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January 2024 by Salim K.
A dent to the hood , front grill and bumper led us to CARSTAR Campbell and boy they made the whole experience such amazing. Ezekiel is a phenomenal customer service person and he helped us from the start to the end like an absolute rockstar. Took the car for an initial inspection (we have Statefarm insurance and their shop was a recommendation) and Ezekiel welcomed me with a cheerful smile and definitely made me feel at ease given a bit of anxiety sets in when you are driving to a bodyshop for repairs. The attention to detail and commitment to quality were evident throughout the entire process. He did a quick walkthrough around the car with me and was able to assess the damage , the parts that needed to be ordered and as well a timeline was provided as to by when the ordered parts would be available at the shop to proceed further with the fix.The professionalism and expertise demonstrated definitely instilled confidence in the services provided. We were informed about the parts coming in and were able to setup an appointment to drop the car. The repairs on the vehicle were completed ahead of the scheduled time , and the results looked great. It's clear that your technicians take pride in their work, and the craftsmanship is truly commendable. Additionally, the transparent communication and regular updates on the progress of the repairs were greatly appreciated. The cleanliness and organization of your facility also contributed to a positive overall experience (yeah parking in there sometimes can get a bit tight though i have seen a lot of bodyshops not taking good care of their workspace area etc). It's apparent that you prioritize not only the quality of the repairs but also the customer's comfort and satisfaction. Carstar Campbell, your commitment to excellence has earned our trust for sure, and I will certainly recommend your services to friends and family in need of automotive repairs. Thank you once again for your outstanding service!!!
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December 2023 by Judy Vander Veen
Good customer servive!
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October 2023 by Susan H.
Recently had work done on my car, these people are responsive, reliable and wonderful to work with. Car was repaired and detailed, communication was excellent and it was a great experience. Highly recommend!
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September 2023 by M J
Professional body repairs and Wonderful service!!They ordered my parts prior to drop off and completed the repairs ahead of schedule; my car looks as good as new. I can’t say enough about my excellent customer experience. Thank you so much Ezekiel and the CARSTAR team!!!
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September 2023 by Suzanne Regan
Excellent work on body repair on my vehicle!Services: Painting
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September 2023 by Hemant Buch
Performed honest assessment and quality work
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August 2023 by Cathy Kuebler
Rough start before the Campbell repair called Mike’s became CarStar. Initial estimate for repair with Mikes was way less then I ended up giving CarStar. Customer service was poor in the beginning with switch over I guess, but was great when I picked up my car. All in all, happy with the repair work although it took 2 weeks which seemed long?!Services: Painting
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August 2023 by Wentong Li
notified us that there were parts would be on backorder for MONTHS three weeks after we turned in out car and passed the estimated completion date!
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August 2023 by Sydney Li
sent my car in, horrible communication and you won't get your car at the promised time! go here if you need some extra garage space for a month... or two.
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July 2023 by Christopher Macklin
Took great car of my mommas car after a minor rear end Collison. Great staff and recommed
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January 2023 by Renee M.
So my car got side swiped in a parking lot at a bar and we came to Mikes Auto Body. Lee was at the front. Ok long ñh service skills and professionalism Mike Auto Body employees. Now, due to the fact that car parts were taking extremely long to deliver, it would be a month or 2 before my car would be fixed. But the final result was as flawless. The staff there really know my how to make a people feel confident in their choice with Mike Auto Body. Thank you Lee for everything !
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August 2022 by Adita C.
I was hit in a mall parking lot and upon recommendation by my brother, took it to Mike's Auto Body.Although this body shop was not on my insurance company's preferred list, they worked seamlessly with my insurance company to make sure that my car was taken care of in a timely, thorough and professional manner. Norma (one of the owners - with her husband Rey) gave me frequent updates, keeping me apprised of the availability of the OEM parts that were ordered to repair my car, as well as the progress.I picked my car up today and I am beyond delighted. The quality of their work is impeccable. Upon finishing with the repairs, they did a beautiful detailing on the car, making it look as though I had just driven it off the lot!I can't recommend this shop more highly. And when you go, please give Blue The Cat, a little scratch between the ears for me *Please note the before and after pictures!
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August 2022 by Kay B.
They are simply the best! The work is flawless, and Norma and her husband are so considerate. In general, Mike's Auto Body is an amazing business! Have been going there for any of my needs for thirty years and have never been disappointed! Great service!
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August 2022 by Margaret A.
I've brought my last four cars here to repair dings and scratches. Norma is great and Rey and his crew do beautiful work! I followed them from the old Railroad location. Two of the nice people that you'll ever meet!
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January 2022 by Regina F.
I've had the worst luck with my vehicle(s) the past few months. In October someone side swiped me on the left where my baby was, thank God she's ok. In November a rock went up into my radiator, blew the engine and totaled my car. And just this past week someone broke into my new 2022 Toyota Highlander!Each time I've taken my vehicles to Mike's Autobody. Norma always goes above and beyond to ensure parts are ordered right away, communication with my insurance is at the top of her list, and she always keeps me updated with the progress of my car(s). They always get the job done within 1-2 weeks and do such a phenomenal job. I highly recommend this business for any work that needs to be done. They are trustworthy and help you as much as they can!