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August 2024 by Mai
My return never made it to the facility. Thankfully, I was able to get my refund from the company.
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July 2024 by Holly Mccoy
I went to this location to get an FBI/DOJ live scan, and the county denied it twice. This cost $80; when I called to ask for a refund, the female employee who answered was extremely rude and hung up on me. When I told the sheriff's department how they performed the fingerprinting, she said they did it completely wrong. Do not waste $80 here. I will be filing a claim. As someone who works in customer service, I am entirely disappointed in how the employees handled this.
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July 2024 by Aria Chen
Syed and Dustin were super friendly!! I came into the store like 5 minutes before it closes. They are sooo friendly and nice and helped me quickly. I think this is definitely the most friendly UPS I have seen. Will come here often❤️
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May 2024 by Divya Saxena
Very friendly staff...I go here often for returns and any printing and postal needs.
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March 2024 by Liberam Rivera
Very friendly reception. Quick service. Attentive to details. Will come back again.
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March 2024 by Kristin Bachmann
Super disappointed by their unfriendly staff. Went to do the happy return that some online stores offer just so deal with a very unfriendly lady who was sighing and mumbling. She seemed very annoyed by my return and threw the packets on counter. Glad it was just clothes.
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February 2024 by Fred Goo
I frequent this UPS store often and always receive great service but today they went above and beyond and I got outstanding service. Thank you so much to Ghasem, Dustin, and Leila. You three are absolutely amazing!Much appreciated, Amy
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January 2024 by R Reshma
Customer friendly. Knowledgeable, quick response.
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December 2023 by Lisa
Just learned the second live scan was rejected again. Not a surprise at all - also, I filed the claim with UPS and got the refund. More Victims like me can just request for the refund.RUN!!!!! Live scan was rejected, I went back to redo the live scan, the grumpy long face lady submitted the finger prints with even RED ERRORS! No wonder why the first time got rejected! And they said this bad quality is out of their control! I was arguing with the manager and he yelled me to never come back!! I yelled back and he followed out to my car and TOOK MY CAR PLATE and SPIT ON MY WINDSHIELD!!!!! Reported to the police department about this dangerous and aggressive manager！and he deletes reviews!!!
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December 2023 by Judy
The best UPS store I have been to! Clean, and super nice and friendly staff!
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October 2023 by S. T.
Staff is very friendly. Super fast and efficient!
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October 2023 by William Batres
Excellent service
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September 2023 by Maria Yamamuro
This is the cleanest UPS Store I have ever set foot in, and it was the quickest I'd ever completed a transaction at one too. There was no line, so I could walk straight to the available register and ship out my package in seconds. The best part of it all was the employee's cheery attitude. If it weren't for the narrow parking lot, I think this store is worth returning to in the future.
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August 2023 by Uxar
UPS store convenient access on Winchester boulevard, parking in front and not crowded.
Professional and efficient reception, very practical for daily or professional operations.
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August 2023 by Eva Xiao
Poor customer service
