9AM - 5PM
1638 W Campbell Ave, Campbell“I finally decided to refi my car and called Eddie who gave me his business card when I came into the Campbell location previously to inquire about it. He was so helpful and I'm super excited for my new rates and APR. I was paying a lot from my previous company and I have some peace of mind now knowing I am now able to save some money. I honestly did not think he would be able to help me but I was completely wrong. Eddie was nice, courteous, explained options and took my constant phone calls when I had all the questions. I was turned down before at another bank to refi a previous car and I went into this seriously scared. This honestly made my year!! Thanks Eddie for your help and patience!!”
“I manage a local business nearby. I only go to this specific branch because they honor the business line. The manager is always on the floor assisting the tellers and the people walking in.”
“This place is great from customer service from William and Shida. They are always helpful and attentive. We will recommend this bank our friends and family. This bank is really neat. Very good location to go.”
“Cang NguyenThis small but very convenient bank is in a nice shopping center that I have been with since May 4, 1976 (National Bank was the name then). The staff from the tellers, to Tammy ( I forgot her title but she is the person who says hello to us first) …and Rhoda, the bank manager, all of them always welcome you with a big smile. All I can say now is this is a very great group of bank employees who always welcome their customers with big smiles.Thank you very much for you services, Campbell BoW staff!”
“This is a very nice and comfortable establishment. As far as Chase company, I have a few not so nice words. However, Ms. Arianna & Ms. Nadia, I want to sing praises to your personalities and customer service. You both assist me as well assist each to complete my tasking I gave you both. To see your team work to make my request complete as well make my day a little brighter. Happy holidays, and I hope all blessings come yall way ?.”
“I went to the bank for different transactions, Andrea helped me beyond my expectations. She is professional, experienced and has good knowledge. Thank you Andrea for helping me, appreciate it! You and employees like you make Wells Fargo in Bascom a better bank!”
“I went in today to cancel money orders & have them re-issued. They were lost ? Anyway I had the pleasure of meeting Jesse. He was extremely helpful and even though it took an hour. He kept checking on me and letting me know everything that was happening. I have had an account with Chase Bank for several years. I cant say enough good things about this bank. Never had any issues.”
8:30AM - 5PM
30 S 1st St, Campbell“I had good service Great help and smooth sailing during the ameritrade transition.The new place is closer to home too! I can stroll over and get assistance My only concern is thr old platform was better than Schwab!!”
“I went here for some questions about my account. Sally phan , the pretty and knowledgeable Banker was very helpful. Guide me to the better decision for my financial investment. I can see, she is more than just a Banker. Wonderful !”
“Thank you, Joe, for all your help with the loan process! Having naively not started the loan process earlier, the in-house lender quoted an insane loan origination loan cost as we approach closing. With a super tight closing date, Joe was diligent in following up with all the involved parties to fly through the loan pre-approval and underwriting process. The US bank loan cost and fees are very reasonable and competitive as compared to the other lenders! I cannot thank you enough for all your hard work and responsiveness. I do hope I will have the pleasure of working with you again!I also want to add that I love this branch. It’s not crowded, and the staff are friendly!”
Open 24 hours
1998 S Bascom Ave, Campbell“Small , convenient and clean Not crowded The old manager used to order boxes of pennies for my children to look through! Thanks folks Small safe deposit boxes available. A rare commodity now around here. Wells took there's away and they suck anyway!”
“It is reassuring to have contact with a financial institution for sensitive matters in a brick and mortar setting such as the Chase Bank at the Pruneyard shopping center. The way the team proactively handles contact with its clients is highly commendable. I intend to work with this specific branch moving forward.”
9AM - 5PM
70 W Hamilton Ave, Campbell“Very good experience. Quan, the branch manager, is especially incredibly nice and knowledgeable. We came here for transfers and also to inquire about mortgages, and Quan and the staff were very helpful.”
Open 24 hours
70 W Hamilton Ave, Campbell“I have had nothing but wonderful service from this bank. My mortgage is with them, and I have a high yield saving account with them that is the highest rate I could find. It is true that they do a lot of their business online, but this is Silicon Valley we live in, so we should be able to handle it. Many of the online banks that pay higher interest are online only. I am thrilled that this one has a brick and mortor location here because they are mostly located on the east coast. Check out their high yield savings account that is currently paying me 4% interest, and I have access to my money anytime.”
“My first impression when I walked into the branch was there was no line! I was in a hurry to get my transaction done and Jacob Morales helped me with the transaction and he was quick, friendly, knowledgable and was engaging! Thank you for the great customer service. He recommended me to connect with the loan officer Shar Diep and I'm so grateful I did because we connected and will be doing business together. Thank you Jacob! You are the best!! I will see you again :)!”