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March 2024 by Samuel B.
Very quick to help tow my car. Mike V. helped me out and he was so helpful in explaining what was happening to my car. He offered to help jumpstart it to see if I could save money and he somehow got it going! Super helpful guy, he gave me his card to help review him but I lost the QR code so hopefully his manager sees this Thanks Mike!
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March 2024 by Anna L.
I called in as my Tesla MS P100D 12v battery was dead. User error totally, since drove in with too low battery after long work day. I called in Dicks and they were the fastest one to be at my place in 30 mins on Saturday! That already was amazing, since at Sunnyvale SC they said they could replace the battery in few hours if towed in. Yet Michael V did great job and got the battery working with a jump start after almost giving up getting it to tow mode... and then it allowed me to plug in the remote charger from our home and charge a little so could roll down hill to closest supercharger. Made the rest of my day so much easier, saved both time and money. Thank you Michael, it was a pleasure to get help. Hopefully have learned from the silly user mistake and next time when driving in late will either wait in line at sc or then see the trouble to plug the car in for the night at home...
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March 2024 by Kevin J
Just A+ all around! Heath is a true professional and got our car down from CarMax in San Jose to Marina and picked up the loaner car without any issues. Through and through very happy. Highly recommend!
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March 2024 by Louis Lin
Michael Valenzuela was my responder, he responded very fast and got the car in service in no time. A great experience at an unfortunate time, highly recommend!!
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March 2024 by Mickey Liu
Roberto Garcia was really informative and punctual to get my car towed. Even gave me great tips on how to maintain my tires and wheels
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March 2024 by Abu Abukar
Roberto Garcia is so knowledgeable and such a savior!! Came here so quickly and helped out a ton!
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March 2024 by Akshay reddy Veerayyagari
Roberto Garcia! Has been incredible helpful with solving
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March 2024 by Brandon Adames
As always, all around great service. Had the absolute nicest service over the phone. Then, Heath arrived within 20-30 minutes. Dude was super quick and professional! Thank you all
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March 2024 by Mayra Padilla
Michael Valenzuela, is the best was patient with me when I was running behind. He went the extra mile, if you love your care as much as I do, you will appreciate the service he provides. The best example for Dick’s Community Towing & Transport! I highly recommend him! Thank you Michael for your respect for my little BMW! It was a pleasure meeting you, and if I know anyone the needs help I will recommend you. Have a wonderful day everyone!
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March 2024 by Chris Lee
Roberto was great! Diagnosed my alternator issue and towed me to my local mechanic. Thanks!
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March 2024 by Tag
Shout out Jarhon coolest dude ever, saved me 80$ and helped me put my car back in my garage when he didn’t have too.
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February 2024 by Howard T.
I want to give a big shout out and "THANK YOU" to Heath of Dick's Community Towing for the excellent service he gave me this morning. My car was stuck on the driveway with a dead battery, a hood release that did not want to work for me and the transmission set to PARK. My only option appeared to be a tow to the dealership. However, Heath was somehow able to get the hood release to work and the car jumpstarted. He was very personable as well as professional. He advised me how long to run the engine to charge the battery and reminded me that when I turn it off again, I should only do it in a safe location. I should also add that he arrived quickly (less than 30 minutes) after I called in the request and he let me know that my insurance company would be charged directly. All-in-all an outstanding experience! I contacted Dick's because of their excellent Yelp reviews and I'm happy to add one more!
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February 2024 by Karen Joe
Great experience- Heath came out very promptly and was personable and helpful. Great service and effective communication. Came out very quickly as well! Highly recommend this company!
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February 2024 by Richard Pham (deadtaco1408)
Michael V. - really nice driver, really fast getting to my location, really professional
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February 2024 by Mari Benson
Heath was very knowledgeable and friendly, thank you Sgarlato family!!
