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March 2021 by Suzanne Sheridan
Excellent service today at Verizon store in Campbell today!! Thank you so much ?
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March 2021 by Mark Spear
Anna was awesome! They did me a solid!
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February 2021 by Erica Narciso
Was picking up my new phone and Anna was super sweet and helpful. She was very patient in explaining the process despite me having trouble getting access to my account. She even was willing to wait on hold with me for 10min as we tried to reach a Verizon representative over the phone.Side note: I would definitely call in to check what hours are open because they are short staffed, which is probably due to the pandemic.
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February 2021 by shawn hatami
Sophear was very helpful today. Even though the store got a little busy she managed to help everyone and was very patient with us and made sure everything was taken care of. I highly praise her professionalism and great personality. Thank you
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February 2021 by joey williams
I went in to upgrade my phone and Sophea was helping me.she had great customer service and awesome personality...i didn’t have to wait that long...I was in and out. I recommend going to her if you get your phone upgraded or any other situation!
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January 2021 by Arlene Muir
Sophea was so helpful and delightful in completing my purchase. Anna is also friendly, professional when she helped out yesterday. I highly recommend this store!!!
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December 2020 by Stacia M.
Soria I don't think I'm spelling it right but had the best service she even put a new stand in my car and set up my phone in my car very nice! Manager great too! Will be coming back hard working , great costumer service ! A + !
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December 2020 by Ashlee Moon
I went in to upgrade my phone. Sophear was super nice and fun to talk with. I hadn’t backed up my phone in a really long time and I didn’t want to sit around for an hour waiting for my phone to back up, so she very kindly walked me through how to use my old phone’s backup to set up my new phone. She made sure I had it before I left and I was able to set up my new phone at home, no problem. Great customer service! ☺️
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December 2020 by Alma Ruiz
Sophea was the best! She was friendly and helpful and I appreciated her professional service. I got my new phone and it's all set up for my needs. 10/10!
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November 2020 by Gilbert Acosta
For the second time in a week, Soraida provided exceptional customer service and made sure that my new phone was dialed in and gave great recommendations on additional accessories.Thanks, Soraida!!!
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November 2020 by Ned Watson
Soraida was GREAT!! I had a months long issue that she took care of in no time at all!!
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May 2020 by Jeff S.
The last couple days were pretty stressful, I was locked out of my iPhone starting yesterday around noon. Ended up spending 2.5 hrs. on the phone with Apple support because of course they are closed, no help at all!!!! Started trying to find regular Verizon stores that were open and not many were, more reseller stores were open so I took note. Went to the Verizon store 30 minutes from me and was first person in, basically was given two options one was to buy a new phone the other wipe your phone clean. Those weren't good options so as a last ditch effort I went to the reseller close to where I live, surely they couldn't solve my problem. Sophia (store manager) took my phone and started doing her magic I could tell she was getting somewhere. Eventually we got things resolved!!! I would have LOVED to give Sophia a HUGE hug if I was allowed to of course. Sophia is so awesome, I don't know if she knew how stressed I was behind my mask but I'm sure she knew she made my day!
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January 2020 by Naomi Tudor
Very friendly staff who goes above and beyond. My child’s phone was dirty but they made it look like new by cleaning it carefully putting on a new case.
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January 2020 by Christine H.
The staff at this Verizon store are amazing. Lucas was so helpful with transferring the data from my old, old iPhone to the Cloud, then to my new phone. It took almost four hours, trying out different ways. In the end it worked by keeping to the first plan and being patient with the verification and transfer. Lucas was understanding and courteous, and even let me go out shopping while my phone was processing. Then he called me when the old phone was uploaded. The rest took a few minutes and I went home happy to have a new phone. Thank you!
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December 2019 by Rafael Cuilan
I was helped by Prabhjot (Jay). She is a lovely girl, she answered all my questions. She helped me picking my new phone which I absolutely love. Thank you for the excellent service.