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April 2024 by Susie
Many thanks to Julian, the check-in person! I had trouble this morning getting the V & V app on my phone. Julian got me started--there were hiccups, but Julian kindly and patiently stayed with me through the entire process. Thank you, Julian!
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March 2024 by Monica V
We recently moved to campbell . Went to find out abt the gym but the manager Anna Grim is not at all helpful . She was rude and has no interest to join new members . Avoid this gym
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March 2024 by Bryson Patterson
I like this gym. It’s got good equipment. The prices are great and the Manager Anna was super welcoming.
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March 2024 by Angela Gabriela Prado
I have been a member of a few different gyms around San Jose. Ive watched different managers do their best to please 100’s of customers everyday, which is no easy task.Anna, the Campbell manager has the BEST customer service I have seen so far. I highly recommend this gym. Clean, good prices and awesome classes! 10/10 for Anna and the rest of the staff.
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March 2024 by Subhash Rao
Never get signed up with this gym. Poor management. All credit to Manager Anna.
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March 2024 by Rohith
Horrible service especially from the manager Anna Grim. Doesn’t accept any form of local address proof apart from DL. Not even willing to explore/hear other options.
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March 2024 by Suyash Ganu
Shower area is not optimal. I was out of the country for a few months and kept my membership on. Finally I am moving out and the day after my recent charge, I cancelled my gym membership but they refused to refund me for the recent charge. After a few months of giving them money without attending, I would have expected they throw me a bone here. Make sure you cancel promptly.
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March 2024 by HARAM Gelblum
It very comfortable, nice and great not large Gym. I like to take part in this facility because I feel good in quiet and friendly place to do my exercises.
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February 2024 by Rashideh Mehr
No good air flew / conditioned. Air was filthy and heavy. Hard to breathe.
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February 2024 by Gayar Usmanov
Absolutely terrible cancellation policy
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January 2024 by Soraya Hejazi
Poor management in Campbell location. The manager never been helpful.?
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December 2023 by mariana love
Anna Grim is a disrespectful and dishonest person who decided to cancel my membership at the gym yesterday December19th, 2023. She doesn't know how to conduct herself neither how to manage anything in an ethical and professional way. Yesterday after, she decided to cancel my membership I follow her to the front desk and she asked for my name and phone number and after that she said "Ok I canceled you membership" and I asked her " When will I get my refund since I already paid for the month" and she said that it will be back into my bank account within few days. And she is a dishonest person because today I received an email from the gym's Customer Service with her name at the end of the letter stating in that letter that: I requested to cancel my membership and that I need it to pay for one more month and that I had access to the gym until February 9, 2024. How is that possible it's unbelievable that she took the decision all by herself to end my membership and it was not my decision at all. Today I called Anna again and she said that "The email was an automated response and that it din't have nothing to do with how things happened and that I will get my refund back and I asked her that I needed a letter stating how things really happened and she said that if I needed an email she will send it to me and I said "Yes, please send it". I"M STILL WAITING FOR THAT EMAIL. Horrible guess service.
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December 2023 by Angie Greene
Had a lifetime membership which was not honored. Could not get a trial to see if I even like the gym because I "showed up in the computer" as a previous member when I had my lifetime membership which was not recognized. Very frustrating experience and poor customer support.
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October 2023 by Irving Arguello
The men's bathroom can use some cleaning, the staff can be a bit more friendly , it seems like we are back in middle school , the crown are all about look at me , a bit of an attitude all around.
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July 2023 by Michael H.Gebrehiwot
Huge gym with a lot of equipments. I only go three times a week, whenever I go there no waiting. I had several club membership over the years and this one is ideal for me and the fee is reasonably priced.