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July 2024 by Daniela T
Went in to buy sunglasses, they have a nice selection of Ray-Ban and Oakley and other brands at good prices.
The lady helping me was very rude, I wanted to see multiple pairs as I was buying two pairs as a present for my parents. She kept putting them back and giving me one pair at a time. At this point I asked to please not put them back, she can hold on to them or put them on a tray behind her otherwise it’s impossible for me to make a decision, she ignored me, it was like she was looking right through me, no eye contact.
I think she thought it reasonable that I was there to run away with a $50 pair of glasses ? the security guy was literally behind me
My husband was like “let’s go to a ray ban store, this is not worth it” ? We did end up buying the glasses but it was a bad experience.
I usually do not complain about customer service in discount stores because I know the employees probably don’t get paid enough but this was pretty low even for Ross.
TJMaxx and Marshalls employees are much much nicer
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July 2024 by Tony B
Unfortunately I did not have the best experience at this Ross location. Came in for a return and the store manager, Amy, had attitude from the get go and wasn’t very helpful by blaming the “system” for not refund my purchase. I went to a different Ross store and had no problem returning the items. Seems like she didn’t know how to work the computer over there, very unprofessional and rude to the customer. I won’t shop there again because of this bad experience.
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May 2024 by Connie Bautista
Clean and organized. Great selections of dresses for any occasion
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March 2024 by Eva Hernandez
I like Ross but the line is always long here
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March 2024 by Yaminah torres
I'm always trashed
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March 2024 by Jairo Vargas
Good stuff. Clean and hard working employees. Register needs help as line gets long and one registered open will ruin shoppers life lol ?
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March 2024 by peyman khoshbin
Terrible customer service and manager is very rude and disrespectful. Never again!
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February 2024 by Suzan Sander
Nice staff clean store.
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February 2024 by Dizzygu Aguilar
No sales unfortunately.
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February 2024 by Stephanie
Terrible experience! I did a return with a receipt and they asked for my drivers license I asked why do I need to show my license when I have receipt . She said to me maybe you shouldn’t do a return . She was very rude no I eye contact with me and was talking to her co worker in Spanish laughing .Never going to this store again
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February 2024 by Feilung Huang
Staffs were friendly and the woman manager in the morning was helpful!
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December 2023 by Regina Urueta
It was perfect Found just what I was looking for
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December 2023 by Nancy G.
Horrible customer service. Employee quoted me a price for a tagless pair of boots then after I got on line for over 20 min he changed his mind and said their were more expensive.
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December 2023 by Nancy
Very rude employeesIgnore customers when you try and ask a questionWas called up next to Check out only to be left standing there until they decided when they wanted to start their dayCashiers are too busy talking amongst themselves to even ask if you need a bag or even bother to give you your receipt
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December 2023 by Eduárdo Martinez
Things of all prices and a little bit of everything
