliff Marks
Went in, got my mail, and left. No issues
